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2024 August: Feature Highlights

Additional Roles for Xenial Venues Inventory

PRMA-3708

Additional Roles added to Xenial Portal (XOP) to manage Xenial Venues Inventory (XVI) access levels.

Affected Components:

  • Xenial Portal (XOP)

  • Xenial Venues Inventory (XVI)

Xenial Portal (XOP)

Description of the change/update. Include context id link to product documentation, if available. List settings and/or additional information below

Module/Application

Application

Permission(s)

NEW

XVI Landing Page

XVI

View, Add, Edit, Delete

Vendors

XDM

View, Add, Edit, Delete

Inventory Item

XDM

View, Add, Edit, Delete

NEW

Orders

XVI

View, Add, Edit

NEW

Deliveries

XVI

View, Add, Edit

NEW

Transfers

XVI

View, Add, Edit, Delete

NEW

Stand Worksheets (Set Site as Active)

XVI

View, Add, Edit, Delete

NEW

Stand Worksheets

XVI

View, Add, Edit

NEW

Inventory Reports

XVI

View, Edit

Manual Card Entry and Tipping

PRMA-4277

The Xenial Point of Sale (XPOS) Ordering application now supports manual card entry and tipping through Genius devices.

Affected Components: 

  • Xenial Point of Sale (XPOS)

Xenial Point of Sale (XPOS)

To improve user experience, Xenial Point of Sale (XPOS) now supports manual credit card entry using Genius devices. This update is meant to help with the following scenarios:

  • To accept payment from guests with damaged cards.

  • To quickly process refunds of past transactions without going through the Merchant Portal.

Enhancements to XVI Recipes

PRMA-4299

Various improvements for the Recipies module of Xenial Venues Inventory (XVI).

Affected Components:

  • Xenial Data Management (XDM)

  • Xenial Reports (XRT)

Xenial Data Management (XDM)

  • For products linked to a Recipe, the cost field automatically updates according to the Recipe Cost.

  • Within the Recipe module, ability to select the UOM for each Inventory item, allowing recipe builds for single serving or batches using the same inventory item.

Xenial Reports (XRT)

  • Product Mix report now has a Recipe Product Cost column.

Enhancements to XVI Transfers

PRMA-4333

Various improvements for the Transfers module of Xenial Venues Inventory (XVI).

Affected Components:

  • Xenial Venues Inventory (XVI)

  • Xenial Portal (XOP)

  • Xenial Reports (XRT)

Xenial Portal (XOP)

  • Events now has a viewable audit trail

Xenial Venues Inventory (XVI)

  • When updating Transfer Unit field, the Quantity Requested field automatically updates to match the requested unit field

  • When updating Ordering Unit field, the Quantity Requested field automatically updates to match the requested unit field

  • When creating a transfer from Historical Quantities, the Quantity field automatically updates to match the unit field

  • When exporting files from the Transfers module, all cost related columns are hidden

  • Print a written sheet from transfers with a status of open or pending

  • The option to bulk print is accessible from transfers with a status of open or pending

  • Sort historical quantities of previous transfers by Item Name field

  • When opening an event, selecting Please submit or cancel the transfer(s) in order to open event opens the XVI Incomplete Transfer page

  • The Transfer List default view is alphabetical by Item Name

  • The Inventory Order Item List default view is alphabetical by Item Name

  • Configurable generated PDFs

  • Items in the Transfer List with the status of Pending have the option to Edit via the 3-dot menu

  • Print Written Sheet displays all items

  • A warning message appears when the Transfer Quantity Request is over the configured maximum threshold

  • Major/Minor Categories of Transfer and Orders PDFs are case sensitive

  • Bulk Replenish to PAR provides the ability to select multiple sites as the Transfer To location

  • Bulk Replenish to MIN provides the ability to select multiple sites as the Transfer To location

  • Bulk Transfer provides the ability to select multiple sites as the Transfer To location

  • Ability to create a new transfer based on historical transfer data

  • The Inventory Items listed in the Inventory Counts module are not case sensitive

  • When using Bulk features, Submit only appears when all selected options have the status of Open

  • Checkboxes print without checkmarks

  • On Transfer Forms, Print Written Sheet is not available until all of the data is displayed

  • Error message appears when selected event is no longer available—The previously selected event is not available any more. Please select another event.

  • The Transfer List PDF displays the site name

  • For consistency, navigation menus use the plural form

  • Export Transfers data to Excel, PDF, or CSV formats

  • Historical Quantity List now has option to Print or Export data

  • Updated messaging when PAR or MIN quantities are not configured—No PAR levels are configured for the items. -or- No Minimum levels are configured for the items.

  • When Quantity Requested or Quantity Received field is empty, the corresponding field on the PDF is also empty

  • When printing a Written Sheet, the loading icon remains on screen until the print preview/download is available

  • In Transfer & Inventory Order, use the arrow key to easily navigate between fields

  • Print the Historical Quantity List based on search or sort parameters

  • Option to display all inventory items, regardless of status

  • Only inventory items with a valid quantity appear on printed sheets

  • Improved handling of accepting inventory-orders

  • Improved handling of Choose Transfer Type selection

  • Improved handling of Pending During/Outside of Event transfer details page.

