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2025 September | Feature Highlights

Product Rebranding | Genius Rebrand

PRMA-6133, PRMA-6134, PRMA-6138, PRMA-6141, PRMA-6142, PRMA-6143, PRMA-6146, PRMA-6184, and PRMA-6372

Updated all instances of following products to reflect the new brand identity Genius, including but not limited to: UI elements, urls, documentation, and customer-facing materials.

Affected Components:

  • Cloud Portal

  • Data Management

  • Digital Menu Board

  • Kitchen Management

  • Mobile Manager

  • Point of Sale (POS)

  • Reporting

  • Suite Catering

Kitchen Management | Health Monitoring

PRMA-6251

Created a health monitoring solution for Kitchen Management, allowing clients to log and check various site performance metrics and update Online Ordering status call for better filtering options.

Affected Components:

  • Kitchen Management

  • Online Ordering

Kitchen Management

Extended API for station status to monitor and log Kitchen Management site health.

Online Ordering

Updated the site status call to support filtering based on following:

  • by site (Updated so that respective parameter is passed in the headers)

  • by station (initial_station_ids)

  • by site/station

Reporting | Labor Reporting

PRMA-6112

This update makes efforts to transition users to Reporting, sync Intelligent Restaurant Information System (IRIS) Point of Sale (POS) order data, and create an endpoint in Pipeline for labor reporting. This update excludes syncing of punch data for payroll processing.

Affected Components:

  • Cloud Portal

  • Data Management

  • Intelligent Restaurant Information System (IRIS) Point of Sale (POS)

  • Pipeline

  • Reporting

Cloud Portal

Enabled hiding or unhiding of payroll summary report by adding new permission IRIS Payroll Summary (Reporting.IRIS.PayrollSummary) at company and global levels.

Cloud_Portal_Roles_Reporting_IRIS_Payroll_Summary.png

Data Management

Enhanced reporting functionality by adding new IRIS Payroll Summary report to Report Options, with the following parameters and default values:

  • Report (IRIS Payroll Summary)

  • Custom Navigation Title (IRIS Payroll Summary)

  • Custom Report Title (IRIS Payroll Summary)

  • Execute Automatically (No)

  • Report Category (Payroll)

  • Calendar Type (Payroll)

  • Default Date (Current Period)

Intelligent Restaurant Information System (IRIS) Point of Sale (POS)

Enhanced IRIS XenialSync service to provide configurable options that enable the upload of IRIS data for drawers, deposits, and employee clock data for use with Reporting functions.  Data uploaded allows use of Reporting as a replacement for the eIntelligence product.

Pipeline

Enable IRIS POS to send employee-specific labor data/totals with the following actions:

  • Update POST labor endpoint with following actions: remove _audit object from response; add new field level with job_code value; extend POST request structure to level field.

  • Create new POST labor/employee endpoint to consume new aggregation level.

  • Update GET endpoint to remove _auditobject from response and include new query parameters for search function.

Reporting

New IRIS Payroll Summary Report type that shows the calculated IRIS labor data.

Reporting_IRIS_Payroll_Summary_Report.png

Suite Catering | Bulk Order Updates

PRMA-5298

New feature to enable Suite Admin users to update orders in bulk, reflecting the latest tax and item information.

Affected Components:

  • Online Ordering

  • Suite Catering

Online Ordering

  • Updated to allow re-calculation of Advanced Day Orders without requiring a newly created order

  • Updated price point setting applies successfully to item unit price after order recalculation.

Suite Catering

Added support for changing orders in bulk when product configuration is changed with the following actions:

  • Add bulk Product Order Refresh popup

    Suite_Catering__Product_Order_Refresh_Popup.png
  • Add new tab under Product Order Refresh with columns Order Number, Suite, Account, Event, Order Total, Date Created

    Suite_Catering__Product_Order_Refresh_New_Tab_and_Columns.png
  • Clicking Select Product opens Select Product popup with searchable Product List by product_id and featuring Cancel and Submit buttons

    Suite_Catering_Select_Product.png
  • Enable check/confirmation of new product and application to all eligible orders with Refresh Product popup with columns Original Product, Menu Type, Order Number, Suite, Account, New Product (if applicable), Actions, Cancel button, Save button

  • Enable export of bulk refresh to Excel, with filename Product Order Refresh Result Report - Product Name - Product_id - MM-DD-YYYY

  • Enable save functionality for refreshed products and identification of price change if applicable

  • Order Receipt in such instances will have two statuses: Refund processed + date/time and Refund pending

  • Hide entrance to Product Order Refresh from Orders tab

  • Hide price when modifying product prior to refresh

Suite Catering | Suite Tip Report Enhancements

PRMA-6235

Improved Suite Tip Report to incorporate Admin Fees and adding an option for for unassigned Suite Attendants.

