6.x | Encounter POS

6.45.1 | Encounter POS

Implementation Date: December 29, 2022

Improvements

POST-18827	Poland fiscal printers include the footer on order receipts.
POST-20072	Expo printers print the receipt with the same sort order as the Kitchen screens.
POST-20370, POST-20374	For EMEA sites, printed tickets for expeditor and grill have a more enhanced and clear layout
POST-21073	In order to streamline reference IDs, the encounter_delivery_reference_id is now labeled as the external_order_id in Xenial Order Object messages sent to Xenial Pipeline.
POST-21635	Expanded BOGO discount logic to allow for Buy One, Get One for a Percentage Discount scenarios.
POST-22078	When Account for Item grouping by PLU Routing Codes is configured without the Group PLU by Route Codes edit, grill tickets print without the X of Y indicator, as expected.
POST-22126	A new receipt layout is available for enhanced expo ticket.
POST-22159	Improved DMB ORS and kiosk communication.
POST-22218	For Malta locations, quantity and price display prior to the destination selection.
POST-22294	Custom layout item labels print the destination abbreviation.
POST-22317	Grill tickets print center-aligned.

6.44.3 | Encounter POS

Implementation Date: December 01, 2022

Improvements

POST-20490 POST-22195	Improved Encounter POS stability.
POST-20523	Improved panel swap efficiency.
POST-22103	Mobile orders print from the review screen as expected.

Older Releases

6.45.0 | Encounter POS

Implementation Date: November 21, 2022

Improvements

POST-17628	Support for external loyalty rewards.
POST-19305	Encounter Tablet and Counter terminals handle smart condiments in the same manner.
POST-19536, POST-19545, POST-19549, POST-19686, POST-19722, POST-19732, POST-19744, POST-19886, POST-19894, POST-19925, POST-20016, POST-20033, POST-20892, POST-20894	Components added to Encounter POS and MGRNG to support upcoming integration with Xenial Mobile Manager via Pipeline Communicator.
POST-20102, POST-20108	For EMEA sticky printers, reciept type added for drinks and desserts.
POST-20118, POST-20152, POST-20701, POST-20707, POST-20714, POST-20720	Created foundation for future template and icon support for US and EMEA sticky printers.
POST-20164	MGRNG selected KS Font Colors respected.
POST-20490	Encounter POS respects up-size and down-size of meals.
POST-20523	Memory improvement for panel swap feature.
POST-20722	All PLU Numbers appear on historical days POS Action Log.
POST-20938, POST-20947, POST-20963	Support for additional Sticky Printer device.
POST-20951, POST-21087, POST-21089, POST-21091	Sticky Printer formatting improvements.
POST-21192, POST-21797	Mobile and Delivery orders are routed to Sticky Printers as expected
POST-21198	Mobile order item discounts are applied as expected.
POST-21271, POST-21276, POST-21281, POST-21286, POST-21291, POST-21296, POST-21301, POST-21306, POST-21311, POST-21316, POST-21321, POST-21326, POST-21331, POST-21336, POST-21341, POST-21346, POST-21351, POST-21356, POST-21361, POST-21366	Support for Auto Detect Printer Model that detects the printer model and the number of supported columns to adjust custom receipt formatting for all available ticket types.
POST-21528	Internal checks for ticket type: Grouped Kitchen Items.
POST-21539	Terminals update as expected when Global POS Options are set to "Log On/Off/Deactivate, Log On Only, or Log Off or Deactivate.
POST-21615	Future catering orders do not affect the ability to log off and clock out.
POST-21806	Round-up for donation applied as expected.

6.44.2 | Encounter POS

Implementation Date: September 12, 2022

Improvements

POST-21202	For sites that use pricing based on Product Channel, sides and drinks contained within a value meal are billed as part of the value meal.
POST-20903	Encounter POS stability enhancement.

6.44.1 | Encounter POS

Implementation Date: August 02, 2022

Improvements

POST-20585	Improved Kiosk customer Loyalty process for pay at counter orders.
POST-20789	Stability improvement for Sticky printer Expo tickets.
POST-20873	Encounter POS processes gift card redemption as expected.

6.44.0 | Encounter POS

Implementation Date: June 21, 2022

Improvements

POST-16629	The order total is calculated and remains displayed on the screen after selecting the Delivery option.
POST-17124, POST-17128, POST-17135, POST-18689, POST-18691, POST-20586	Support US Sticky Printer Templates that allow order and item label customization.
POST-17584	For Italian users, created driver version for Minder.
POST-17628	Improved external Loyalty communications.
POST-17770	Encounter POS verifies the compatibility of order discounts and loyalty rewards.
POST-18178, POST-18182	Provided the ability to configure site-specific popups to remind users of important order-taking tasks.
POST-18194	For Italian users, tickets and labels respect custom header configurations.
POST-18337, POST-20039	Mobile and Delivery orders are routed to Sticky Printers and printer log improvements.
POST-18619	Improved payment processing communication.
POST-18756	Provided ability to print a test page for receipt printers in order to validate the printer configurations such as the font, text type, barcode, QR code, and the brand-specific logo.
POST-18768	Encounter POS accepts Loyalty Coupons that are scanned or typed manually.
POST-18797	Additional configurations provide the ability for Pay at Counter orders to print item labels as soon as the order is sent to the kitchen.
POST-18857, POST-18999	Sicom Driver Configuration Edit added to MGRNG menus to configure Epayment Sicom Driver
POST-19523, POST-19668	Provided ability to increase font size on receipts so that modifiers are more visible.
POST-18969	Additional driver options available for credit and gift epayments.
POST-18978	Encounter POS displays an order in progress indicator during a gift card balance lookup. An order in progress indicates to the cashier that they need to either add items to the order, or tender the order as a $0 total, after completing the balance inquiry.
POST-18986	MGRNG Terminal POS Options limits the terminal number range to 0-59.
POST-19066, POST-20278, POST-19840	Additional MGRNG Global POS Option configurations for KS to display third-party vendor name.
POST-19149	Improved Kiosk messaging stability.
POST-19168	Improved KS edits for sites with more than 5 devices.
POST-19316	Improved Loyalty and Pipeline communication messages.
POST-19422	For sites in Switzerland, order numbers appear on item tickets, as expected.
POST-19436	Improved error messaging for biometric fingerprint enrollment.
POST-19568	Amounts for subtotal drive-thru and subtotal delivery appear in their respective columns on ICR reports.
POST-19578	Terminal Paid Outs process as expected.
POST-19646	MGRNG Global POS Option available to Add Loyalty Items in Build Area.
POST-19661	Improved Encounter POS and Xenial Mobile Manager communication mapping.
POST-19689, POST-19774	Improved POS startup processes.
POST-19843	If a terminal is unable to write the insert status to the disk, a critical message displays with information to contact Xenial support.
POST-19877, POST-20096	Loyalty stability enhancements.
POST-19934	For French and French(Canada) translations, the MGRNG Revenue Report Configuration loads as expected.
POST-19976	Improved data population for MGRNG Production Control edit.
POST-19978	Improved Insert Log On/Off process.
POST-20033	Improved employee data communications from RTI.
POST-20048, POST-20050, POST-20054, POST-20086	A POS Reporting option is available to include over ring reasons in POS Action Log and Transaction Journal
POST-20074	Completed Pay at Counter Kiosk orders are cleared from the order list, as expected.
POST-20091, POST-20165	Order processing stability enhancements.
POST-20129, POST-20277	Improved invoice creation, processing, and reporting.
POST-20131	Manager Card swipes are respected when biometrics is enabled.
POST-20135	Pricing updates display the currency radix point for the region.
POST-20142	Improved gift card scan communication between Encounter POS and Verifone.
POST-20164	KS font colors configured through MGRNG Edit Products display as expected.
POST-20299	Improved customer_name field validation.
POST-20530	Stabilized communication for Loyalty processing.
POST-20693	For Italian Fiscal Printer sites, improved customer-facing messaging.

6.43.0 | Encounter POS

Implementation Date: March 17, 2022

Improvements

POST-12285	EPay enhancement. Wireless PIN pads are able accept simultaneous payments across multiple devices.
POST-13765	Improved MGRNG messaging and handling for copy/paste values. A warning message appears if a copy/paste value exceeds the accepted character limit, and MGRNG crops the copy/paste value to the accepted character length.
POST-14803	Improved MGRNG OCU Sync process.
POST-15387	For Italian Fiscal sites, Encounter now supports invoice cancelation. When an invoice is canceled, a standard receipt is printed and the invoice number is then used for the next valid transaction.
POST-15420, POST-15421, POST-15422, POST-15425, POST-15926, POST-16228, POST-16370, POST-16623, POST-16650, POST-16705, POST-18449, KS-1480, KS-1509, KS-1513, KS-1517	Encounter POS supports Food Locker QR codes throughout the entire order process including printing revised QR Code on Expo Receipts when bumping an order so that a crew member is able scan the QR code at a Food Locker
POST-16552	Improved Encounter POS smart condiment selection.
POST-16556	Improved Encounter POS connection communication with Omni-Channel Ordering Platform.
POST-16851, POST-16852, POST-16901	Enhanced MGRNG Global POS Options to include the ability to display loyalty currency balance (instead of points) on receipts and messages.
POST-17040	Improved Encounter POS disk space handling.
POST-17122	Quantities for sides calculating as expected.
POST-17407	Improved the MGRNG Global POS Options for Print Grill Tickets After Tender.
POST-17601	Auto payroll close respects underlying data configurations.
POST-18008	Enhanced Encounter POS stability for customer-canceled credit transactions.
POST-18108	Encounter POS processes mobile orders with a status of delayed pickup, as expected.
POST-18240	Improved mobile order error messaging communication to include, Terminal Update in Progress.
POST-18252	MGRNG Network Node Scan accepts multiple host names.
POST-18338	For fiscal printer sites, improved overring communication between Encounter POS and Kiosk.
POST-18373	For Italian and Swiss locations, the legacy Order Ready Screen (ORS) displays paid kiosk orders, as expected.
POST-18415	Improved text wrapping support for brand-specific sticky printer.
POST-18532	Encounter POS processes phone number lookup for Loyalty, as expected.
POST-18586	Improved Loyalty stability.
POST-18674	Improved payment request stability.
POST-18735	For sites with Print Grill Tickets configured to After Tender, the PrintOnBump activated from the drive-thru terminal, prints as expected. For sites with fiscal printers, PrintOnBump configurations are respected.
KS-1511	Improved messaging with DMB ORS.
KS-1524	Kitchen screens respect destination and origination configurations.

