End of Day Functions
End of Day (EOD) is the process of closing the store and finalizing sales for the current business date.
During EOD:
Drawer Sessions are closed.
Credit Card Batch is settled.
New Drawer Sessions are opened.
Any Suspended drawers are closed and terminal data is synchronized.
Important
Staff cannot perform operations on the POS while EOD is running. A toast notification appears when EOD is complete.
Seamless EOD
Seamless EOD is an optional feature enabled by the system administrator that allows staff to enter orders and complete transactions while EOD runs in the background.
Seamless EOD is valuable in sites that are open 24 hours or in sites where the business date advances during business hours.
Seamless EOD includes the option to automatically count closed drawer sessions during EOD.
Important
Orders closed after EOD is complete are associated with the new drawer session.
To start EOD manually:
From the upper-left, select the hamburger icon
.From the System Navigation menu, select Functions.
From the Drawers column, select End Day.
To process Payment EOD:
From the upper-left, select the hamburger icon
.From the System Navigation menu, select Functions.
From the Functions column, select Payment EOD.
Please wait while EOD is processed.
The following describes how to send a credit card batch to the clearing house for settlement.
To settle a credit card batch:
From the upper-left, select the hamburger icon
.From the System Navigation menu, select Functions.
From the Functions column, select Settle Batch.
When prompted, select OK.
A toast message appears when the batch settles successfully.
A deposit record is a collection of counted drawers and cash skim envelopes from a specific business date.
To add a deposit:
From the upper-left, select the hamburger icon
.From the System Navigation menu, select Functions.
From the Drawers column, select Deposits.
From the upper-right, select Add Deposit.
Enter the deposit details:
From the upper-left, select the Business Date field to select the business date for the deposit. The current business date is selected by default.
From the Counted Drawers column, select the counted drawers to include.
From the Cash Pull column, select the cash pulls to include.
From the Other Amounts column, select additional amounts to include. To add an additional amount record:
From the upper-right, select Add.
In the Description field, type a description of the amount.
From the Payment Type dropdown, select the payment type.
Use the keypad to enter the currency amount.
Select Add.
Select Next.
Count the deposit:
Use the keypad on the provided form to enter the quantity of each coin and bill included in the deposit.
For example, if there are seventeen (17) quarters in the deposit, type 17 in the Quarters field.
From the lower-right, select Next Item Type to select the next field.
In the Other field, type the currency amount that is not coins or bills.
The Total field displays a running total of the currency amount.
From the upper-left, select Checks to add the currency amount in personal checks.
Select Next.
From the Finalize Deposit screen, review the deposit details.
To make an adjustment, select Back.
(Optional) In the Comment field, type a comment to explain any discrepancies between the expected and the actual deposited amount.
Select Finish to complete the deposit.
Edit Deposit
Access an existing deposit record to determine its status and edit its details.
To edit a deposit:
From the upper-left, select the hamburger icon
.From the System Navigation menu, select Functions.
From the Drawers column, select Deposits.
From the Deposits list, select the deposit to edit.
From the lower-right of the screen, select Recount.
When prompted, select Yes.
Type the quantity of each coin and bill in the deposit.
For example, if there are 17 quarters in the deposit, type 17 in the Quarters field.
From the lower-right, select Next Item Type to select the next field on the form.
In the Other field, enter the currency amount in the drawer that is not coins or bills. For example, personal checks.
The Total field displays a running total of the currency amount.
Select Next.
Review the deposit details. To make an adjustment, select Back.
Select Finish to complete the deposit.
Delete Deposit
Delete a deposit to disassociate the counted drawers and cash skim envelopes from the deposit. When the deposit is deleted, the drawers and envelopes are available to include in another deposit.
To delete a deposit:
From the upper-left, select the hamburger icon
.From the System Navigation menu, select Functions.
From the Drawers column, select Deposits.
From the deposit list, select the deposit to delete.
From the lower-left of the screen, select Delete.
When prompted to confirm the operation, select Yes.
Workflows guide you through the list of tasks required to close a site and finalize business day operations.
The system administrator defines the following items:
Workflow tasks.
Sequence to complete tasks.
To complete workflow tasks:
From the upper-left, select the hamburger icon
.From the System Navigation menu, select Functions.
From the Workflows column, select Close Business Date.
If the Workflows column is not visible, scroll horizontally to the right.
From the Close Business Date screen, perform the listed tasks.
Once a task is complete, the next task opens.
If no action is required, the task is skipped.
The following describes each task:
Task
Description
Deposits
All drawers and cash pulls that have not been added to a deposit are listed.
From the Action column, select View to view details about a listed item.
From the upper-right, select Add Deposit to add the items to a deposit.
Drawers
All open and uncounted drawers are listed. Select a drawer from this list to close and count the drawer.
From the Action column, select Close to close the respective drawer.
From the Action column, select Count to count the respective drawer.
Employee Shifts
Review the employee shift information. All employee shifts are listed with the respective employee name, clock in/out time, and total break duration.
To remove all employees from the list who are clocked out, enable the Hide Clocked Out Employees toggle.
If the employee shift information is accurate, select Reviewed and Agreed.
Orders
All orders that meet the conditions and filters defined for the specified order lane.
Terminals
All terminals are listed with their respective status and business date.
To close the business date, all terminals must be online and have a valid business date. Any terminals with issues that need addressed are identified.
Tip
From the lower-right of the Close Business Date screen, select Skip Step to skip the current task.
From the task list on the left, select Edit to resume the respective task.
From the lower-left of the Close Business Date screen, select Finish Process to complete the workflow.
The application displays a prompt if any problems still exist with the tasks in the workflow. To close the business date without resolving the listed problems, select Force Close from this prompt.