IRIS

IRI-33295

Order Scheduler

CCPA Implementation - Customer information is now masked in the log files.

IRI-33471

Customer Loyalty

Punchh Loyalty users can sign up at the POS using their email address, phone number, or Loyalty ID.

When the cashier looks up a loyalty user and the user does not exist, the POS offers the option to create a new account.

POS Command

The following Loyalty-Sign up Customer command has been added.

Configuration Setting

Add the following setting to the [Customer_Detail] section of Appini.ini.

IRI-33543

Customer Loyalty

Banked Rewards Redemption - During order entry, the user can redeem banked rewards available from their account.

POS Config Option

If this option is turned ON, and the loyalty customer has a Banked Rewards balance, the cashier can select Banked Rewards from the reward list popup, and the system prompts the cashier to enter the discount amount.

If this option is turned OFF, and the loyalty customer has a Banked Rewards balance, the cashier can select Banked Rewards from the reward list popup, and the entire balance is automatically applied to the order.

IRI-33578

Customer Loyalty

Assign Punchh menu item types for non-menu order item sales:

Configuration Settings

Add the following settings to the [Loyalty] section of Appini.ini.

IRI-33588

Customer Loyalty

Punchh “Bounceback” module - Convert non-loyalty users who are targeted with Punchh Coupons offers.

Print Form Variables

The following Print Form variables are used in the LOYALTY_PROMO section to support printing the "Bounceback" campaign message.

IRI-33590

Customer Loyalty

Send the OLO order transaction ID as part of the POS guest check details that are sent to Punchh as check menu items.

Configuration Setting

Add the following setting to the [SPECIAL_ITEMS] section of Orderent.ini.

IRI-33910

Xenial Adapter

To reconcile Delivery orders with the RSI Portal, the third party vendor's order number and order source are injected into the POS.

IRIS supports two external Order ID values:

IRI-34525

Payroll

2020 W-4 Change Request - The Employees Master is updated to capture the current W-4 requirements.

The Withholdings tab of the Employees Master now includes a Use newer 2020 W-4 Form option.

Select this option to include all data entry points from the revised form.

IRI-34805

Devices

PayPal: Support for keyboard wedge scanner

This change allows the QR Code Scan dialog to receive input from a keyboard wedge scanner. This is required for tablets, such as the Panasonic FZ-G1.

Configuration Setting

Add the following setting to the [scanner] section of AppIni.ini.

This setting is not required for OPOS devices. Using OPOS devices is strongly recommended.

IRI-33439

Log Files

IRISAuthSrvr Log is now purging properly each day.

FileLocks.exe is a new application that determines what causes a file to lock up and lead to issues with IRISAuthSrvr.

IRI-33539

Parallel Order Interface

Resolved issue with accessing checks that span business dates.

IRI-34069

Print System

The Kitchen Bump form now supports printing the item food, entree, beverage, category item, and category counts.

Print Form Variables

The following Print Form variables have been added for the Kitchen Bump form:

IRI-33625

Customer Loyalty

Loyalty information is retained when the POS updates the Punchh Loyalty Location Configuration.

IRI-33642

Devices

After upgrading to 4.1.600.900, the Check Sum validation prevented the manual entry of produce items.

IRI-33682

xsPosServer

xsPosServer supports the SubmitAllOrders feature.

When POS Destination Config Setting (10, DCFG_SUBMIT_ALL_ORDERS) is ON for the order destination, and the order point is identified in the configuration setting, SubmitAllOrdersOrderPoints, then xsPosServer sends SubmitOrder requests to the Loyalty Controller for all orders regardless of customer loyalty membership.

xsPOSServer.ini Setting

Add the following setting to the [Loyalty] section of xsPOSServer.ini:

IRI-33750

Installation

The POS crashed when the IRIS builds were mismatched.

IRI-33861

Devices

When the Verifone Device was not present in IRIS 4.1.728.500, the terminal crashed.

IRI-34027

IRI-34514

Print System

The following issues with the centering, highlighting and justifying of the receipt text.

When NCR OPOS printing is used and the Print.Frm is configured to print text that is centered with a nored attribute that is following a line of centered text with a red attribute, the second line appeared as red.

The second issue is for IRIS OPOS printing in general (includes EPSON and NCR printers) where if a line is right justified followed by a line that is centered, the centered line will print as being right justified. This latter error exists as far back as the 3.8.0.990 baseline.

