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External Application Configuration

To configure External Application in the Portal:

  1. From the Portal, navigate to Data Management → Settings → External Applications and select Create an Application.

  2. From Create an Application, select General.

  3. From General, enter or select the following values:

    Field Name

    Description

    Application Name

    Enter the name that will display on the point of sale (POS) device

    Application Type

    Web Application

    Web Application URL

    Click the global icon to configure the URL for each site:

    • QA

    • UAT

    • Production

    Note

    For the External Application URLs, contact our support team.

    Confirm on Exit

    If the value is set to On, a pop-up window displays upon exiting from the device to confirm the exit

    Availability

    If active for the site, the application can be seen on the POS device

    Restrict By Roles

    The Restrict By Roles field is set to Off by default. When set to Off, there are no role limits and all users can open the external application.

    If set to On, the administrator can add role(s) which can access the external application

  4. To enter External Application through the POS from Functions - Applications:

    1. From the Portal, navigate to Data Management → Hardware →Terminal Scheme and select the correct scheme.

    2. From the correct scheme, scroll down to Available External Applications and enable to application.

    3. From the POS device, navigate to System Navigation → Functions → Applications to see the external application.

  5. To enter External Application through the POS from POS system navigation list:

    1. From the Portal, navigate to Data Management → Hardware →Terminal Scheme and select the correct scheme.

    2. From the correct scheme, navigate to Order Entry → Available System Navigation Options and select Add Item.

    3. From Add Item, select the external application and select Save.

  6. From the POS device, navigate to System Navigation to see the external application.

  7. From the POS device, select the external application from the System Navigation/Application list.

    Note

    Employee login credentials are required for the next step. To learn more, see Create an Employee for POS.

  8. From the POS device, enter the correct user identifier and PIN and select the event page.

Create an Employee for POS

To add an employee's credentials to the point of sale (POS) system, complete the following steps:

  1. From the POS system, select the 4-dot menu and navigate to Staff → New Employee.

  2. From New Employee, select the General Info tab and enter the employee's information including first and last name.

  3. From New Employee, select the Site Status tab and assign the employee to a site by selecting Active in the dropdown menu for the site.

  4. From New Employee, select the Jobs tab and assign a job code for the employee.

    Note

    For information on creating job codes, see Create a Job Code in Data Management.

  5. From New Employee, select the POS Credentials tab and select Add POS Credentials.

Create a Job Code in Data Management

To create a job code in Data Management:

  1. From the Portal, navigate to Data Management → Staff Settings → Job Settings → Job Codes and select New Job Code.

  2. From New Job Code, enter the Job Code Name in the text field.

  3. From New Job Code, select the Job Code Category from the dropdown menu. The options are:

    • Back of House

    • Front of House

    • Management

  4. From New Job Code, select the Tip Category from the dropdown menu. The options are:

    • Indirect

    • No

    • Yes

  5. From New Job Code, enter values for any additional optional fields.

  6. From New Job Code, select the privilege level under If User has All Orders Privilege:. The options are as follows with the default set to Operate as Cashier:

    • Operate as Cashier

    • Operate as Manager

  7. From New Job Code, select Save to save the new job code.