Skip to main content

Xenial Product Documentation

Remove Payment

Xenial Cloud Portal 4-Dot Menu Suite Catering Orders Order List

It is only possible to remove invoice and/or custom payments for orders in the Open, Saved, or Committed state.

To remove a payment:

  1. Navigate to the Suite Catering Order List area.

  2. From the Order List, open the order in one of the following ways:

    • From the Order Number column, directly select the order number link, or

    • Select the checkbox to the left of the order number link and then from the Actions dropdown select Edit.

  3. From the menu on the left, select Payments.

  4. From the Payments List, select the payment checkbox(es).

  5. From the upper-left area of the Payments List, select Remove.

    • The Remove button is not visible if selecting a credit card payment.

    • The Remove button is within the Actions dropdown if selecting only one invoice payment.