PrtDev.ini setting UseEPSONEscapeCodes must be set to 1 (On) to allow for the red/nored fix to work with NCR OPOS printing.

IRI-34062

Devices

Post Adjust Tip on Genius device.

With this update, if PostAdjustTip is performed where the previous transaction was a successful SALE, then the new AdjustTip command is used on the Genius device.

IRI-34268

Installation

IRIS 4.1.806.700 upgrade issue with BOH and POS.

IRI-34331

Installation

IRIS 4.1.806.300 upgrade issue with POS1.

IRI-34400

Pay Types

The settings in the IrisAuthSrvr.ini ROUTER section are no longer case sensitive.

IRI-34415

Discount

Issue with the application of the Automatic Discount.

IRI-34526

Discounts

Family Bundle issues with macro commands.

POS Config Option

IRI-34544

Devices

HeartSIP 3.3.12 / IRIS 4.1.904.300 – GetLastResponse now notifies the main thread after getting a RESET Response.

IRI-34558

Installation

Register Upgrade issue - UpdateService is now launched appropriately.

IRI-34592

Installation

Added installation parameter to identify specific customer.

Example: /customer=wabr

IRI-34603

Inventory

Inventory Depletions - Updated stored procedure sp_InvDpl_DepleteForDateRange.sql to create the datetime parameter length.

IRI-34625

Payroll

Hours Summary report now reports minors correctly when their birthday is later this year.

IRI-34644

Inventory

Inventory Transaction Editor - IUT# configuration.

Configuration Settings

Add the following settings to the [ITESetup] section of Inventory.ini:

IRI-34649

Inventory

Inventory Transaction Editor - Count Entry should limit to Quantity column

Configuration Setting

Add the following setting to the [ITESetup] section of Inventory.ini.

IRI-34666

Kitchen

Adjusted modifier summarization to include the Child setting in the SummHow configuration flags of Kitchen.ini.

IRI-34667

Select Check

ConfigFileExporter.exe issues with Selcheck.ini.

IRI-34670

Log Files

Improved logging for POS function PayTips.

Configuration Setting

Add the following setting to the [CONFIG] section of Adoopt.ini.

IRI-34679

Print System

Touchless: The POS receipt did not match the emailed receipt.

IRI-34711

Devices

HeartSIP 3.3.12 / IRIS 4.1.904.300 – Added logging in IrisAuthSrvr.log to indicate when RetryVoids is turned OFF in IrisAuthSrvr.ini.

IRI-34721

Kitchen

When configured to sort grill tickets similar to Kitchen, the IRIS print system was detaching child items marked as modifiers where the Kitchen system was not factoring in the modifier flag when detaching these child items.

IRI-34730

Kitchen

Orders no longer appear in the kitchen when the order is checked out (before finalizing and tendering the order) online.

IRI-34735

Devices

SCA Reversal Response Not Recognized

On transaction cancellation, IrisAuthSrvr waited for LastTran request response and received "Reverse Last Trans Failure" and continued to wait for a response until the ReversalTimeout occurred.

IRI-34737

Reports

DSR 'UseNRTForGrossSales' - Gross calc issue when this value is 0.

Updated stored procedure sp_DatakeyValues_Custom to resolve this issue.

IRI-34910

Gift Cards

Pin Entry Requirement for Activate/Reload

PayType Config Options

Added the following PayType Config Options to prompt for a PIN (aka CID) for Gift Card Activate and Add Value.

PayType Config Option 5131 PT_CONFIG_REQUIRE_CID is no longer supported.

IRI-34938

Visual Dashboard

Destination Sales issue - Stored procedure sp_Dashboard_DestSales had debug print functions that prevented Destination Sales from being updated on the Visual Dashboard.

IRI-34098

Clock In/Out

Employee Engagement dialog time out

When POS Config Option 675 - Enable Employee Engagement on Clock Out is turned ON, when an employee clocks out, the application displays an Employee Engagement on Clock Out dialog.

With this update, the employee remains Clocked In if this dialog times out before the employee responds.

IRI-34140

Reports

Optionally exclude Delivery items from reports

With this update, Delivery order items can be optionally excluded from the following reports:

Additionally, the Daily Store Report (DSR) has been updated to reflect Delivery order items differently.