6.43.2 | Encounter POS

Implementation Date: May 06, 2022

Improvements

POST-19730	Kiosk orders clear queue when opened on another terminal.
POST-19731	Remote terminals are able to access the order queue.

6.43.1 | Encounter POS

Implementation Date: April 28, 2022

Improvements

POST-15387	Encounter POS supports the cancelation of an invoice so that the order closes with a standard receipt and invoice number is used for the next issued invoice.
POST-18052	Improved TLOG reporting.
POST-18318	Scanned gift cards are automatically applied to orders without additional cashier interaction with Encounter,
POST-18683	For clients in Switzerland, grouped expeditor tickets print QR codes.
POST-18974	Improved stability for mobile delivery orders.
POST-19012	For Italian users, overrings process as expected.
POST-19029	Enhanced order processing stability.
POST-19053	Improved stability for Loyalty orders.
POST-19055	Refined overring error messaging for sites using fiscal printers.
POST-19060	Increased Encounter POS protections from possible duplicate transaction attempts.
POST-19104	The originating terminal is able to overring orders from drive-thru, mobile, or pay-at-counter.
POST-19195	The originating terminal is able to overring-by-number transactions from the kiosk with the pay-at-counter option.
POST-19199	For sites that use 24-hour time, enhanced stability for OverRing by Order Number messaging.
POST-19356, POST-19357	Enhanced stability for insert log off process.
POST-19439	Enabled enhanced logging for live sites.

6.43.0 | Encounter POS

Implementation Date: March 17, 2022

Improvements

POST-12285	EPay enhancement. Wireless PIN pads are able accept simultaneous payments across multiple devices.
POST-13765	Improved MGRNG messaging and handling for copy/paste values. A warning message appears if a copy/paste value exceeds the accepted character limit, and MGRNG crops the copy/paste value to the accepted character length.
POST-14803	Improved MGRNG OCU Sync process.
POST-15387	For Italian Fiscal sites, Encounter now supports invoice cancelation. When an invoice is canceled, a standard receipt is printed and the invoice number is then used for the next valid transaction.
POST-15420, POST-15421, POST-15422, POST-15425, POST-15926, POST-16228, POST-16370, POST-16623, POST-16650, POST-16705, POST-18449, KS-1480, KS-1509, KS-1513, KS-1517	Encounter POS supports Food Locker QR codes throughout the entire order process including printing revised QR Code on Expo Receipts when bumping an order so that a crew member is able scan the QR code at a Food Locker
POST-16552	Improved Encounter POS smart condiment selection.
POST-16556	Improved Encounter POS connection communication with Omni-Channel Ordering Platform.
POST-16851, POST-16852, POST-16901	Enhanced MGRNG Global POS Options to include the ability to display loyalty currency balance (instead of points) on receipts and messages.
POST-17040	Improved Encounter POS disk space handling.
POST-17122	Quantities for sides calculating as expected.
POST-17407	Improved the MGRNG Global POS Options for Print Grill Tickets After Tender.
POST-17601	Auto payroll close respects underlying data configurations.
POST-18008	Enhanced Encounter POS stability for customer-canceled credit transactions.
POST-18108	Encounter POS processes mobile orders with a status of delayed pickup, as expected.
POST-18240	Improved mobile order error messaging communication to include, Terminal Update in Progress.
POST-18252	MGRNG Network Node Scan accepts multiple host names.
POST-18338	For fiscal printer sites, improved overring communication between Encounter POS and Kiosk.
POST-18373	For Italian and Swiss locations, the legacy Order Ready Screen (ORS) displays paid kiosk orders, as expected.
POST-18415	Improved text wrapping support for brand-specific sticky printer.
POST-18532	Encounter POS processes phone number lookup for Loyalty, as expected.
POST-18586	Improved Loyalty stability.
POST-18674	Improved payment request stability.
POST-18735	For sites with Print Grill Tickets configured to After Tender, the PrintOnBump activated from the drive-thru terminal, prints as expected. For sites with fiscal printers, PrintOnBump configurations are respected.
KS-1511	Improved messaging with DMB ORS.
KS-1524	Kitchen screens respect destination and origination configurations.

6.42.0 | Encounter POS

Implementation Date: January 18, 2022

Improvements

POST-7925, POST-7926, POST-7927, POST-7959, POST-7960, POST-7969, POST-7971, POST-7972, POST-7973, POST-7981, POST-7983, POST-7984, POST-7985, POST-7992, POST-7995, POST-7996, POST-7997, POST-8000, POST-8001, POST-8003, POST-8004, POST-8006, POST-8007, POST-8008, POST-8010, POST-8011, POST-8027, POST-8030, POST-8031, POST-8035, POST-8050, POST-8051, POST-8121, POST-9293

Encounter POS integration with Xenial Back of House Reporting Products utilizing Xenial Order Object framework. Integrations include, but are not limited to: customer, contributor, employee, discount, destination, fee, ingredients, item, loyalty, order, payments, site, reporting, tax, terminal, and time information and source data.

6.41.5 | Encounter POS

Implementation Date: December 23, 2021

Improvements

POST-17911	Paid kiosk orders are served, as expected.
POST-17942	Enhanced Encounter POS communication stability with the sticky printer.

6.41.4 | Encounter POS

Implementation Date: December 06, 2021

Improvements

POST-17731

Pay at counter improvement. Queue now updates properly in the manager terminal.

6.40.6 | Encounter POS

Implementation Date: November 18, 2021

Improvements

POST-16705

Improved Encounter POS Loyalty QR code processing stability.

6.41.3 | Encounter POS

Implementation Date: November 18, 2021

Improvements

POST-16848	Enhanced POS stability for transactions requiring manager approval.
POST-17121	Encounter POS respects the PLU to Use for Item Discount configuration, for all loyalty providers.
POST-17184	Gift Card functions, such as balance, redeem, or issue, display as expected.
POST-17372	Improved the MGRNG Global POS Options for Print Grill Tickets.

6.41.2 | Encounter POS

Implementation Date: October 19, 2021

Improvements

POST-16839	Encounter POS is able to print X of Y on grill tickets for mobile and kiosk orders. Tickets are printed immediately after the order is placed.
POST-16966	For Italian fiscal reporting sites, order-level discounts are printed in the expected order.
POST-16969	For Italian fiscal reporting sites, upcharge amounts are included in the order total, as expected.
POST-17066	For Italian fiscal reporting sites, ZReports print as expected.

6.40.5 | Encounter POS

Implementation Date: October 18, 2021

Improvements

POST-17044

Encounter POS respects the entry of a new Loyalty Code if the previous code was not accepted.

6.41.1 | Encounter POS

Implementation Date: October 06, 2021

Improvements

POST-12853	Updated the MGRNG Dynamic Price Rule edit to only display available PLUs in the Alternative Price Group list.
POST-13464	Provided additional configuration in MGRNG Edit Optional Features to allow Quebec clients to log SRM.
POST-15871, POST-16339	Improved ePay device status communication and Encounter POS instructional messaging. This messaging is especially helpful in instances where the payment card is not immediately removed from the device, as expected.
POST-16177, POST-16185	MGRNG Global POS Options provide grill ticket configuration so that X of Y is available upon subtotal.
POST-16305	Updated the MGRNG Dynamic Price Rule edit to only display channels within the origination selection. For example, the Mobile origination selection only displays Mobile channels.
POST-16546	Improved data logging for catering orders.

6.40.4 | Encounter POS

Implementation Date: September 28, 2021

Improvements

POST-14317	Added ePay support for Finland users.
POST-15871, POST-16339	Improved ePay device status communication and Encounter POS instructional messaging. This messaging is especially helpful in instances where the payment card is not immediately removed from the device, as expected.
POST-16168	Improved communication with Omni-Channel services.
POST-16221	Encounter Tablet accepts Alt Tender payments.
POST-16256	Enhancements to System Logs and Support tools
POST-16277	Cents Off credit transactions respects item totals.
POST-16325	Enhancements to Encounter POS stability.
POST-16496	Enhanced stability relating to pending orders on the Order Review Screen.
POST-16497	Enhanced stability of kiosk order updates.
POST-16546	Improved data logging for catering orders.

