Skip to main content

Email Templates

Xenial Cloud Portal 4-Dot Menu Data Management Ordering Settings Settings Email Email Templates

To update an email notification template:

  1. From the Notification Template List homepage, select the template.

  2. From the Edit page, define the following settings:




    Type a name for the email template.


    Type the text to display in the subject line of the email.

    Extra Print Elements

    This setting is only available for the following Event Types:

    • Order Confirmation

    • Receipt

    • Refund

    Select optional elements to include on the printed item:

    • Item Comments - Comments added to a specific order item.

    • Order Comments - Comments added to the order.


    Edit the HTML of the email content as desired.

  3. From the upper-right of the screen, select Save.


Select Use Default Template to undo all changes and revert the email template to its default values.