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RTIconnect

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Service Pack 111 | RTIconnect

Implementation Date: September 30, 2026

RCN-25945

Custom Reports

Improved the performance of the Mobile App KPI Dashboard and Back Office Custom Reports, to deliver faster load times when viewing Ideal Labor metrics across multiple sites.

Service Pack 110 | RTIconnect

Implementation Date: August 26, 2026

RCN-23883, RCN-23991

Time Punches

Improved how RTIconnect and GBO handle overlapping time punches across sites and departments

  • Introduced a fix ensuring employees working multiple departments within the same site on the same day are correctly evaluated for overlapping punches

  • Added Overlapping Punches column to Payroll Worksheet Punch Exceptions section so managers can quickly identify and resolve conflicts in reporting

RCN-26166

Labor - Time Punches

Added Punches - Consolidate Employee Details upon importing to all groups. Punch records are now consolidated under a single employee ID entry, preventing conflicting records during import. Clients affected by this issue should contact support to enabled after upgrading to v510.110