6.41.0 | Encounter POS

Implementation Date: August 26, 2021

Improvements

POST-11994	Added Kitchen Screen configurations that provide the ability to consolidate condiments at bottom of the kitchen screen.
POST-12008, POST-14565, POST-14445	Added aggregate list support and provided list report for PLUs.
POST-12513, POST-14987, POST-15011	Improved front counter timing and detail report.
POST-12990, POST-13248	Added support for Buy-One, Get-One (BOGO) functionality.
POST-13732	Added Product Analysis By Channel report.
POST-13789	Updates to Polish translations.
POST-14317	Added support for third-party epayment processing for Finland fiscal printer users.
POST-14526	Improved order destination reporting.
POST-14833	Improved overring and long-name support for Poland fiscal printer users.
POST-15265	Improved Menu Maintenance menu additions for Italian Fiscal printer users.
POST-15378	Improved messaging for wireless PIN pad association.
KS-1393	Optimized Kitchen Screen support for HTML, for Italian locations.
KS-1429	Improved Kitchen Screen communication to remote screens.
POST-12553, POST-12577, POST-12583, POST-14936, POST-14967, POST-15017, POST-14975	Improved the ability to maintain amount-based and quantity-based restrictions on a discount-by-discount basis with additional configurations in the Edit Discount and Edit Value Meal MGRNG menu options. These configurations are applied at a PLU level, and allow Encounter POS to respect the order subtotal and item quantity when discounts or value meals are ordered. Also provided these additional data points for reporting purposes.
POST-12595, POST-15023	Sites in Value Added Tax regions are able to use the amount-based and quantity-based restriction functionality that the additional configurations in the Edit Discount and Edit Value Meal MGRNG menu options provides. These configurations allow Encounter POS to respect the configured limits.
POST-14930	Kiosk orders respect amount-based and quantity-based restriction functionality that the additional configurations in the Edit Discount and Edit Value Meal MGRNG menu options provides.
POST-14108, POST-14114, POST-14121	Provided the ability to configure and manage alternative price listings for menu substitutions sold at the site or through other channels.
POST-14955	Provided the ability for Encounter POS to validate coupon allowances or restrictions, i.e. if a coupon is eligible to combine with other coupons or discounts.
POST-12589	Provided the ability to bypass amount-based and quantity-based restrictions for mobile orders.
POST-14597	Encounter POS respects upcharges on mobile orders, as expected.
POST-14776	For Fiscal Reporting sites, orders printed to a sticky printer are routed as expected.
POST-14946	Improved messaging for MGRNG reports that offer PLU filtering.
POST-15030, POST-15186	For Italian Fiscal Reporting sites, additional data metrics added to reporting detail, to provide more insight to destination and department information.
POST-15164, POST-15433	Improved messaging prompts when a printer is offline, is out of paper, or is in another non-functioning state. Improved the holding queue for the sticky printers to allow asynchronous printing if another printer is in a non-functioning state.
POST-15590	MGRNG now provides a notification if a PLU is a member of a substitution list so that the other necessary changes are made for that PLU.
POST-15671	Front counter terminals are able to recall Paid on Kiosk orders, as expected.
POST-15271	MGRNG provides PLUs and Lists from the alternative pricing group on the Dynamic Price Rule screen to eliminate screen switching.
POST-15584	Streamlined messaging for unpaid catering orders.
POST-15622	Refined PLU edits so that the PLU type Product is only accessible on Edit Substitution Lists.
POST-15532	Improved the epayment yes/no confirmation message.

6.40.3 | Encounter POS

Implementation Date: August 05, 2021

Improvements

POST-14777, POST-15329	Improved Loyalty communication.
POST-14750	Enhanced Encounter POS stability.
POST-15047	Updated wireless PIN pad handling.
POST-15181	Improved transaction communication for UK locations.
POST-15472, POST-15474, POST-15524	Improved transaction payment reporting in MGRNG.

6.40.2 | Encounter POS

Implementation Date: July 15, 2021

Improvements

POST-15308

Improved Gift Certificate processing for GC Issue, Reload, Balance, and Redeem.

6.40.1 | Encounter POS

Implementation Date: June 30, 2021

Improvements

POST-15048

The Daily Close prompts End of Day reports, as expected.

6.40.0 | Encounter POS

Implementation Date: June 23, 2021

New Features

POST-6434	Allowed for VAT rates to be proportionally distributed to items within a value meal to meet Italy fiscal requirements.
POST-6615, POST-6616	Added proportionally distributed value meal VAT information to receipts.
POST-10348, POST-10494	Added change rounding for Italian Fiscal transactions in cash.
POST-10349, POST-10456, POST-10470, POST-10471	Buono Pasto payment vouchers can now be tracked individually within an order.
POST-10659	Removed the "Enable Distributed VAT Logging" option from the Sales → Maintenance → Edit VAT Data MGRNG submenu.
POST-6617, POST-12565, POST-14205	Added product-distributed VAT rate information to the tlog_sale_products line of the pollfile.
POST-11272	Added credit entry method to ePayment software logs.
POST-11515	The Encounter POS now verifies the firmware version of the Italian Fiscal Printer on start up in order to send the appropriate XML formatting.
POST-11866	Added QR Code receipt printing for Voice of Guest (VOG) survey codes.
POST-12250, POST-12294, POST-12310	Added the ability to display PayPal QR Codes on the Customer-Facing Display, OCU, Digital Menu Board, or receipt printer.
POST-12251, POST-12334, POST-12316, POST-12346, POST-12654	The Encounter POS can now accept, send, confirm, or reject PayPal payments scanned in via a QR Code.
POST-12685, POST-12691, POST-12712, POST-12721, POST-12724, POST-12736, POST-12751, POST-12754, POST-12804	Products and Value Meals added in the Encounter POS Database can now have a Fiscal Department assigned to them for each VAT rate. This allows the item to be counted as either a "Good" or "Service." These assigned Fiscal Departments also appear in the pollfile.
POST-12762, POST-12840	Customers using PayPal on the Encounter POS transactions can cancel these transactions.
POST-12810, POST-12834	Allowed PayPal QR codes to display on the tablet for scanning.
POST-12914	The PayPal/Venmo logo prints next to the QR code on the receipt for certification purposes.
POST-13559	Allowed for split tender orders to have cash applied during the first part of the payment.
POST-13513, POST-13538	Allowed for VAT rates to be proportionally distributed to items within a value meal for kiosk/mobile orders.
POST-13504	Added the "Distribute VAT Proportionally in Value Meals" and "Distribute VAT Proportionally in Kiosk/Mobile API" options to the Sales → Maintenance → Edit VAT Data MGRNG submenu.
POST-13568, POST-13582	The Encounter POS now warns if the remaining change in an order paid for with a split tender will require coins that are not supported in Italy.
POST-13606	The Encounter POS now reads MGRNG PayPal configurations on startup.
POST-13624, POST-13630	The PayPal/Venmo QR Code will disappear from customer facing displays after being scanned.
POST-13674	Added Xenial Payment Router configuration settings for PayPal integration.
POST-13284	Added the option "Polling interval for transaction status" in the PayPal configuration menu.
POST-13355	Added remote support for HTML Kitchen Screens in System → Tools → Remote View.
POST-13614	HTML Kitchen Screens can now be sent alerts during troubleshooting.
POST-14206	VAT rates for Order Level Discounts can now be tracked individually.

Improvements

POST-13076	The Encounter POS now correctly assigns Mobile Order data to its assigned Fiscal Department.
POST-13114, POST-13120	The Encounter POS will only allow rounding for Italian Fiscal transactions paid solely in cash, instead of allowing for rounding with split tenders.
POST-13378	The Encounter POS now correctly interprets 100% discounts applied to two of the same value meals.
POST-13494	The Verifone SAF Transaction report can now be retrieved in the back of house MGRNG software.
POST-13828	Verifone gift card voids now process correctly.
POST-14041	Mobile Orders now display rounded totals correctly during order preview.
POST-14073	"Print on Bump" option will now print a ticket once the order has been served from its designated kitchen screen.
POST-14560	The Encounter POS now correctly routes loyalty tranactions to the kitchen screens.
POST-14875	The Encounter POS now correctly deactivates inserts that contain VAT transactions.

6.39.2 | Encounter POS

Implementation Date: May 27, 2021

Improvements

POST-12051	Improved interpretation of insert statuses during a remote terminal reset.
POST-13403	Improved database tracking of the PLU UID information within an order.
POST-13365	Encounter POS can successfully interpret a site's configured alias in its Restaurant Profile when starting POS.
POST-14149	Improved clearing of Credit Card Processing status message for completed transactions.
POST-14191	Added log rotation for insert logging.

6.39.1 | Encounter POS

Implementation Date: May 18, 2021

New Features

POST-13369, POST-13375	Allowed Restaurant Address and Site Alias to be stored in Restaurant Profile (reserved for future use).
POST-12340	The "Tender Report", which display transactions by the amount and tender type used, is now available in Encounter POS systems running OS2.

Improvements

POST-9990	Mobile Order inserts properly close during the Auto Daily Close in Finland/Italy sites.
POST-12488	Improved communication between PIN pads and Encounter POS when processing credit card transactions.
POST-13403	Further optimized reconciliation between POS keystrokes and database updates.
POST-13492	Mobile inserts now respect the Auto Daily Close setting "Deactivate without Logging on New Inserts."
POST-13730	Refined log off behavior to more gracefully account for unserved orders during the Auto Daily Close.
POST-13764	Encounter POS now correctly interprets loyalty receipt configurations for paper and point of sale popup messages.
POST-13773	Encounter POS now correctly interprets newly configured e285 PIN pads.
POST-13825	Further optimized Encounter POS network communications with the Verifone brand PIN pad.
POST-13982	Encounter POS now properly interprets "session finished" notifications from the Verifone brand PIN pad.
POST-14057	Enhanced stability of Encounter POS when processing an overring by order number for a loyalty transaction.

6.39.0 | Encounter POS

Implementation Date: April 29, 2021

New Features

POST-9028	US Loyalty supports account identification through the use of app-generated shortcodes.
POST-9029	Implemented the ability for US Loyalty to track qualifying purchases towards rewards.
POST-9030	US Loyalty can show account details, accrued points, and special offers on receipts.
POST-9032	Cashiers are able to view messages from the US Loyalty platform on the POS which detail the status of the customer's loyalty transaction.
POST-9033	Integrated qualifying mobile ordering purchases with US Loyalty.
POST-9034	Instituted the ability to apply accrued benefits of US Loyalty accounts to qualifying purchases.
POST-9065	If the order associated with a redeemed loyalty coupon is voided, then the coupon is credited back to the customer's loyalty account.
POST-9871	Added the ability to display US Loyalty program logos on the receipt.
POST-9976	US Loyalty customers can now apply loyalty-specific upsizing offers to their order.
POST-10675, POST-10678	The virtual receipt can display relevant US Loyalty account information.
POST-10883	Added the new feature "Override Current Loyalty". When enabled, the POS will no longer allow multiple loyalty accounts to be applied to an order. Instead, all loyalty rewards and the current account will be deleted from the order when a second loyalty account is applied.
POST-12075	Item and Value Meal discounts can now be injected for qualifying US Loyalty orders.
POST-12216	Encounter POS can differentiate between traditional Coupon Lookup attempts and Loyalty Lookup attempts using the same POS function, but with different responses depending upon the type of code applied.
POST-12499	Added the ability to print regular or simplified fiscal receipts for Poland fiscal printing.
POST-12772	Updated the US Loyalty API response to "redeem quantity" of validated rewards.

Improvements

POST-10404	Enhanced logging for insert close during the automatic daily close.
POST-12567	Aligned PLU long name discrepancies between network and fiscal printers.
POST-12541	The Back of House MGRNG Global Options menu provides the option to enable a new marketplace facilitator code.
POST-11090	Taxes collected by a marketplace facilitator are reported under a separate, Externally Collected Tax, PLU.
POST-12801, POST-12942	Terminated accounts accept an inactive status.
POST-13012	Insert validations are performed as expected.
POST-12955	Improved communication process for mobile ordering.
POST-12020	The Back of House MGRNG Edit Active Employee screen displays the accurate date format for the Birthday and Hire Date fields warning messages.
POST-12126	Encounter POS now respects the qualifier quantity on the grill tickets when "Print Individual Tickets on Multiple Quantity" is enabled.

6.38.0 | Encounter POS

Implementation Date: March 24, 2021

New Features

POST-10732, POST-10739, POST-12225	Added configuration option for Caribbean Loyalty to limit the number of scanned QR codes to one per order (one use coupon). If a second QR code is scanned, then the first code will be removed from the order and the second code will be applied automatically. If this option is not selected, then all valid scanned rewards will be applied.
POST-10880	Limited the alternate kitchen screen text option for products to 15 characters, the maximum amount that can be displayed by the screen.
POST-12037	Increased available routing paths for receipt printing and screens from 20 to 45.
POST-12455, POST-12464, POST-12466, POST-12468, POST-12520	Improved Omni and Encounter POS communication by adding additional AMQP connection parameters, enhancing AMQP connection stability and connection status logging.

Improvements

POST-10360	Encounter POS now correctly prints grouped grill tickets in fiscal printing countries.
POST-11355	Added the "DMB Name" field to the Value Meal Report.
POST-11886	The Encounter POS database now correctly interprets routing paths greater than 20.
POST-12104	Encounter POS's MGRNG database now allows adjusting the Code and Inventory Item dropdowns after cloning an item.
POST-12219	Streamlined the enhanced logging implemented in select Italy sites.
POST-12383	Encounter POS now correctly handles delayed injected orders in Caribbean sites so that orders can be recalled and confirmed by the cashier when a customer arrives greater than five minutes before scheduled pickup time.
POST-12462	Improve handling of employee record sent by RTIc when the backslash special character "\" was incorrectly included in an employee name field.
POST-12576	Encounter POS now properly interprets wiGroup loyalty responses for multiple discounts.

6.37.0 | Encounter POS

Implementation Date: March 15, 2021

Improvements

KS-1383	Improved tracking for front counter timing.
POST-9068	Improved payment window flow for Encounter POS.
POST-9070, POST-9345, POST-9401, POST-9544, POST-11871	Allowed Verifone wireless payment devices to be paired with the Encounter Tablet POS and to process payments.
POST-9071	Improved the Order Review screen to allow drive-thru cashiers to better distinguish between paid and unpaid orders.
POST-10501	Added manager function tracking for Verifone device pairing.
POST-10601	Integrated the "DMB Name" field into the MGRNG edit for products and value meals.
POST-11251	Encounter POS now respects receipt printer behavior on log off.
POST-11297	Improved interpretation of the "Employee Type" value when employee records are added to the database.
POST-11355	Added the "DMB Name" field to the Value Meal Report.
POST-11458	Enhanced stability of Encounter POS when processing delivery orders.
POST-11671	Adjusted suggestive selling behavior to respect priorities when multiple rules are configured.
POST-11683	Suggestive selling behavior now accounts for desserts that are already added to an order.
POST-11882	Improved processing of the "Employee Type" value when employees are clocked in on the Encounter POS.
POST-11899	Encounter POS now respects the "Paid Breaks Until" setting.
POST-11919	Smoothed queuing of credit transactions in the Encounter Tablet POS.
POST-11943	Encounter POS now correctly updates the total when a mobile order is confirmed in drive-thru.
POST-12066	Improved logging of injected kiosk orders.

6.36.5 | Encounter POS

Implementation Date: March 4, 2021

Improvements

POST-12155, POST-12226	Enhanced POS to more gracefully interpret Manager Card number sequence variations.
POST-12169	Enhanced stability of Encounter POS when processing an injected loyalty transaction.
POST-12202	Enhanced stability of Encounter POS when confirming a mobile order in Drive-Thru.

6.36.4 | Encounter POS

Implementation Date: February 28, 2021

Improvements

POST-10965	Coin changer communicates with Encounter POS to discharge customer coins.
POST-10971	Enhanced logging for insert log on/off.
POST-11017	Manager keylock is able to restrict Value Meal availability.
POST-11129	Enhanced stability of Encounter POS when interacting with the popup keyboard.
POST-11212	Employee clock in/out slips print "Worked to Date" hours.
POST-11208	For users in Columbia, menu translations that contain special characters load as expected.
POST-11299	Enhanced stability of Encounter POS process and finalization of mobile orders.
POST-11305	Improved Xenial Pipeline communicator process.
POST-11343	Improved processing of manual gift card transactions.
POST-11462	Orders display on the Digital Menu Board Order Ready Screen (ORS) as expected.
POST-11445	For Colombia fiscal printer users, enhanced stability for Encounter POS to recognize special characters.
POST-11952	Enhanced stability for Encounter POS when using the Lottery Scan feature.
POST-8916	For mobile orders, communication automatically reconnects if initial connection is lost.
POST-9572	Improved Encounter POS messaging with Omni-Channel services.
KS-1366	Improved kitchen screen bump-server functionality.
POST-11568, POST-11401, POST-10856, POST-11753	Enhanced stability of mobile order updates, review processing, and finalizing.

6.36.3 | Encounter POS

Implementation Date: January 22, 2021

Improvements

POST-6533	Back of House MGRNG provides the ability to customize print frequency of the survey receipt option.
POST-11019	Improved order item consolidation for Kitchen Screens.
POST-10718	Back of House MGRNG displays POS terminal options page, as expected.
POST-10914	For Poland Fiscal Printer users, improved idle time communication with Encounter POS.
POST-10969	Back of House MGRNG provides the ability to enable/disable the Processing Payment message on the terminal.
POST-11103	Ensured authorization required for: credit and gift card sales, as well as credit and gift card refunds.
POST-10155	Kiosk processes currency rounding, as expected.
POST-11018	The Back of House MGRNG Value Meals Edit label for Coupon Validator Required? is now Manager Approval Required?

6.36.2 | Encounter POS

Implementation Date: January 11, 2021

Improvements

POST-9551	To provide the ability to properly report externally collected taxes, taxes collected by the marketplace facilitator are excluded from the subtotal, total, origination sales, and mobile tender.
POST-9553	Delivery Partner information is available on the Transaction Journal report.
POST-10282	A Daily Close performed after midnight respects labor end day/time.
POST-10533	Encounter POS applies the same pricing rules to orders placed at the Terminal or Kiosk.
POST-10712	Pay at counter mobile orders update as expected, when items are added or removed from an order before tender.
POST-10749	The back of house MGRNG Global POS Options default option for Issue simplified invoice... is now Use Default Currency.
POST-10752	For Poland Fiscal Printer users, the non-fiscal survey receipt prints as expected.
POST-10754	Encounter POS respects the Order Number configuration set in Edit Global POS Options.
POST-10756	For Poland Fiscal Printer users, employee information appears on fiscal and non-fiscal receipts in the following manner: Fiscal Receipts: the employee number appears, the employee name does not. Non-Fiscal Receipts: the employee name and number does not appear.
POST-10769	For Italian Fiscal Printer users, discounts appear as expected on receipts.
POST-10804	Orders containing Loyalty Coupons route to Kitchen Screens as expected.
POST-10817	Enhanced Encounter POS stability for insert log on/log off.
POST-10819	For Poland Fiscal Printer users, waste confirmations print as expected.
POST-10846	Drive-Thru is able to use Order Plus/Minus to scroll through pay at counter mobile orders.
POST-10853	The Tablet is able to process orders that use smart condiments.
POST-10921	The Small Cart Fee is tracked on reporting as expected.
POST-10943	Reports display variable-priced non-food items, including: toys, donations, fees, and surcharges.
KS-1348	Improved Order communication from Encounter POS to Kitchen Screens.

6.35.4 | Encounter POS

Implementation Date: January 12, 2021

Improvements

POST-10282	A Daily Close performed after midnight respects labor end day/time.
POST-10533	Encounter POS applies the same pricing rules to orders placed at the Terminal or Kiosk.
POST-10817	Enhanced Encounter POS stability for insert log on/log off.
POST-10853	The Tablet is able to process orders that use smart condiments.
POST-10921	The Small Cart Fee is tracked on reporting as expected.
POST-10943	Reports display variable-priced non-food items, including: toys, donations, fees, and surcharges.
KS-1348	Improved Order communication from Encounter POS to Kitchen Screens.

6.36.1 | Encounter POS

Implementation Date: December 21, 2020

New Features

POST-5739, POST-5740, POST-5778, POST-5779

For Poland Fiscal Printer users, the 'ISSUE INVOICE' button is available on the terminal. This feature allows the cashier to enter the NIP, Company, and/or Address to the receipt. A simplified invoice is also available. Configurations are available from the Back of House MGRNG Global POS Options menu.

Improvements

POST-5824, POST-9961, POST-10322	For Poland Fiscal users, the Back of House MGRNG Global POS Options and Edit Currency Types now validate currency usage before opting to disable/enable the Currency Type. Transaction data is saved for reporting purposes and the Online Printer is integrated.
POST-10688	Enhanced Encounter POS stability for drive-thru when processing multiple injected orders that require currency rounding.
POST-10101	Created the ability to select either Legacy or Online Polish Printer.

6.36.0 | Encounter POS

Implementation Date: December 17, 2020

New Features

POST-4457, POST-4459, POST-4460, POST-4500, POST-4616, POST-4670, POST-6353, POST-9866, POST-9877, POST-10207	Implemented the new Lottery requirements for fiscal printers in Italy. When the Back of House MGRNG Global POS Option is configured, Valued Guests are able to enter their Lottery ID when ordering. Lottery ID transactions are reported in the Transaction Journal.
POST-10345	For Italian users, guests are able to order through the mobile app, and then pay/pickup at the drive-thru.

Improvements

POST-9680	Guest information routes to KDS when orders are taken through the Tablet.
POST-9681	KDS displays expected color and origination when an order is placed on Tablet.
POST-9915	The Back of House MGRNG Global POS Option menu allows for Manual Gift Card entry on the PinPad.
POST-9917	Epay prompts for Manual Gift Card entry when configuration is set on the Back of House MGRNG Global POS Option menu.
POST-9964	Delivery Partner information is available for transaction and reporting purposes.
POST-10057	The last 4 digits of a card transaction are available for reporting purposes.
POST-10117	Additional Back of House MGRNG Value Added Tax options are available.
POST-10120	An insert logoff occurs as expected. Terminal Updates occur as scheduled through the Back of House MGRNG Global POS Option menu.
POST-10354	Mobile order terminal notification displays the order number, as expected.
POST-10492	Improved sales validation reporting during insert logoff.
POST-10448	When a menu item containing multiple pieces is removed from an order, all attached line items are also removed, as expected.
POST-10542	Delivery surcharges appear on reporting as expected.

6.35.3 | Encounter POS

Implementation Date: December 01, 2020

Improvements

POST-10201	Improved stability for Pipeline Communicator.
POST-10302	Increased Disk Space Warning threshold.
POST-10296	Back of House MGRNG report fields return to default values after a report request is generated.
POST-10300	Pipeline Communicator respects configuration settings in optional features.
POST-10202, POST-10343	Improved Encounter POS stability.

6.35.2 | Encounter POS

Implementation Date: November 17, 2020

Improvements

POST-8025	Decreased the occurrence of low/no disk space issues for remote terminals.
POST-8814	Encounter POS discount rounding is consistent with Fingerprints POS.
POST-9048	Improved manager card functionality.
POST-9060	The 30% Employee Discount is applied as expected.
POST-9075	Back of House MGRNG ICR Report now accounts for daypart delivery orders.
POST-9699	MGRNG Global POS Options naming update: a second instance of OMNI Loyalty has been updated to display as XGL Loyalty.
POST-9969	Back of House MGRNG improved user error messaging in the Group PLU by Routing Codes edit.
POST-10152	Encounter POS respects configured break times for employee clock in/out.
POST-10153	Updated Loyalty parameters for integration with Valued Partners.
POST-10157	The business date appears on the Back of House MGRNG Daily Close prompt.
KS-1337	Found KS appears as expected on the Back of House Front Counter Timing Detail Report.

6.35.1 | Encounter POS

Implementation Date: November 5, 2020

New Features

POST-8379	Created a new Back of House MGRNG Kitchen Screen routing option. This option provides the ability to route orders to the kitchen screens only after an order is tendered.
POST-8340, POST-8341, POST-9804, POST-9806, POST-9812, POST-9814, POST-9817	The Back of House MGRNG receipt configuration now allows layout customization that includes the options to only print the Order Number, or to group Grill Tickets or Expedited Tickets to print to a dedicated layout.
POST-9810	The Back of House MGRNG configuration for Group PLU by Routing codes allows for more than three (3) groups. This provides the ability to create additional groups to utilize the new receipt layout configurations for expedited tickets.

Improvements

POST-8064, POST-9042	Improved Omni queue communication.
POST-9619	The Back of House MGRNG Edit Touch Screen configuration is no longer available.
POST-9682	EPAY Tender Retail orders with a status of "call for authorization" is now automatically declined.
POST-9765	For charity configurations, when only 1 charity is configured, the charity name appears in the notification.
POST-7258	Decreased the occurrence of low/no disk space issues reported from the field.
POST-6551	Improved stability of discount editor.
POST-8915	Hourly Reports in PDF format display all data columns as expected.
KS-1322	Kitchen Screens (VT100) now display active orders after a terminal update (rather than the blue splash screen).
POST-9730	The Back of House MGRNG product edit now loads as expected.
POST-7480	Improved stability of mobile inserts.
POST-9506, POST-9549, POST-9562, POST-9567, POST-9592, POST-9597, POST-9598, POST-9616, POST-9632, POST-9640, POST-9646, POST-9910, POST-9911, POST-9912, POST-9913, POST-9955, POST-10012, POST-10044, POST-9793, POST-9497, POST-9528, POST-9684, POST-9788, POST-9982	Enhanced data reporting and communication to Xenial Pipeline.

6.35.0 | Encounter POS

Implementation Date: October 26, 2020

New Features

POST-7950, POST-7956	A new Split Tender Message for Insufficient Funds is available in the MGRNG Back-of-House Global POS Options. When configured, this notification displays an Insufficient Funds message, including the remaining amount due, on the Encounter POS Screen.
POST-8717	A new MGRNG Back-of-House configuration is available to enable a second line Welcome Message on the PinPad for dual language sites.

Improvements

KS-1323	Kitchen Screens with orders that span multiple columns are able to reach the orders located at the end by using the NEXT button.
POST-8916	Encounter POS now automatically reconnects with Omni-Channel Ordering if the connection is lost.
POST-8752	The Charity Donations option located in the MGRNG Back-of-House Global POS Options only displays the available Paid In type(s).
POST-8909	Encounter POS switches between terminal panels, including modifier panels and the virtual receipt, as expected.
KS-1318	Kitchen Screens display current times, as expected.
POST-8997	Encounter POS processes overrings/voids, as expected.
POST-9023, POST-9107, POST-9089, POST-9022	Communication enhancements between RTI Back Office, Encounter POS, and Xenial Data Center.
POST-9036	Increased stability for modifying items within an order.
POST-8992	The MGRNG Back-of-House Labor Scheduler generates schedules from the template and accepts added employees/shifts.
POST-8140	For sites with a Columbian Fiscal Printer, the Fiscal Receipt Report now displays appropriate data, as expected.
POST-8789	Auto Serve bumps mobile orders from the Kitchen Screen, as expected.
POST-8490	Auto finalized Mobile Orders print to the default printer, as expected.
KS-1316	The Kitchen Screen Production Control displays data for all time frames.
POST-7484	Enhanced stability of tablet logon/off.
POST-9009	General stability enhancements.
POST-7603, POST-7144, POST-9286	Enhancements to PLU discount and endpoint configurations for third-party loyalty providers through Xenial Gift and Loyalty. Configurations available through MGRNG Back-of-House Epayment OMNI Loyalty Configuration Edit and Edit Global POS Options.
POST-7952, POST-8619	Enhancements allowing Tablets to have different configurations than Terminals for item deletes. Change tablet requirements for Authorization for Item Deletes through MGRNG Back-of-House Edit Global POS Options. Options include: Not Required, After 1 Delete, Last Item Only, Last Item Never, After 1 Delete and Last Item Never, and Except Last Item Sold.
POST-9266	Hold orders are now stored for to up to 24 hours.
POST-8617	Enhanced POS stability ensuring that Encounter POS accepts and processes customer name entry on subtotal.
POST-9423	Enhanced POS stability when POS recalls previously processed mobile orders in drive-thru.
POST-8505	Currency Calculator processes posted currencies as expected.
POST-8467	Memory handling enhancements for drive-thru terminals.
POST-8931	For sites that use the +1 feature, the Kitchen Screens quantities update as expected.
POST-9291	For sites with integrated RTI Back Office, Job Titles update on clock-in as expected.
POST-9542	Miscellaneous Discounts are validated as expected.
POST-9565	Improved Loyalty Configuration communication.
POST-9637	Enhanced Loyalty handling.
POST-9633	Encounter POS is able to prompt to sign up for the Loyalty Program if member is not located. This option is configurable in Global POS Options > Loyalty > Enable Signup Popup when account is not found (checkbox).
POST-9076	Delivery surcharges are now trackable.
POST-9766	Recipe look up after an order is totaled, displays as expected.
POST-9711	Improved handling of delivery orders with 0-priced surcharges where surcharge configurations are not defined in Global POS Options.
POST-9558	Enhanced performance stability upon exit.

6.34.5 | Encounter POS

Implementation Date: October 02, 2020

Improvements

POST-9494	For Marketplace Facilitator states, Encounter POS implements split tax when Valued Partners send combined dual taxes.
POST-9504	Encounter POS is now able to recall delayed mobile orders before the delay timer has completed.

6.34.4 | Encounter POS

Implementation Date: September 28, 2020

Improvements

POST-9304

"Instant Win" promotional tickets now print as expected for Italian Fiscal Printer sites.

6.34.3 | Encounter POS

Implementation Date: September 20, 2020

Improvements

POST-9039	Orders now clear as expected from the Order Ready Screen [ORS] when bumped from the Kitchen Screen [KS].
POST-9020	Enhanced Encounter POS stability for cases where the Italian Fiscal Printer is misconfigured.
POST-9094	Expeditor receipts now print as expected for mobile tickets.

6.34.2 | Encounter POS

Implementation Date: September 14, 2020

Improvements

POST-7765

For sites using Italian Fiscal Printers, DT Mobile orders only print one receipt.

6.31.5 | Encounter POS

Implementation Date: September 14, 2020

Improvements

POST-8524, OC-2431

Provides ability to view loyalty balance on legacy loyalty cards and improves printed loyalty information on customer receipts for sites integrated with Xenial Loyalty Solution. Loyalty information includes: Loyalty ID, Loyalty Balance, Loyalty Message, and Loyalty Name.

6.34.1 | Encounter POS

Implementation Date: September 11, 2020

New Features

POST-8596, POST-8594, POST-8593, POST-8591

A new, Back-of-House MGRNG edit is available: Group PLU by Routing Codes. This edit provides the ability to group items by configuring PLU routing codes. Items may only belong to one group. Turn this functionality on/off Globally through the BOH MGRNG Receipts and Printing option.

Improvements

POST-8650	Instant win image/number prints as expected when using Server RT with a Network Printer.
POST-8829	Order number tickets now print when an item is contained in a Value Meal.
POST-8774	Currency rounding is applied as expected, to transactions performed at the Kiosk.
POST-8712, POST-8770, POST-8807, POST-8809	The option to donate to charity is now available after a transaction is totaled. For instances when only one charity is configured, that charity is automatically selected to receive donations. When more than one charity is configured, an informational window appears, displaying available charity options. A Global configuration is available to display only round-up to the next tender charity amount or the multiple amount options.
POST-8725	The Back-of-House MGRNG Labor Scheduler: Generate Schedule utility now functions as expected.
POST-8750	Employee clock-in prompt appears consistently when integrated with RTI Back Office.

6.34.0| Encounter POS

Implementation Date: August 28, 2020

Improvements

POST-7558	Sticky Tickets now print as expected when an order is bumped from Kitchen Screen.
KS-1295	Kitchen Screens now support communication to Encounter POS for printing sticky tickets after an order is bumped.
POST-7557	A MGRNG Back-Of-House configuration is now available to print sticky tickets on demand.
POST-8023	Encounter POS Tablets now perform as expected by increasing Encounter POS stability.
POST-8247	Added additional destinations to the pipeline communicator to address curbside pickup and catering orders.
POST-7575	Encounter POS now receives the bump message from the Kitchen Screen Service and prints as expected.
POST-7630	Encounter POS Tablets Smart Condiments now handle recipes with duplicate ingredients.
POST-8169	Enhanced Encounter POS error logging for unavailable items to Omni-Channel Ordering.
POST-8270	Added an MGRNG Back-Of-House configuration for printing grouped tickets or individual item tickets based on routing configuration.
POST-8443	Enhanced RTIConnect employee cleanup to remove employees without clocksets
POST-8566	Employee requests in RTIConnect now handle special characters as expected.
POST-8539	Employee payrates from RTIConnect are now communicated as expected.
POST-8273	Encounter POS now supports printing grouped tickets or individual item tickets based on the routing.
POST-8180	Encounter POS now logs Stratacache DMB responses.
POST-8177	MGRNG Back-Of-House configuration is now available for Encounter POS to push pricing data to Stratacache DMB.
POST-8295	MGRNG Back-Of-House API updated for CHEF to support scale destinations.
POST-8240	MGRNG Back-Of-House schema change to support Stratacache DMB pricing configuration.
POST-7409	Pipeline Communicator and Agent now support Scale Destinations.
POST-8482	MGRNG Back-Of-House now supports an additional loyalty provider for French customers.
POST-8301	Encounter POS now supports additional promotional discounts from a new vendor for French customers.
POST-8507	Improved Encounter POS stability while using the Guest feature.
POST-7986	MGRNG Back-Of-House now supports an additional Terminal POS option to have Drive-Thru Terminals print when an order is finalized.
POST-8131	Encounter POS Kiosks now process currency rounding for cash orders only.
POST-8055	Enhanced Encounter POS stability while upsizing a parent item in a combo meal.
POST-7993	Confirmed MGRNG Back-Of-House option "Drive-Thru Print on Confirm" works as expected.
POST-8509	Improved Encounter POS stability while attempting communication with Omni-Channel Ordering.
POR-5221	Xenial Portal now supports a new vendor in France for discounts.
KS-1275	VT100 Kitchen Screens now respect bumpserver configurations as expected.

6.33.1 | Encounter POS

Implementation Date: August 7, 2020

Improvements

POST-8357

Reduced hard drive usage on remote terminals.

6.33.0 | Encounter POS

Implementation Date: August 6, 2020

New Features

POST-4768, POST 7143, POST-7546, POST-7851, POST-8073

Encounter POS now supports integration with RTIConnect for employee data. (Phase 1)

Improvements

POST-4870

Improved logging for menu updates.

6.32.0 | Encounter POS

Implementation Date: July 30, 2020

Improvements

POST-7391	Encounter POS now supports scalable destinations.
POST-7385	MGRNG Back-Of-House now supports the ability to configure orders with different destinations taxing methods.
POST-7387	MGRNG Back-Of-House now has additional kitchen screen routing options for curbside orders
POST-7410	Encounter POS now supports manually entering curbside orders.
POST-7758	Improved Encounter POS performance when XML feed is interrupted.
POST-7778	Encounter POS now supports scale destinations to apply colors to kitchen screens.
POST-7936	MGRNG Back-Of-House now supports reporting of hourly destination sales.
POST-7303	MGRNG Back-Of-House now supports Curbside and Catering PLUs for custom sales reports.
POST-8154	MGRNG Back-Of-House now has a configuration for controlling the mobile order number printed on receipts.
POST-7147	Encounter POS now supports programmable POS destinations from MGRNG Back-Of-House.
POST-7306	MGRNG Back-Of-House now supports new destinations in sales reports.
POST-7389	Added additional configurations to MGRNG Back-Of-House for Kitchen Screen colors by destination and origination.
POST-8150	VAT is now able to be configured in MGRNG Back-Of-House per destination for products/value meals.
POST-7999	Misc. Service Fees now reported to SEMS as nonfood as expected.
POST-7710	Improved Encounter POS communication reliability to SEMS.
POST-7602	Implemented additional safeguards for XML Panel in MGRNG Back-Of-House.
KS-1286	Kitchen Screens now display curbside when applicable.
KS-1291	Kitchen Screens now distinguish curbside from mobile orders.

6.31.4 | Encounter POS

Implementation Date: August 12, 2020

Improvements

POST-8417	Xenial Loyalty Solution now processes as expected in all regions.
KS-1308	Kitchen Screens now display the correct amount of Drive-Thru orders.

6.31.3 | Encounter POS

Implementation Date: July 9, 2020

Improvements

POST-7764	MGRNG Back-Of-House performs as expected after POS software upgrade.
POST-7865	Mobile Orders now progress as expected on Drive-Thru Encounter POS terminals.

6.31.2 | Encounter POS

Implementation Date: July 7, 2020

Improvements

POST-7007	Improved Encounter POS stability when using the Recipe Lookup key.
POST-7486	Encounter POS now supports the ability to print additional sticky tickets.
POST-7728	MGRNG Back-Of-House now supports a configuration to print additional sticky tickets.
POST-6084	Encounter POS fiscal and server order numbers now match as expected.
POST-7640	Improved Encounter POS Loyalty communication with Drive-Thru orders.
POST-7594	Encounter POS now processes orders after subtotal as expected.
POST-7766	Encounter POS now finalizes Mobile Orders as expected.
POST-7577	Improved contact-less payment processing reliability.

6.31.1 | Encounter POS

Implementation Date: June 25, 2020

Improvements

POST-7537	Enhanced Encounter POS fiscal order logging reliability.
POST-7122	Improved Encounter POS handling of partially paid orders.
POST-7672	Improved Encounter POS Marketplace Facilitator order processing.
POST-6138	Encounter POS now supports Manual Credit Card entry in Canada.

6.31.0 | Encounter POS

Implementation Date: June 9, 2020

After an update is received, it is necessary to clear the web browser cache before using MGRNG. More information is located on the MM Portal. Navigate to the Portal > MM tab > Account Setup > Clearing Browser Cache After Upgrade Walkthrough

New Features

POST-5479	Encounter POS now supports Mobile Catering Orders.
POST-5783	Order Review Screens now support Mobile catering orders.
KS-1191	Kitchen Screens now support background colors for catering orders.
POST-5785	Encounter POS now supports the ability to track proforma reporting.
POST-5741	MGRNG Back-Of-House now supports proforma reports including pending future orders.
POST-5541	MGRNG Back-Of-House now supports reports that show projected catering orders.
POST-6049	MGRNG Back-Of-House now supports proforma reports including pending future orders.
POST-5833	Encounter POS now supports controls to update pickup times for future pending orders.
POST-5782	MGRNG Back-Of-House now supports configurations for catering orders cashier behavior.
POST-5897	MGRNG Back-Of-House now supports background color configurations for catering orders.
POST-5899	MGRNG Back-Of-House now supports additional configurations for catering order routing.
POST-5780	Encounter POS supports recalling cancelled pending catering orders.
POST-5493	Encounter POS now supports catering Pay At Counter orders.
POST-5495	Encounter POS now supports the ability to fire catering orders early to Kitchen Screens.
POST-5496	Catering orders are now able to be recalled on Encounter POS.
POST-5494	Encounter POS now supports firing catering orders to Kitchen Screens automatically.
POST-5498	Encounter POS now updates catering orders as expected.
POST-5492	Encounter POS now supports prepaid catering orders.
POST-5497	Encounter POS now accounts for catering orders on date of fulfillment.
POST-6112	Kitchen Screens now receive mobile catering orders earlier.
POST-5542	Encounter POS now supports additional routing for catering orders.
POST-5543	Encounter POS now supports a popup for catering orders at logon.
POST-7436	Added confirmation pop up for firing orders to Encounter POS.
POST-5781	Encounter POS now retains pending future orders after a software update.
POST-5520	Encounter POS now supports controls to update pickup times for future orders.

Improvements

POST-7550	Encounter POS now processes orders from Marketplace Facilitator as expected.
POST-7475	Kitchen Screens now display modifiers as expected.
POST-7029	Encounter POS now prints increased destination font size on grill tickets.
POST-5521	Encounter POS now calculates tax as expected for Pay at Counter orders.
POST-6265	Encounter POS now displays a progress bar when loading buttons.
POST-6620	Updated Encounter POS Xenial Loyalty solution processing to support redeeming partial loyalty credit.
POST-6619	Updated Encounter POS Xenial Loyalty solution processing to support redeeming full loyalty credit.
POST-7514	Improved Encounter POS XML panel stability.
POST-7121	Enhanced Encounter POS stability.
POST-7473	Encounter POS now supports printing the partner order number for Mobile Orders.
POST-7384	Enhance Encounter POS fiscal SRM printer logging.
POST-7194	Encounter POS now rounds currency as expected with Kiosks.
POST-6845	Improved Encounter POS credit card processing reliability.
POST-7583	MGRNG Back-Of-House now supports an option to print extra delivery information.
POST-6799	Credit card signature lines now print as expected.
POST-6115	Encounter POS now supports manual credit card orders.

6.30.0 | Encounter POS

Implementation Date: May 21, 2020

Improvements

POST-5567	Encounter POS now supports identifying Delivery Partners as the Marketplace Facilitator if applicable.
POST-4339	Mobile Orders can now receive third-party taxing.
POST-6963	Encounter POS now alerts when a Mobile/Kiosk employee is absent.
POST-6622	Updated Back-Of-House MGRNG XML panel editor.
POST-6981	Improved Mobile Order reliability by protecting the Mobile Ordering Employee.
POST-6462	Improved Back-Of-House MGRNG XML editor panel swapping.
POST-6463	Improved Back-Of-House MGRNG XML panel editor sizing controls.
POST-4314	Encounter POS now supports Marketplace Facilitator taxing structure.
POST-6875	Timeclock receipts now print as expected on SRM printers.
POST-6974, POST-6975	Improved Encounter POS delivery driver handling.
POST-7030	Encounter POS now recalls Delivery/Mobile Orders as expected.
POST-7003	Delivery Surcharge now counts as nonfood sales for Back-Of-House MGRNG reports.
POST-6962	Encounter POS now prints taxable sales as expected on SRM printers.

6.29.0 | Encounter POS

Implementation Date: May 1, 2020

Improvements

POST-6731	Improved DeepFlame integration.
POST-6347	Encounter POS now prints the payment card type as expected.
POST-6562	Improved Overring reporting in Back-of-House MGRNG POS Action Log.
POST-6565	Improved menu communications for third-party vendors.
POST-6710	Added Back-Of-House MGRNG configuration to enhance credit card reporting.
POST-5834	Encounter POS now finalizes Mobile Orders as expected.
POST-4254	Auto Daily Close (especially for Finland customers) now processes as expected.
POST-6718	Improved Loyalty processing of Mobile Orders for Italy.
POST-6520	Mobile and Kiosk insert configurations now allow these inserts to close automatically when the Host Terminal insert closes.
POST-6248	Back-of-House MGRNG now processes "Edit Function" updates as expected.
POST-6696	Encounter POS now responds to kiosk order calculation as expected
POST-6367	Improved Encounter POS Mobile Order stability.
POST-6881	Overring by Order Number now recalls delivery orders as expected.

6.28.6 | Encounter POS

Implementation Date: April 16, 2020

Improvements

POST-6679	Added support for additional Encounter POS hardware revisions.
POST-6682	Enhanced Encounter POS DeepFlame integration.
POST-6423	Encounter POS now supports special instructions on Mobile Order receipts.

6.28.5 | Encounter POS

Implementation Date: April 9, 2020

Improvements

POST-6170

Encounter POS now communicates with Tablets as expected.

6.28.4 | Encounter POS

Implementation Date: March 19, 2020

Improvements

POST-6073	Merchant copies of receipts now print as expected for serial printers.
POST-6075	Encounter POS now respects configuration of signature line with no menu items.
POST-5830	Enhanced Encounter POS Value Meal reporting for Mobile Orders.
POST-5913	Encounter POS now processes forced substitution as expected.
POST-5689	Improved Italian Fiscal Printer order processing containing cents-off discounts as expected.
POST-6048	Encounter POS now displays Mobile Order pop ups as expected.
POST-6296	Improved Encounter POS Mobile Order upcharge processing.

6.28.3 | Encounter POS

Implementation Date: March 13, 2020

Improvements

POST-6191, POST-6275

Improved Encounter POS Value Meal Mobile Order processing when items with quantities of greater than 1 were being ordered.

6.28.0 | Encounter POS

Implementation Date: February 20, 2020

New Features

POST-4680	Encounter POS now supports Dynamic Pricing rules.
POST-4671, POST-4677, POST-4679, POST-4684, POST-4678	New Back-of-House MGRNG options allow restaurants to configure Dynamic Pricing.

Improvements

POST-5693	Improved offline sales recovery functionality.
POST-5751	Encounter POS now supports early finalization of Mobile Orders.
POST-4753	Improved reporting on the status of Serial Pin Pads.
POST-5866	Enhanced Encounter POS processing of Mobile Orders with discounts.
POST-5775	Encounter POS now prints as expected (especially with Quebec Fiscal Printers).
POST-4419	Encounter POS now supports Pay At Counter Mobile Orders.
POST-5786	Encounter POS printer now cuts for Italy Fiscal Daily Close as expected.
KS-1105	Kitchen Screens now support Finnish content.
KS-1104	Kitchen Screens now support Italian content.
POST-5336	Encounter POS now supports a pop-up for Mobile Orders when received.
POST-4889	Mobile Orders now print Fiscal Receipts as expected in Fiscal Reporting countries such as Italy.
POST-5736	Encounter POS now adds timestamp information to OCU feed.
POST-4645	Encounter POS now processes Value Meals containing more than 16 items.
POST-4420	Encounter POS now displays a Loyalty ID in the Pollfile API.
POST-5777	Merchant copies of receipts now print as expected for serial printers.
POST-5564	Reporting now processes as expected, for split-tender transactions where an alternate tender, such as a voucher, is deleted.

6.27.3 | Encounter POS

Implementation Date: February 10, 2020

Improvements

POST-4891	Encounter POS now reports Delivery Tips as expected.
POST-4631	QR Codes (Such as Finland vouchers) now processes as expected.
POST-5655	Encounter POS now reports Kiosk pay at counter orders.

6.27.2 | Encounter POS

Implementation Date: January 28, 2020

Improvements

POST-5475	Communication between Encounter POS and third-party processors (such as Tender Retail) has been improved.
POST-4883	Encounter POS now displays PIN Pad serial numbers as expected.

6.27.1 | Encounter POS

Implementation Date: January 13, 2020

Improvements

POST- 4413	Valued Brands using Italian Fiscal Servers are now able to use a thermal, IP-connected Printer to print their newly updated Italian Fiscal receipts.
POST-4712	“Manager Access Required” message now closes as expected when manager access is granted.
POST-4877	Encounter POS now processes and reports Mobile Orders with a destination of drive-thru, as expected.
POST-4912	Standardized communication between Encounter POS and Italian Fiscal printers and servers.

6.27.0 | Encounter POS

Implementation Date: December 17, 2019

Improvements

POST-4603	Improved internal data routing for Encounter POS and its attached and/or networked devices.
POST-3791	Encounter POS only allows voids/overrings on originating terminal for Valued Brands using Italian Fiscal devices.
POST-1176	Updated reporting fields for audit purposes for Valued Brands using French Fiscal devices.

6.26.4 | Encounter POS

Implementation Date: December 03, 2019

Improvements

POST-4622

Mobile transactions now print as expected for Valued Restaurants utilizing Italian Fiscal Servers.

6.26.3 | Encounter POS

Implementation Date: November 22, 2019

Improvements

POST-4559

Encounter POS now prints Instant Win promotions for Italian Fiscal Printers, as expected.

6.26.2 | Encounter POS

Implementation Date: November 13, 2019

Improvements

POST-3905	Encounter POS now provides more time for Valued Payment Providers to communicate payment transactions.
POST- 4378	Improved communication to Italian fiscal printers if fiscal server is offline.

6.26.1 | Encounter POS

Implementation Date: November 05, 2019

Improvements

POST-3687

Encounter POS now recognizes tendered Mobile orders as completed and applies overrings to the appropriate payment method.

6.26.0 | Encounter POS

Implementation Date: October 30, 2019

Improvements

POST-4201	Encounter POS now supports Delivery Order overrings in Fiscal Reporting countries such as Italy.
POST-3971	Survey receipt updated per valued brand request.
POST-3084	Tablet now recognizes management access through Encounter POS biometrics.
POST-4134	Encounter POS now communicates sales delivery information to supported external reporting affiliates.
POST-3159	Back-of-house MGRNG now supports the entry of longer email addresses when requesting to receive emailed reporting.

6.25.2 | Encounter POS

Implementation Date: October 18, 2019

Improvements

POST-4162

Encounter POS now writes the surcharge tax in the sales validation file once per transaction.

6.25.1 | Encounter POS

Implementation Date: October 14, 2019

Improvements

POST-3902	Encounter POS now sends confirmation to OMNI/Portal that the Manager Terminal Update is complete.
POST-4025	Encounter POS is able to locate and process all pay-at counter requests through Kiosk or Mobile orders.

6.25.0 | Encounter POS

Implementation Date: October 02, 2019

New Features

POST-1086, POST-3890

Encounter POS now officially supports Tablet POS. Contact your sales representative for additional information.

Improvements

POST-3845	Back-of-House MGRNG configurations now support Kitchen Screen “Total” displays: never show, always show, or on paid.
POST-3989	Gift Cards activate and reload as expected.
POST-3671	A new back-of-house MGRNG customization option now supports explicit labels for credit and debit card transactions.
POST-980	The SL21 customer-facing LED Text Panel displays information clearly.
POST-3864	Kiosk and mobile orders provide appropriate upcharges to third-party affiliates such as: DoorDash, Grubhub, and Tillster.
POST-3652	Encounter POS confirms that all drive-thru transactions are completed on insert log-off.
POST-3705	Delivery Tips and Fees now appear in original location on receipt, above the subtotal.
POST-3711	Grill tickets respect selected printing configurations.
POST-3884	Tablet POS now processes item modifications when new UI is implemented for Valued Clients.
POST-3075	Survey codes print on duplicate receipts, as expected.
POST-3563	A new back-of-house MGRNG global configuration now allows eat-in or take-out mobile dining preferences to auto complete.
POST-3651	Back-of-House MGRNG now displays third-party order numbers on journal reports.
POST-3777	Back-of House MGRNG now supports configurations for Kitchen Screen font size.

6.24.2 | Encounter POS

Implementation Date: September 24, 2019

Improvements

POST-3826	Italian Fiscal Printers now process orders containing cents-off discounts and value-added taxes, as expected.
POST-3695	Italian RT Fiscal printers now process discounts as expected.
POST- 3217	Improved time-stamp processing for third-party EMEA discount codes.

6.24.1 | Encounter POS

Implementation Date: September 11, 2019

New Features

POST-3229	Xenial Loyalty is now integrated into Encounter POS.
POST- 3739	A new back-of-house mgrng option now allows Restaurants to apply loyalty member discounts to either the lowest or highest priced menu item.
POST-3762	Back-of-house mgrng loyalty options now include Xenial as a loyalty provider.

Improvements

POST-3763	Italian RT Fiscal printers now support image printing.
POST-3572	Encounter POS is now able to locate receipts with order numbers that are less than 4-digits, in order to process overrings.

6.24.0 | Encounter POS

Implementation Date: August 28, 2019

Improvements

KS- 743	Bumping a tendered order will now clear it from the Order Ready Screen.
POST-1345	Added the billAmount field to wiGroup loyalty orders.
POST-3157, POST-3158	Added the ability for products to be assigned a foreground and background color on HTML kitchen screens.
POST-3191	The routing after subtotal configuration is now properly interpreted by the POS.
POST-3265	Introduced a burger-of-the-week promotion/loyalty initiative to restaurants in France.
POST-3446	Addressed an issue where the POS may become unresponsive if certain value meal data is not present in the database.
POST-3454	Added kitchen screen configuration options that allow a bump bar to bump the same order from any kitchen screen in the restaurant.
POST-3455	Configured wiGroup loyalty to not allow for additional items to be added to the order if a discount had already been applied. If you need to add items to an order, first delete any previously applied discounts.
POST- 3461	Audible “beep” functionality is now available for HTML Kitchen Screens.
POST-3466	Addressed an issue where the POS may become unresponsive if suggestive sell data is not present in the database.
POST-3474	wiGroup coupons will now pass scanned QR codes correctly to the POS as expected.
POST-3528	Allowed for DoorDash delivery orders to have the taxable amount of injected orders calculated by the Encounter POS.

6.23.1 | Encounter POS

Implementation Date: August 05, 2019

Improvements

POST-3260	Ticket reprints from Italian Fiscal Printers now contain the same fiscal information as the original receipt.
POST-3202	Terminals are now able to take transactions and store records locally even if the restaurant’s Italian Fiscal Server is unavailable.
POST-3360	Italian Fiscal Servers now support a daily-close till-status check.
POST-3239	The Kiosk pay-at-counter queue now displays all orders.
POST-3354	Payment method labels, including credit payments, now appear on the Italian Fiscal receipt as expected.
POST-3012	Unicode characters no longer prevent survey receipts from printing.

6.23.0 | Encounter POS

Implementation Date: July 29, 2019

Improvements

POST-2664	Attached payment devices are now able to process tips.
POST-3040	Third-party mobile orders now have the ability to add tips and delivery fees.
POST-3084	Biometric devices now support Tablet access.
POST-2566, POST-3205, POST-3206, POST-3207, POST-3209	Special instruction functions are now available for individual items as well as entire orders.

6.22.0 | Encounter POS

Implementation Date: July 16, 2019

Improvements

POST-3084	Biometric devices now support Tablet access.
POST-2839	Pay-at-counter orders appear in chronological date/time order, as expected.

6.21.4 | Encounter POS

Implementation Date: July 16, 2019

New Features

POST-3160	Improved user experience offers more detailed user messages.
POST-3069	A Transaction Report for Italian Fiscal Auditing is now available.
POST-2978	A Reconciliation Report for Italian Fiscal Auditing is now available.

Improvements

POST-3179	Insert reports now display insert dates as expected.
POST-3173	Daily Totals for Italian Fiscal Audits now appear with the dot separator and calculate as expected.
POST-3176	The product tax group for Italian Fiscal Printers now displays on a single receipt line.
POST-3174	Receipt headers for Italian Fiscal Printers now display as expected.

6.21.2 | Encounter POS

Implementation Date: June 28, 2019

Improvements

POST-2743, POST-2894, POST-2896, POST-2978, POST-3068, POST-3069, POST-3116, POST-3118

Introduced Server RT support for new Italian fiscal reporting requirements.

6.21.0 | Encounter POS

Implementation Date: July 16, 2019

Improvements

POST-2818	Orders processed through the Kiosk and tendered at the counter now apply discounts as expected.
POST-2902	Orders processed through the mobile platform now represent quantities and/or additional upcharges as expected.
POST-2892	Grill tickets containing modified items now print as expected when the order is tendered.
POST-1888	Transactions tendered with two separate payment forms, such as a combination of gift cards and/or credit cards, now overrings as expected.
POST-3019	Automatic Daily Close now deactivates tablet inserts as expected.
POST-2789	Mobile inserts are now logged-on as expected.