Order Entry Overview

1	System Navigation	Open the System Navigation menu to access: Order Entry - Enter orders. Drive Thru - Enter drive thru orders. Open Orders - Resume Open and Suspended orders. Order History - View details and perform actions on previous orders. Functions - Access terminal, drawer, and employee functions and reports. Sign Out - Sign out of the terminal.
2	Employee Name	Name of employee assigned to the drawer on this terminal.
3	Product Menus	Select a menu from the list to access its products.
4	Products	Products on the selected menu are listed here. Select a product to add it to the order. The product quantity added to the order appears in the upper-left of the button.
5	Actions Menu	The Actions menu lists the actions you may perform on the item currently selected from the order item listbox. Use the arrows at the top and bottom of the menu to scroll the actions list. The arrows are white when additional actions are available. The arrows are black when you reach the beginning or end of the list. On multi-touch devices, swipe the menu up and down to access additional actions.
6	Order Total	Total displays the total amount due on the order. This includes tax and discounts. As items are added or removed, the total is updated. Select Summary to view: Subtotal (order total before tax or discounts) Discount total Tax total Select Total to tender the order.
7	Options	Access a list of order options, such as capturing customer information and saving the order.
8	Order Segment	Separate order items when multiple guests are added to the same order. The order segment label (Tray, Seat, or Bag) may vary based on the order destination.
9	Order Item Listbox	Lists products added to the order. Each line contains: Product quantity Product name Price of product Select a product to perform an action, such as changing its quantity or applying a modifier.
10	Order Destination	Identifies the order destination, such as To Go or Eat In. Select the down arrow next to this field to change the order destination.
11	Order Number	Specifies the order number assigned to the order.

Product Menus

Menus categorize products into major categories, such as Sandwiches, Combo Meals, Beverages, and Desserts.

Menu Toggle

If you only have three (3) product menus or less, use the menu list button to toggle the menus. An indicator identifies the active menu.

Menu Subcategories

A complex product menu may include subcategories to enable you to locate items more quickly.

When you open a product menu, its subcategories are displayed below. Select a subcategory to access its products.

Daypart Menu Change

Depending on how the POS is setup, the product menus may automatically change with a daypart change. You can open a different daypart menu, if needed.

For example, if the menu automatically changes from Breakfast to Lunch at 11:00 AM, you can return to the Breakfast menu if necessary to accommodate guests who want to order items from that menu.

To open a daypart menu:

From the top-left of the menu list, select the down arrow.
Select the menu.

Combined Identical Items

Depending on how the POS is setup, identical items may be combined on the order item listbox to conserve space.

When combined, the item quantity is updated accordingly.

Example

You add two (2) Small Coffee:

1 Small Coffee
1 Small Coffee

After you perform another action, such as adding another Small Coffee, the previous Small Coffee items are combined and the item quantity is updated:

2 Small Coffee
1 Small Coffee

After you perform another action, all Small Coffee items are combined and the item quantity is updated:

3 Small Coffee

Note

Identical order items are NOT combined when:

Different modifiers are applied to the items.
The child items are not identical.
Discount is applied to an item.

Toast Notifications

Toast notifications appear at the bottom of the screen to notify you of a condition that requires attention.

Notifications are automatically dismissed and do not require acknowledgment.

Type	Appearance	Description
Heads Up	Blue with letter "i"	Alert about condition or event
Success	Green with check mark	Indicates successful operation
Warning	Yellow with exclamation point	Warning about condition or event
Critical	Red with exclamation point	Warning about critical issue that may disrupt operations

Multi-Select Mode

When enabled, you can perform an action on multiple items selected from the order item listbox.

The following actions support Multi-Select Mode:

Add Discount
Change Quantity
Comment
Delete
Duplicate
Resend to Kitchen
Void

To perform an action on multiple items:

From the lower-left of Order Entry, select Options.
From the Options menu, select Multi-Select.
From the order item listbox, select the items.
From the Actions menu, select the action.

Tip

Touch a selected item again to undo the selection.