The Main Screen UI Overview

The Drive Thru Director main UI screen displays the following:

The Main Screen Header

The Main Screen Header displays:

The Day Part and All-Day Tiles are configurable and display speed of service information:

Day Part or All-Day indicator
The total number of completed events
The drive thru segments (Menu Board, Pay Window, Pickup Window)
The Speed of Service Goal* for each segment
The Average Speed of Service achieved for each segment
The Goal-Met Percentage for each segment
The Total Average Speed of Service for all completed events in the Day Part and for the entire day

*Speed of service goals are typically set by the parent brand.

The virtual drive thru is a digital representation of the drive thru: the vehicles, their positions, and their current wait-times.

The following segments are available:

	Why is Rack and Stack missing?
	Check the following: The network status of DTD is connected. Reset the ethernet cable connected to the DTD system. DTD is aligned correctly in the hierarchy
	Why are reports or stores in the portal not visible?
	Check the following: The network status of DTD is connected. Reset the ethernet cable connected to the DTD system DTD is aligned correctly in the hierarchy
	What is a slowpoke delay?
	The slowpoke delay is built in time that compensates for slow moving vehicles in the drive thru. Single window is 30 seconds and dual window is 90 seconds
	What is Roll Off delay?
	Roll off delay is a time function that only counts vehicles that continue on through the system. This is set at 8 seconds at the menu board and 4 seconds at the pickup window. Timing a vehicle can be done in minutes or seconds.
	What is tailgating?
	Tailgating is when vehicles are bumper to bumper and the following vehicle does not leave enough time/space from the lead vehicle. This can cause the following vehicle to take on the time of the lead vehicle.