Combo Meals
A combo meal is a bundle of items purchased together. For example, a Sandwich Combo includes the Sandwich, a side item, and a drink.
When a combo meal is added to an order:
The parent item (e.g. Sandwich) is displayed in the order item listbox with placeholders for its child items: Side and Drink.
The modifier menu for the parent (or base) item opens automatically enabling the order taker to select modifiers to meet the customer's request, such as Extra Cheese.
Once the parent item is modified, the side item menu opens automatically enabling the order taker to select the side item requested by the customer.
Once a side item is selected and modified, the drink menu automatically opens enabling the order taker to select the drink requested by the customer.
Specific items must be selected for each placeholder before the order can be Totaled or Saved.
If the order taker attempts to complete the order before all child item placeholders are fulfilled, the application displays the message "Please make a selection for the required <component name>". The applicable menu opens enabling the order taker to select an item.
To add a combo meal to an order:
From the menu list at the top of the screen, select the Combos menu.
From the Combos menu, select the combo meal requested by the customer.
The modifier menu for the parent (base) item opens automatically. From the menu, select the modifiers requested by the customer. Examples of modifiers include: Extra Cheese and No Onions.
Select the Sides tab to modify the side item or select a substitute item.
Modify the side item to meet the customer's request.
Select the + and - controls on the button to increase or decrease the item quantity (if applicable).
Select the Drink tab to select the drink requested by the customer.
Modify the drink to meet the customer's request.
When a combo meal is added to an order:
If the combo meal does not have an assigned group of modifiers, the first component tab opens automatically.
To modify a component at any time, select it from the order item listbox.
The Convert Base and All function changes the size of a combo meal after it added to an order. The size change is applied to all qualifying child items. Any applied item modifiers are not affected.
To change the size of a combo meal:
From the order item listbox, select the combo meal item.
Next to the combo meal tabs, select the appropriate size.
A green circle appears to the upper-left of the selected size.
The Make a Combo action converts an order item to a combo meal. For example, the Sandwich item is converted to Sandwich Combo with child item placeholders Side and Drink.
Previously applied item modifiers are not affected.
The Make a Combo action allows you to quickly convert an order item to a combo meal in the event the customer misspoke or changes their mind.
To convert an order item to a combo meal:
From the order item listbox, select the order item.
From the Actions menu, select Make a Combo.
Note
The Make a Combo action is only available after you select an item from the order item listbox.
Once an item is converted, the Make a Combo action changes to ALC enabling you to convert the combo meal to à la carte.