The following files have been updated with this enhancement:

The following files have been created with this enhancement:

Configuration settings

The following settings have been added to tbl_RptConfigValues in the IRIS database:

The default ConfigValue for each setting is 0. Set the ConfigValue to 1 to exclude Delivery items from the respective report.

Set the ConfigValue for the following settings to the applicable category ID.

IRI-34219

Parallel Order Interface (POI)

Print on Check In configuration settings

The POI is modified to follow the destination configuration settings in printing a receipt and/or grill chit upon customer check-in.

Configure the following POS Destination Config Settings in tblDestinationConfigSettings in the IRIS database. These settings are turned OFF by default.

IRI-34378

Devices

Verifone Point and Chase Paymentech Host Interface (CPHI)

IrisAuthSrvr.ini is updated to disable the original SETTLE and Report commands sent from IRIS to VeriFone Point during EOD, and send CUTOVER instead.

The following configuration settings have been implemented. Add these settings to the [SCADevice<n>] of IrisAuthSrvr.ini.

IRI-33040

Kitchen

XKM order events lost when kitchen server disconnected

When the kitchen server is disconnected, orders entered at the POS were not displayed in the kitchen when the server was reconnected.

In response to this issue, XKM data feed on POS has been enhanced to correctly recognize when the socket connection can no longer be established.

XKM will attempt to reestablish the connection before resending any pending order data.

IRI-33999

POS MFC Application

Register lockup with MFC issue

A store reported that the message "POS MFC Application has stopped working" was appearing and causing a terminal to lockup.

IRI-34141

Employee Charge

Employee Charge issue after upgrade

Employee Charge transactions were not accounted for on the Sales Detail Report or the House Accounts Details Summary.

This issue occurred on account PII data was replaced with blank spaces when flattened.

IRI-34200

Devices

HeartSIP: Image download for HPA 5.0 (Lane 3000 and 5000)

The _xsHeartSIP.txt file (referenced by the IrisAuthSrvr.ini setting VersionFileName) has been updated to support a Default section.

The Default section is used to define the location of the images to use if either a matching section is not found for the device, or to support situations where the store wants to load the same images onto a device regardless of device type.

IRI-34249

Inventory

Inventory Transactions Editor (ITE) issues with posting and filters

Reported instances where Physical Count transactions did not post. Additionally, the "All" transaction filter was not returning all items on the main screen.

This issue occurred on account the transaction mode was not set on AddMode.

IRI-34287

POS Performance

Item and Menu Cache excessive load times

POS load times are approximately 40 seconds faster with this update.

IRI-34291

Reports

Sales Report discrepancies

Sites have reported discrepancies between the values on the SDR and the Sales and Labor report.

Stored procedure was updated to resolve this issue.

IRI-34298

Devices

HeartSIP - Credit Card PayType 200 report issue

Reported instances where the Paytype is not populated correctly in tblOrderPay. The generic 200 Credit Card was reported instead of the specific type (201, 202, 203, 204).

This issue is resolved.

IRI-34299

Devices

HeartSIP - Invalid LRC causing POS and HeartSIP to get out-of-sync

An unexpected response returned from a command caused HeartSIP to parse the incorrect response to SALE transactions.

With this update, when an unexpected response is received, the buffer is flushed and POS and HeartSIP are reconnected to make sure they are in sync.

IRI-34304

Devices

VeriFone M400 and P400 Pairing issues

During the pairing process for both M400 and P400 devices, IRIS remained on a message box stating "Pairing is completing" and did not proceed beyond this message.

This issue is resolved.

IRI-34328

Order Entry

Drive-Thru orders with additional charges

Additional charges were applied to combo meal components entered at a Drive-Thru terminal after modifiers were added to each bundle item.

This issue is resolved.

IRI-34340

Reports

Sales Detail Report layout issue

The values from tbl_SalesDetail_Layout were no longer reflected on the SDR.

The following stored procedure was updated to resolve this issue: sp_SalesDetail

IRI-34350

Register Update

POS lockup during Register Update

Buttons on register were unresponsive after the "update pending" message was displayed.

Configuration setting

The following configuration setting was implemented. Add this setting to the [POS] section of Appini.ini.

