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Xenial Product Documentation

Email Templates

Xenial Cloud Portal 4-Dot Menu Data Management Ordering Settings Settings Email Email Templates

To update an email notification template:

  1. From the Notification Template List homepage, select the template.

  2. From the Edit page, define the following settings:

    Setting

    Description

    Name

    Type a name for the email template.

    Subject

    Type the text to display in the subject line of the email.

    Extra Print Elements

    This setting is only available for the following Event Types:

    • Order Confirmation

    • Receipt

    • Refund

    Select optional elements to include on the printed item:

    • Item Comments - Comments added to a specific order item.

    • Order Comments - Comments added to the order.

    HTML

    Edit the HTML of the email content as desired.

  3. From the upper-right of the screen, select Save.

Astuce

Select Use Default Template to undo all changes and revert the email template to its default values.

Send Test Email

Xenial Cloud Portal 4-Dot Menu Data Management Ordering Settings Settings Email Email Templates

To send a test email:

  1. From the Notification Template List homepage, select the template(s).

  2. From the Actions dropdown, select Send Test Email.

  3. In the Send Test Email popup, type the email address of the recipient of the test email.

  4. From the lower-right of the popup, select Send.

    • Alternatively, from the lower-left of the popup, select Cancel.

    Note

    Variables in email templates will not be replaced in test emails.