Xenial Reports (RPT)

  • After selecting a site, select up to 3 historical events to view previous transfer quantities, separated by event

  • Historical events display an average quantity

  • The Transfers dialog provides the ability to view Physical Sales of the selected historical event(s)

Xenial Online Ordering | GrubHub Integration

PRMA-4645

Added functionality to enable consumption of Orders received from GrubHub and injection of those Orders into Xenial Online Ordering API.

Affected Components:

  • Xenial Online Ordering (XOO)

Xenial Online Ordering (XOO)

  • Added functionality to convert menu to delivery partner menu with publication to delivery partner service.

  • Added ability to identify items as out of stock with delivery partner.

GrubHub View

Xenial Point of Sale (XPOS) View

PRMA-4645_XOO_XPOS_View.png
PRMA-4645_XOO_GrubHub_View.png

Product Exchange Enhancements

PRMA-4821

The following identifies enhancements to the product exchange feature. For user instructions, see Exchanges.

  • Exchange a retail product purchased in a previous transaction with another product of equal or lesser value. Optionally capture a Reason Code and indicate whether the exchanged product is returned to inventory (POS-5295).

  • Exchange retail products purchased from a different site within the same company. This provides greater flexibility by not forcing customers to return to the original purchase site to exchange a product (POS-48519).

  • Optionally print a QR Code on the customer receipt. Scanning the QR Code on the receipt facilitates the product return / exchange process (POS-14841).

  • Exchange a retail product without purchase information, such as a receipt or associated order number (POS-48520).

  • Improved cross-site search functionality to better track product updates at other sites. This update ensures that products returned / refunded at a site are not available to be returned / refunded at another site.

    Additionally, Refund / Return/ Exchange operations are forbidden for orders from another site if the POS terminal is offline.

Affected Components:

  • Data Management (XDM)

  • Ordering (POS)

  • Pipeline (PPL)

  • Portal/Onboarding (XOP)

  • Reporting (RPT)

Data Management (XDM)

The following identifies the related updates to Xenial Data Management:

Update

Description

Product Exchange Availability

The Ordering Application → Ordering section of the Company/Site Preferences editors now includes the following settings:

  • Exchange Availability - From the dropdown, select the applicable option:

    • Allow Exchanges for Orders From This Site Only - The customer may only exchange products that were purchased from this site.

    • Allow Exchanges for Orders From Other Sites - The customer may exchange products that were purchased from a different site.

  • Exchange Threshold Level Restriction - Toggle Yes to define a price difference threshold at which exchanges are restricted.

    When toggled Yes, the following fields are displayed:

    • Restrict Method - From the dropdown, select the method to restrict exchanges: Amount or Percentage.

    • Max Difference Amount/Percentage - Type the maximum allowable difference between the price of the exchanged products.

      Type the allowable price difference as a currency amount or percentage.

Individual Product Return / Exchange Settings

From the Returns & Exchanges page of the Product List editor, manage return and exchange settings for individual products, including:

  • Return / exchange eligibility.

  • Indicate if a Reason Code is required to return / exchange the product.

  • identify products that are eligible to be exchanged for the product.

Terminal Scheme Function

From the Functions & External Applications page of the Terminal Scheme editor, identify the functions the user may access from the Ordering application when using this terminal scheme.

The following function can now be enabled for terminal schemes:

  • Exchange - When enabled, the user is able to exchange a previously purchased product for another product.

POS Reason Codes

The following transaction type can now be associated with POS Reason Codes using the POS Reason Codes editor:

  • Exchange Item - Add this transaction type to the applicable POS reason codes. When the user performs a product exchange transaction, the associated POS reason codes are available for selection from the POS.

The following setting is available when the Exchange Item transaction type is added to a POS reason code. Configure this setting from the Selected Types section of the POS Reason Codes editor.

  • Return to Stock - Toggle Yes if this product is returned to inventory stock when this transaction is performed.

Print QR Code on Receipts

From the Options and Sorts section of the Receipt Templates editor, define optional elements for a print template.

With this update, the following element is now supported:

  • QR Code - Prints a QR Code on the receipt. Scanning the QR Code on the receipt facilitates the product return/exchange process.

The QR Code element is supported on the following receipt templates:

  • Final Receipt

  • Guest Check

  • Receipt

  • Refund

Role Permissions

The following identifies the related user role permissions, which are defined for users from the Xenial Portal:

  • Functions.Exchange.Existing - Allows the user to initiate an item Exchange when the customer provides a receipt

  • Functions.Exchange.Open - Allows the user to initiate an item Exchange when the customer does not provide a receipt or any other proof of purchase

  • Functions.Exchange.Threshold.Override - Allows the user to override the item Exchange when the difference in the amount between two exchanging items exceeds the configured threshold.