Affected Components:

  • Reporting

  • Suite Catering

Reporting

Enhanced Suite Tip Report to include visibility of admin fees.

  • Suite Attendant field displays None when no attendant is assigned

  • Admin fees are now in separate columns where there are multiple entries

  • Added None option to Suite Attendant filter dropdown

Suite Catering

Added None option to Suite Attendant field.

Suite Catering | Miscellaneous Enhancements

PRMA-6298

This update includes several improvements to the functionality and user experience for Suite Catering (CAT).

Affected Components:

  • Suite Catering (CAT)

Suite Catering

  • Enabled user to filter valid discounts with the following actions:

    • In Discount list in Discounts & Admin Fees section, only display discounts configured as available with Order Entry toggled in Availability

    • When saving unavailable discount, popup reads: The discount you have selected is invalid and cannot be applied. Please remove the invalid discount before proceeding to save your changes

    • Enabled user to click Remove and Save in Confirm dialog

    • Order Receipt in such instances will have two statuses: Refund processed + date/time and Refund pending

  • Added support for Failed to Commit Order notification with the following actions:

    • Create new email template Failed to Commit Order

    • Email sends to user when user encounters Payment Success, but Close&Commit Failing. Hide refund data except Event Day Ordering Payment success, but Close&Commit failing confirmation

    • Email sends only to user who placed order (Point Of Contact)

    • Order Receipt in such instances will have two statuses: Refund processed + date/time and Refund pending

  • Enhance to not clear input after sending Order Receipt email.

  • Enhanced 404 page display for mobile.

  • Guest Services Coordinator text follows theme configuration.

  • Eliminate display of suggested passwords when user is entering Gift Card PIN.

  • Enhanced sign-in process for user registered with multiple companies to eliminate need to select individual company.

  • Enhanced validation when changing/removing Account Event/Suite subscription with the following actions:

    • Add popup notice to prevent removing subscription when there are open orders for specific Account/Event/Suite combination. Unrelated subscriptions can be removed successfully

    • Add Confirm popup after selecting one or multiple suites and clicking Remove

  • Optimized query to enhance Par Stock Report performance.

  • Enhanced SCP so all dates are formatted as MM/DD/YYYY.

Suite Catering | Regional Locale Settings

PRMA-6393

Integrated Suite Catering (CAT) SuiteSpot (SS) with Company/Site Regional settings Locale configuration.

Affected Components:

  • Suite Catering (CAT)

Suite Catering

  • Added Locale support in email and PDF functionality. Date/time follow Data Management locale settings.

  • Date/time follow Data Management locale settings.

Data_Management_Local_Date_and_Time.png

Suite Catering | Event Day Orders from SuiteSpot Enhancements

PRMA-6467

Enhanced Suite Catering Event Day Order (EDO) flow when placing an order from SuiteSpot.

Affected Components:

  • Suite Catering

Suite Catering

  • Added link to register as guest below QR code link when SuiteSpot Guest User Registration is enabled

    Suite_Catering_Register_As_Guest.png
  • New pop up to confirm when leaving the guest order flow

    Suite_Catering_Confirm_Leave.png

Venue Inventory | Event Adapter Transfer Request Notifications

PRMA-6176

Enhanced Event Adapter transfer request notifications with an auto-refresh function, configurable email notifications, and enabling level supervisors to create transfers for multiple sites.

Affected Components:

  • Cloud Portal

  • Data Management

  • Reporting

  • Venue Inventory

Cloud Portal

  • New Transfer Request Notification permissions at the global and company levels:

    • Transfer Request Notification - Allows user to receive a notification when a transfer request is sent from POS

    • VenuesInventory.TransferRequestNotification.View - Global permission to allow user to receive a notification when a transfer request is sent from POS.

  • Added support for Transfer Request SMS and Email Notification with the following actions:

    • New tab for SMS notification in Twilio service Transfer Request displays for companies with active subscription

    • Transfer Request tab for SMS notification in Twilio includes Transfer Request field (toggle functionality)

    • When Transfer Request field is enabled, Credentials field displays below with dropdown options Use Default and Custom

    • When Custom is selected in Credentials field, Transfer Request Credentials section displays below with components Account Name, Account SID, Token, Phone Number, Messaging Service ID and Send Test Message

    • New tabs for notification of Transfer Request display below Reporting tab in Contacts for companies with active subscription

    • Transfer Request page includes fields Receive Transfer Request Email Notification and Receive Transfer Request SMS Notification both with toggle functionality

    • For email and SMS notification, support is limited to single email address and phone number per contact

  • Contacts page can now show multiple email addresses for a contact

Data Management

  • Added support for new Transfer Request email notification with the following actions:

    • Add New Template Request template to Notification Template list

    • Add Event Type New Transfer Request when creating new Notification Template

    • Enhance audit trail accordingly

  • Enabled SMS notification of transfer requests from Point Of Sale with the following actions:

    • Add new Transfer Request SMS Notification field with toggle setting to Inventory Transfer section with tooltip

    • Add new field SMS Message below toggle with tooltip

Reporting

Updated Reports ETL email job to support multiple email addresses per contact. Use a comma to separate multiple emails.

Venue Inventory

  • Added support for email notification of Transfer Requests from Point Of Sale with the following actions/preconditions:

    • Use New Transfer Request Notification email template

    • Email recipient must be contact enabled in Receive Transfer Request Email Notification

    • View permission granted to Integrator token

    • Only one email address supported per contact

    • Display time sent timestamp to New Transfer Request Notification template

    • Added support for View More Details functionality to link user to detail page of specific transfer request

  • Added support for SMS notification of Transfer Requests from Point Of Sale with the following actions/preconditions:

    • Transfer Request SMS Notification must be enabled at company level

    • Twilio service Transfer Request must be configured and enabled

    • SMS recipient must be contact enabled in Receive Transfer Request SMS Notification

    • Only one phone number supported per contact

    • Apply relevant Regional Settings/Number Formatting to number fields

Venue Inventory | Duplicate Transfers

PRMA-6180

Added the ability to duplicate a previous transfer in Venue Inventory.

Affected Components:

  • Venue Inventory

Venue Inventory

  • Added Duplicate option to the Actions dropdown and 3-Dot Menu to create a copy of a transfer from a previous event.

    Actions dropdown

    Venues_Inventory_Duplicate_from_Actions_Menu.png

    3-Dot Menu (Open Status)

    Venues_Inventory_Duplicate_from_3-Dot_Menu_Open_Status.png

    Note: Options available from the 3-Dot Menu will differ depending on the status of the transfer.

  • Added Dashboard tiles-related components to Shared Library.

  • Enhanced error messages for Single Transfer Duplication.

Venues Inventory | Regional Currency Settings

PRMA-6181

Integrated Data Management regional settings for currency and number formatting in Venues Inventory to enhance internationalization efforts.

Affected Components:

  • Data Management

  • Reporting

  • Venues Inventory

Data Management

Enhanced consistency of venues inventory item/recipe/product formatting and currency with the following actions:

  • Apply Regional Settings Currency Setting to Inventory Item Module featuring Unit Cost

  • Apply Regional Settings Number Formatting to Inventory Item number fields

  • Apply Regional Settings Currency to Recipe module, featuring Unit Cost, Ingredient Cost, Adjusted Cost, Recipe Price

  • Apply Regional Settings Number Formatting to Recipe number fields, featuring Unit Cost, Ingredient Cost, Adjusted Cost, Linked Product Price

  • Apply Regional Settings Currency to Products Cost Module

  • Apply Regional Settings Number Formatting to Products Unit Cost, Ingredient Cost, Adjusted Cost

Reporting

Cost precision logic follows the Regional Currency Settings in Data Management for Venues Inventory reports.

Venues Inventory

  • Enhanced display of negative field values in Regional Settings integration.

  • Enhanced consistency in Number Formatting and Currency with the application of Regional Settings Number Formatting to XEA Transfer number fields.

Venue Inventory | Transfer Request

PRMA-6357

Enhanced Transfer Request fulfillment process to include notifications for receiving Transfer Requests and automatically refresh the Request List when a change is detected and adding a visual indicator for default transfer units.

Affected Components:

  • Data Management

  • Venue Inventory

Data Management

Added tooltip * indicates the default recipe unit to the Measure column of the Recipes editor.

Data_Management_Measure_Tooltip.png

Venue Inventory

  • Added tooltip * indicates the default transfer unit to the Transfer Unit column in Transfer Request.

    Venues_Inventory_Transfer_Unit_Tooltip.png
  • Added fields updated_items and unavailable_items to Select option on Transfer Request List.

    • If updated_items and unavailable_items values are generated after a Data Management sync, Venue Inventory acknowledges API before sending and canceling a transfer request.

    • If there is no valid transfer item after a Data Management sync, selecting Cancel or Send produces an error message Empty Transfer. This action requires at least one valid item.

      Venues_Inventory_Transfer_Request_List_Empty_Transfer_Error_Message.png

Venue Inventory | Miscellaneous Enhancements

PRMA-6413

Added the ability to cancel/reject Pre-event Inventory Transfers for transfers with a Pending status.

Affected Components:

  • Venue Inventory

Venue Inventory

Added the ability to reject to Pre-event Transfer Groups for Inventory Transfers.

From the dropdown of the Save button in the Transfer Group editor, select Reject.

Venu_Inventory_Transfer_Group_Editor_Reject.png