General Details
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Select an order to access the General menu located on the left:
General Details Area | Field | Description |
---|---|---|
Suite Order | Order Number | System-generated order ID |
Order Type | Classification of order | |
State | ||
Event | The event occurring for the day/time of the order | |
Suite | The suite to deliver the order | |
Account | The account responsible for the order | |
Suite Attendant | The suite attendant handling the order | |
Order Source | Source of the order | |
Point of Contact Nota
| First Name | For an account order:
For a guest order:
|
First Name | ||
Last Name | ||
Phone (Business) | ||
Phone (Home) | ||
Phone (Mobile) | ||
Order Summary | Food & Beverage | Sum of the ADO Extended, EDO Extended, and par stock Extended |
Discount | Sum of the ADO Discount, EDO Discount, and Par Stock Discount | |
Admin Fee | Administrative charge of the order | |
Pre-Payment Tip | Fee tip + Gratuity Only POS orders with fee tip or gratuity have pre-payment tips. For details about how to add support for fee tip and gratuity, see Available Order Options. | |
Inc Tax | A tax amount that is already included in the total price of a product NotaWhen Tax Inclusive is toggled on, taxes are inclusive (Inc Tax); when off, they're exclusive (Exc Tax). See XDM - Tax Rates - General for configuration details. | |
Exc Tax | A tax amount that is not included in the listed price of a product | |
Order Total | Food & Beverage - Discount + Admin Fee + Pre-Payment Tip + Exc Tax | |
Tip | Sum of payment tips | |
Payment | Total payment | |
Order Balance | Total + Tip - Payment | |
Invoice Balance | The cumulative total of unpaid balances from the order's invoices This column is displayed only when the order has an invoice payment. Voided invoice payment records are ignored. | |
Discounts & Fees Nota
| Discounts | For an account order, it inherits the account’s discounts if there is any, but the discounts can be changed. For details about how to configure the account's discounts, see Setup or Edit Account. For a guest order, it is empty by default and can be manually selected. For more information about discount configuration, see Configure Discount. |
Automatic Discounts | This dropdown is disabled by default. If the Xenial Online Ordering module applies an automatic discount to the current order, this discount is displayed. For details about how to configure an automatic discount, see the discount application method in Rules (Order-Level). | |
Admin Fees | For an account order, it inherits the account's admin fees if there is any, but the admin fees can be change. For details about how to configure the account's admin fees, see Setup or Edit Account. For a guest order, it inherits the admin fees that are configured in Suite Admin Settings. For details about how to configure the admin fees in Suite Admin Settings, see Select Admin Fee. For more information about admin fee configuration, see Configure Admin Fee. | |
Automatic Admin Fees | This dropdown is disabled by default. If the Xenial Online Ordering module applies an automatic admin fee to the current order, this admin fee is displayed. For details about how to configure an automatic discount, see ???. The fee tip and gratuity are not displayed in this dropdown. | |
Related Orders NotaThis area lists orders that share the same event, suite, and account with this order. This area is hidden for temporary guest orders and is displayed for account orders only when there are related orders. | Order Number | System-generated order ID |
Order State | The state of the order | |
Order Total | The total amount of the order | |
Order Balance | The unpaid balance of the order |