Product Return Enhancements

PRMA-5017

The following identifies enhancements to the Product Returns feature:

  • Returned products are now identified and formatted in accordance with the updated receipt template.

  • Added support for the Comment item-level action for retail products.

  • The POS respects the payment type availability settings defined in Data Management for product returns and refunds.

  • Updated email templates to include a placeholder for a QR Code on customer receipts.

Affected Components:

  • Data Management (XDM)

  • Ordering (POS)

  • Pipeline (PPL)

  • Xenial Online Ordering (XOO)

Data Management (XDM)

Update

Description

Receipt Templates

The following receipt template types are updated in POS-DEVICES-TEMPLATE v1.0.421 to support product returns:

  • Final Receipt

  • Guest Check

  • Receipt

  • Refund

Ordering (POS)

Update

Description

Add Comments

Added support for Comment action for retail items. Item-level comments can now be added, edited, and deleted for retail items.

The POS item level action Comment must be enabled for the terminal scheme.

Customer Receipts

Returned products are now identified and formatted on customer receipts in accordance with the updated receipt template.

Payment Type Availability

The POS supports the payment type availability settings defined in Data Management for product returns and refunds.

This update ensures that only eligible payment types are available for selection when processing a product return or refund.

Payment Type Configuration

The following settings are located on the General page of the Payment Type editor in Data Management:

  • Allowed for Refund - Toggle On if the payment type can be used for a refund.

  • Allowed for Return - Toggle On if the payment type can be used for a product return.

Xenial Online Ordering (XOO)

Update

Description

QR Code on Email Receipt

Updated Email Templates to include a placeholder for a QR Code.

The QR code placeholder is located directly above the footer of the email receipt.

The cashier at the POS scans the QR Code printed on the customer's email receipt to quickly locate their order.

Xenial Mobile Manager - Dark Theme

PRMA-5143

To improve user experience, Xenial Mobile Manager now has the option to enable Dark Theme.

Affected Components:

  • Xenial Mobile Manager (XMM)

Xenial Mobile Manager (XMM)

Implemented a Dark Theme for the application UI for users who prefer a dark background.

Home PageAccountAppearance & Behavior 

To enable the Dark Theme for the app:

  1. Locate the Appearance section.

  2. Toggle Enable dark theme on to display the app in a dark theme. By default, this setting is toggled off.

  3. From the upper-right of the screen, select the check mark to apply the changes and return to the previous screen.

Light Theme vs. Dark Theme Comparison

XMM_Light_Mode_-_Dark_Mode_Comparison_.png

Multiple Child Pricing Rules

PRMA-5148

Simplified Price Engine logic and added configurations for multiple quantity-based prices for an item in which different prices are applied based on the specified priority and range.

Example: Items with 2x a modifier, where 1st item is free and the 2nd is a non-default price set from the Point of Sale system. When 1x modifier is selected the item is free. When 2x modifier is selected the item is priced at the price set for the POS.

Affected Components:

  • Xenial Online Ordering (XOO)

Xenial Online Ordering (XOO)

Updated the Price Engine logic to support multiple quantity-based pricing rules assigned to the item at once. This makes it possible to apply prices from different quantity-pricing rules simultaneously in one order.

Analytics and Customer Engagement Integration Improvement

PRMA-5268

Improvement to the Analytics and Customer Engagement (ACE) Integration.

Affected Components:

  • Xenial Gift and Loyalty (XGL)

Xenial Gift and Loyalty (XGL)

To optimize communication and response time of Redeem and Void requests, XGL sends requests only after receiving a response from ACE with the current reward(s) available. This update helps to prevent requests from failing due to multiple requests being performed for the same account within a fraction of a second.

Givex Xenial Gift and Loyalty Adjustments

PRMA-5333

Improvement to the Givex Integration.

Affected Components:

  • Xenial Gift and Loyalty (XGL)

Xenial Gift and Loyalty (XGL)

Improved the workflow of the Givex integration with XGL.

  • Account numbers with a numeric value and a letter at the end have the last letter removed before sending the request to Givex.

  • Account numbers with a numeric value only, send the request to Givex as is.

PRMA-5333_Screenshot_Final.png

Option to Display Item Portions

PRMA-5404

Added option to display ingredients and the quantity added or removed from an ordered item on the order display.

Affected Components:

  • Xenial Data Management (XDM)

  • Xenial Kitchen Management (XKM)

Xenial Data Management (XDM)

Added the following option to the Cell Body Settings section of the Kitchen Screen Settings editor. Use this option to display item portions.

Show Portions - Display ingredients and the quantity added or removed from a ordered item window.

PRMA-5404_XDM_Show_Portions.png

Xenial Kitchen Management (XKM)

The Xenial Kitchen Management order display shows the ingredients and the quantity added or removed from a ordered item window.

PRMA-5404_XKM_Portions_List.png