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To define settings for a printer with a serial connection:
From the upper-right of the Peripherals area, select New Peripheral.
From the Peripheral Type dropdown, select Printer.
From the Peripheral Schema dropdown, select Printer.
From the Connection Type dropdown, select SERIAL.
Select Continue.
From the menu pane on the left, select General.
From the Peripheral Type section, toggle Active to Active if the device is available for use at company sites.
From the Peripheral Configuration section, define the following:
To add and define a set of network configuration options:
From the Connection Configuration section, define the following:
From the upper-right of the Configuration Set section, select Add Set.
From the Network Configuration Set Options window, define a set of network configuration options.
To assign a configuration set to sites:
From the Configuration Set section, locate the configuration set.
From the 3-dot menu to the right of the configuration set, select Edit Site Assignment.
From the Assign Sites for Serial Configuration Set window, select the sites.
From the menu pane on the left, select Printer Options and define the options in the following sections:
Backup Printers
Kitchen Printing Settings
Print Template
Terminal Assignment
From the Backup Printers section of Report Options, add a set of backup printers to use in the event this printer is unavailable.
Select Add Set.
From the Backup Printer Set Options window, select +Add Backup Printer.
From the Backup Printer dropdown, select the printer.
Add additional printers as needed.
Select and drag the control to the left of the listed printers to sort them in the desired sequence.
Nota
The following settings are only available for Kitchen Printers.
From the Kitchen Printing Settings section of Printer Options, define the following:
Setting | Description |
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Allow Print Child Items Independently | From the dropdown, select the preferred option:
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Delay Sending Future Orders to Kitchen | This setting determines if a kitchen chit is immediately printed when an order is received with a future Pickup Date/Time. From the dropdown, select the preferred option:
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Separate by Selected Tags | This toggle is only available when Allow Print Child Items Independently is set to Always. Toggle to the preferred value:
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From the Print Template section of the Printer Options, add a formatting template set for print jobs.
Select Add Set.
From the Print Template Set Options window, select +Add Template.
From the Print Templates dropdown, select the template.
From the Terminal Assignment section of Printer Options, select the terminal assignment for this printer.
Multi-site users: To the right of the Terminal Assignment field, select the globe icon to define values for each site.
Nota
The following settings are only available for Kitchen Printers.
From the Filters page of the Peripherals editor, define filters to determine the type of items to print from this printer:
From the menu pane on the left, select Filters.
From the Filters page, locate the Filters section.
From the Configuration Type dropdown, select the desired filter configuration type:
The following describes how to define basic item filters for the kitchen printer using the following forms:
Routing Categories
Table Tags
Destinations
Order Sources
Item Sources
Only order items that are assigned to the identified kitchen routing categories are printed. If no routing categories are identified, all order items are printed regardless of the assigned routing categories.
To filter items by routing category:
From the Filters page, locate the Routing Categories section.
Toggle Enable to Yes to enable the filter.
Select Add Routing Categories.
From the Routing Categories Set Options window, select the applicable routing categories.
From the lower-right of the Routing Categories Set Options window, select Save & Close.
Only order items that are associated with tables that are assigned the identified Table Tags are printed. If no Table Tags are identified, all order items are printed regardless of the associated table.
To filter items by Table Tag:
Locate the Table Tags section.
Toggle Enable to Yes to enable the filter.
Select Add Table Tags.
From the Add Table Tags window, select the applicable Table Tags.
From the lower-right of the Add Table Tags window, select Add # Table Tags.
Only order items with the identified order destination are routed to the kitchen printer. If no order destinations are identified, all items are routed to the printer regardless of the order destination.
To filter items by the order destination:
Locate the Destinations section.
Toggle Enable to Yes to enable the filter.
Select Add Destinations.
From the Add Destinations window, select the applicable order destination(s).
From the lower-right of the Add Destinations window, select Add # Destinations.
Only order items from the identified order sources are printed. If no order sources are identified, all items are printed regardless of the associated order source.
To filter items by order source (e.g. Mobile App, Web Site, POS terminal):
Locate the Order Sources section.
Toggle Enable to Yes to enable the filter.
Select Add Order Sources.
From the Add Order Sources window, select the applicable order sources.
From the lower-right of the Add Order Sources window, select Add # Order Sources.
Only order items that are associated with the identified Item Sources are printed. If no Item Sources are identified, all items are printed regardless of the associated Item Source.
To filter items by Item Source:
Locate the Item Sources section.
Toggle Enable to Yes to enable the filter.
Select Add Item Sources.
From the Add Item Sources window, select the applicable Item Sources.
From the lower-right of the Add Item Sources window, select Add # Item Sources.
Nota
This section is only available when Advanced is selected from the Configuration Type dropdown in the Filters section.
To define an advanced item filter:
From the Add Condition dropdown, select the desired property to filter.
From the second dropdown, select the applicable condition for the selected property: Is OR Is Not.
From the Select Condition Value dropdown, select the specific property value to filter.
Select ADD.
Use the AND, OR, and () controls to the right of the ADD button to define relationships between multiple item filters.
Advanced filter examples:
Example | Description |
---|---|
Table Tag Is SectionA AND Destinations Is Carry Out | Only items entered for tables with the tag SectionA with an order destination of Carry Out. |
Routing Categories Is Burgers OR Item Source Is Mobile | Only items with an assigned routing category of Burgers or items with the Item Source of Mobile. |
Order Sources Is Not Mobile App AND Destination Is Not Dine In | Items from any order source other than Mobile App that have been assigned any order destination other than Dine In will print. |