Skip to main content

Customer Loyalty Service

Customer Loyalty Service, accessed through the Gift and Loyalty services API, allows users to track customer purchases and accrue and apply rewards to transactions at the point of sale using an existing loyalty service provider.

Gift and Loyalty API supports the following loyalty service providers:

  • SVS

  • Paytronix

  • Punchh

  • BK Loyalty

  • Givex

  • Fortress

  • Heartland/Gift and Loyalty

Gift and Loyalty API supports different feature sets depending on the gift or loyalty service provider used.

The Gift and Loyalty API supports the following loyalty functions for Provider Integrations:

The Gift and Loyalty API supports the following loyalty functions for Client Integrations:

After the service associates a customer with the order, our system manages accruing awards and applying awards to customer accounts as part of the existing transaction flow on the point of sale (POS) system.

Customer Loyalty Service - Getting Started includes topics on Setup, Quick Start steps for integrations, and Loyalty Program Flows. The Operation Definitions topic defines the primary API operations.Setup

For information about offline rewards processing, see Things to Know: Offline Rewards Processing.

For information about the Custom Loyalty Adapter, see Custom Loyalty Adapter - Getting Started.

See also: