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SSO Process Overview

A representative from our company works with the SSO admin/team of the client to implement SSO.

  1. We provide a client-specific redirect URL to the SSO admin/team.

  2. The SSO admin/team creates an Application Integration on their Identity Provider (IDP) platform. The client may use any IDP/SSO platform that supports the OpenID Connect (OIDC) protocol.

  3. After completing the application integration, the SSO admin/team provides us with the client_id, client_secret, and the ".well-known" application URL.

  4. We use the above information to create a client-specific IDP on our IDP/SSO platform. This creates an IDP ID.

  5. We use the above IDP ID to configure the Portal for the client.

  6. We provide the client with a Federated URL that allows the client and its users to log in to the Portal through SSO*.

    *The user is still required to authenticate (for MFA purposes) before reaching the Company area of the Portal.

See also: