Gift Card Procedures
This section describes gift card procedures. Not all payment devices support the procedures described in this section.
Activate Gift Card
To activate and add funds to a new gift card:
From the lower-left, select Options.
From the Options menu, select Gift Cards.
Select the Gift Card.
When prompted, type the currency amount to add to the card.
Use one (1) of the following methods to enter the gift card account number:
Swipe card using magnetic stripe reader (MSR).
Select Manual Card Entry to type the account number.
Select Scan via Camera to scan the QR code on the card.
When prompted, type the PIN for the card (if applicable).
A toast notification appears when the card is successfully activated. The account number and balance are printed on the receipt.
Bulk Gift Card Activation
Bulk Gift Card Activation adds multiple gift cards to an order and activates the cards in bulk.
Activate up to 200 gift cards in a single transaction. Bulk-activated gift cards can be sold at a discounted rate. Apply discounts for bulk gift card activation from the Options or Actions menu.
The following describes the Bulk Gift Card Activation methods:
Method | Description |
|---|---|
Bulk Activation by Range | Recommended when sequential card numbers are used to ensure cards are not out of sequence. Select the amount and then swipe/scan the starting card number and the ending card number. |
Bulk Activation by Individual Entry | Recommended when maintaining sequential card numbers is not practical. Select the amount and then swipe/scan each individual card. |
Bulk Activation by Range
To activate multiple gift cards by range:
From the lower-left, select Options.
From the Options menu, select Gift Cards.
From the Gift Cards screen, select Bulk Activate.
When prompted, select Gift Card Range.
From the Bulk-Add Gift Cards screen, perform the following:
In the Amount on Gift Cards section, select the amount to add to the cards -OR- select Other to define a custom amount.
In the Beginning of Range field, scan or swipe the first card in the range -OR- scan the card (if available).
In the End of Range field, scan or swipe the last card in the range.
Select Next - Review Cards.
Once the cards are validated, select Add to Order.
Bulk Activation by Individual Entry
To activate multiple gift cards individually:
From the lower-left, select Options.
From the Options menu, select Gift Cards.
From the Gift Cards screen, select Bulk Activate.
When prompted, select Individually.
From the Bulk-Add Gift Cards screen, perform the following:
In the Amount on Gift Cards section, select the amount to add to the cards -OR- select Other to define a custom amount.
Scan or swipe each card -OR- scan the cards (if available). If necessary, adjust the currency amount between card entries.
Once all gift cards are added, select Continue.
Once the cards are validated, select Add to Order.
Add Value to Gift Card
To add value to a guest's activated gift card:
From the lower-left, select Options.
From the Options menu, select Gift Cards.
From the Gift Cards screen, select Add Value.
When prompted, type the currency amount to add to the card.
Use one (1) of the following methods to enter the gift card account number:
Swipe card using magnetic stripe reader (MSR).
Select Manual Card Entry to type the account number.
Select Scan via Camera to scan the QR code on the card.
When prompted, type the PIN for the card (if applicable).
After the order is tendered, a toast notification confirms that funds were successfully added. The gift card balance is printed on the receipt.
Check Gift Card Balance
To check the balance on a gift card:
From the lower-left, select Options.
From the Options menu, select Gift Cards.
From the Gift Cards screen, select Balance Inquiry.
Use one (1) of the following methods to enter the gift card account number:
Swipe card using magnetic stripe reader (MSR).
Select Manual Card Entry to type the account number.
Select Scan via Camera to scan the QR code on the card.
When prompted, type the PIN for the card (if applicable).
Select Print to print the gift card balance.
Cash Out Gift Card
To redeem the balance on a gift card to cash:
From the lower-left, select Options.
From the Options menu, select Gift Cards.
From the Gift Cards screen, select Cash Out.
Use one (1) of the following methods to enter the gift card account number:
Swipe card using magnetic stripe reader (MSR).
Select Manual Card Entry to type the account number.
Select Scan via Camera to scan the QR code on the card.
When the drawer opens, remove the cash due to the guest.