IRI-34357

Inventory

Inventory Transactions Editor (ITE) error on Physical Count

An error was generated when selecting Variance for a Physical Count for the Case measurement.

IRI-34367

Devices

Open Refund issue

Attempting to perform an Open Refund using an VeriFone E285 caused an Invalid Field error.

Configuration setting

In response to this issue, the following setting has been implemented. Add this setting to the [SCADevice] section of the IrisAuthSrvr.ini file.

IRI-34377

Devices

VeriFone and POS pairing

It would occasionally take up to 70 seconds to receive a payment prompt on the VeriFone E285 when pairing with the POS.

Pairing time is now reduced to approximately 7 seconds.

IRI-34403

Xenial Adapter

Conditional Transformation of Order-Level Discounts

With this update, Xenial Adapter rolls item level discounts up to order level. Dataserver does not include discounts in the JSON orders that are sent back to the cloud.

Resolved an issue where the application tried to add an empty discount list and mishandled the error.

Resolved an issue where orders without discounts were rejected.

IRI-34408

Archiver

Valued Partner - Select Check screen lockup issue

When attempting to access orders from a Valued Partner, the Select Check screen would lock up.

Configuration setting

In response to this issue, the following setting has been implemented. Add this setting to the [PARAMETERS] section of DataServ.ini.

IRI-34414

HeartPOS Integration

Banner and logo images not displayed

The images sent by the HeartPOS Utility were not displayed.

To resolve this issue, the ImageName parameters are now set on the Lane devices.

IRI-34433

File Monitor

Site polling issue with DST

Sales could not be polled after the DST time change until File Monitor was restarted.

File Monitor has been updated to use UTC internally so calculations on the DateTime are handled properly.

IRI-34434

Site Status

Xenial Site Status issue with Daylight Savings Time (DST)

Xenial stopped updating the SIte Status after the DST time change making all units look offline.

This issue is resolved.

IRI-34441

Kitchen

KitchenBumpEvents.exe with IRIS printed multiple receipts

KitchernBumpEvents was printing item-level bumps instead of order-level bumps.

Configuration setting

The following KitchenBumpEvents.ini setting was implemented to resolve this issue.

IRI-34466

Employee Breaks

'Break Enforcement' Manager Override issue from POS Functions

When POS Config Setting 859 - Force Manager Manager Approval is OFF, the POS was not prompting for manager approval to Break In/Out.

IRI-34474

Reports

Sales & Labor by Time Report included Delivery Charges

With this update, the Sales & Labor By Time Report excludes Delivery Charge items (120001-120003).

The following stored procedures were updated in response to this issue:

Configuration setting

The following setting was implemented for RSA_Sales & Labor By Time. Set the setting value to the category ID to exclude from the report totals.

IRI-34483

Devices

VeriFone Point: SCA reversal response not recognized

On transaction cancellation, IrisAuthSrvr waits for a LastTran request response. It received "Reverse Last Trans Failure" and continued to wait for a response until a ReversalTimeout occurred (Default 70 seconds). POS was unresponsive during this time.

To resolve this issue, the POS is updated to not wait the full Reversal Timeout period.

IRI-34493

Devices

HPA 5.0.1: Update Ethernet Communication Code in HeartSIP.dll

The message "Processing End of Day on payment device" appeared when the POS was started.

In response to this issue, the Ethernet Communication was updated for HeartSIP.

IRI-34500

Discounts

Split Modify issue with multiple QTY Parent and Child

When applying a discount to a parent item with a quantity greater than 1, its child items were removed from the order.

IRI-34509

Print System

Order items not printed on NGK delivery receipts (Dest 32 and 64)

Print on Bump issue with order destinations 32 and 64. Order item names were not printed.

With this updated, if the PrinterDesc value is blank, the MonitorDesc value is printed. If that value is blank, the ItemDesc value is printed.

IRI-34512

Devices

HeartSIP: Unable to Post Adjust Tip

An error was returned when attempting to post adjust a tip on a credit card transactions.

Upgrading to IRIS 4.1.904.300 or later resolved this issue.

IRI-34551

Xenial Adapter

Touchless: Business date rollover issue

Orders from a previous business date tendered with QR pay showed as Paid with the old business date.

Business date rollover is now only disabled for cases where the pickup_date_time is used for the businessdate on the order instead of the current IRIS businessdate.