Timing Report
→ →
The Timing Report analyzes speed of service for each segment of the drive-thru.
From the Site Hierarchy dropdown, select specific sites or managers.
For more information, see Report Site Selector.
From the Date dropdown, select a date or date range. The default is Today.
For more information, see Report Date Options.
From the Report Type, select a View Type.
For more information, see Report View Type.
Select More Options for optional data parameters.
For more information, see Report More Options.
Select Run Report -OR- select the dropdown for additional output options. The default output is PDF.
For more information, see Report Output Formats.
Timing Report: Report Detail
→ →
The Drive-Thru Director Timing Report displays the following data:
Table Header | Description |
---|---|
Time | The time period for the data row. The time period reflects the date-range, report type, and additional data parameters selected. |
Car Count | The number of drive-thru events for the time period. |
>=Count | >=Count (Greater Than or Equal to Count) is the number of drive-thru events that exceed the overall speed of service goal during the time period. |
2:45% | 2:45% (Goal Time Percentage) is the percentage of drive-thru events that exceed the overall speed of service goal during the time period. The time indicated on the table header reflects the set goal time. The Parent Brand determines this goal time. |
Fastest Car | Reflects the fastest speed of service time for the time period. Some sites also refer to this data as the lowest speed of service time. |
Slowest Car | Reflects the slowest speed of service time for the time period. Some sites also refer to this data as the highest speed of service time. |
Average Menu Time | The average menu board speed of service for the time period. |
Average Line Time | The average travel time between the menu board and the pickup window. |
Average Pickup Time | The average pickup window speed of service for the time period. |
Average Total Time | The average overall total speed of service for the drive-thru events during the time period. The report calculation is: Average Menu Time + Average Line Time + Average Pickup Time = Average Total Time. |
Timing Report: More Options (Daily View)
→ →
The optional data parameters for this report are directly affected by the selected report View Type. The additional options for this view are listed in the table below:
Category | Setting | Description |
---|---|---|
Summary: | ||
None | Does not display a small, data summary section at the top of the report. | |
Day | Displays a small, day-of-week data summary at the top of the report. | |
Day Part | Displays a small, day part data summary at the top of the report. | |
Summary Type: | ||
Clock |
| |
Day Part |
| |
Detailed View | Displays an additional data column: Store #. This option is best-used when multiple sites and/or managers are selected. | |
Report Detail: | ||
Default | Displays the default data columns of the report. | |
Short Form | Removes the ">=Count" and "2:45%" data columns from the report details. For more information about report data, see Timing Report: Report Detail. The Short Form data parameter only affects the data in the body of the report. Summary View selections are not affected. | |
Show Progressive Totals | Displays a progressive subtotal line at the end of each time period. |
For more information, see Report More Options.
Timing Report: More Options (Weekly View)
→ →
The optional data parameters for this report are directly affected by the selected report View Type. The additional options for this view are listed in the table below:
Category | Setting | Description |
---|---|---|
Summary: | ||
None | Does not display a small, data summary section at the top of the report. | |
Day | Displays a small, day-of-week data summary at the top of the report. | |
Day Part | Displays a small, day part data summary at the top of the report. | |
Report Detail: | ||
Default | Displays the default data columns of the report. | |
Short Form | Removes the ">=Count" and "2:45%" data columns from the report details. For more information about report data, see Timing Report: Report Detail. The Short Form data parameter only affects the data in the body of the report. Summary View selections are not affected. |
For more information, see Report More Options.
Timing Report: More Options (Monthly View)
→ →
The optional data parameters for this report are directly affected by the selected report View Type. The additional options for this view are listed in the table below:
Category | Setting | Description |
---|---|---|
Summary: | ||
None | Does not display a small, data summary section at the top of the report. | |
Day | Displays a small, day-of-week data summary at the top of the report. | |
Day Part | Displays a small, day part data summary at the top of the report. | |
Summary Type: | ||
Daily | Displays all available data columns in daily time periods, with a subtotal line at the end of each month, and a total line at the end of the report. | |
Monthly | Displays all available data columns in monthly time periods, with a total line at the end of the report. | |
Report Detail: | ||
Default | Displays the default data columns of the report. | |
Short Form | Removes the ">=Count" and "2:45%" data columns from the report details. For more information about report data, see Timing Report: Report Detail. The Short Form data parameter only affects the data in the body of the report. Summary View selections are not affected. |
For more information, see Report More Options.