Order Entry Overview
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1 | System Navigation | Open the System Navigation menu to access:
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2 | Employee Name | The name of the employee assigned to the drawer on this terminal. |
3 | Product Menus | Product menu list. Select a menu to view the available products. |
4 | Products | Products on the selected menu are listed here. Select a product to add it to the order. The quantity added to the order appears in the upper-left of the button. |
5 | Actions Menu | The Actions menu lists the actions you may perform on the item currently selected from the order item listbox. Use the arrows at the top and bottom of the menu to scroll the actions list.
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6 | Order Total | The Total field displays the total amount due on the current order. This total includes the tax and any applied discounts. As items are added or removed from the order, the order total is adjusted. To view a summary of the order total, select Summary. The field expands to display:
Select Total to proceed to the Tender screen to tender the current order. |
7 | Options | Open the Options menu to access a list of order options. |
8 | Tray Number | The Tray field identifies the tray number currently visible on the order item listbox. |
9 | Order Item Listbox | Items added to the current order. Each line on the listbox specifies:
Item modifiers are indented and listed below the order item to which they apply. Select an item from the order item listbox to perform an action on the item, such as changing its quantity or applying a modifier. |
10 | Order Destination | Identifies the order destination for the order. Examples of order destinations include:
Select the down arrow next to this field to change the order destination. |
11 | Order Number | The order number assigned to the current order. |
Product Menus
Menus categorize products into major categories, such as Sandwiches, Combo Meals, Beverages, and Desserts.
If there are only one to three item menus available, the menu list button operates as a toggle that cycles through the available menus.
To open a different menu, select the menu list button and the next menu is displayed. An indicator is displayed below the menu name to identify the active menu.
A complex item menu may include subcategories. Subcategories enable the order taker to locate items more quickly.
When the item menu is selected from the menu list, its subcategories are displayed below it. Select a subcategory to access its items.
Depending on configuration, menus may automatically change based on daypart. In the event a different day part menu is required, you can manually change the menu.
For example, if the menu automatically changes from the Breakfast menu to the Lunch menu at 11:00 AM, you can return to the Breakfast menu to accommodate guests who want to order breakfast items.
To open a daypart menu:
From the top-left of the menu list, select the down arrow.
Select the menu.
Combined Identical Items
Depending on configuration, the POS may automatically combine or consolidate identical order items on the listbox. This feature conserves space and makes orders easier to read.
When order items are combined, the quantity displayed next to the item is updated accordingly.
Example
In the following example, two Small Coffee items are added to an order:
1 Small Coffee
1 Small Coffee
After another action is performed, such as adding another Small Coffee item to the order, the previous Small Coffee items are combined and the item quantity is updated to 2.
2 Small Coffee
1 Small Coffee
After a Small Iced Tea is added to the order, the three Small Coffee items are combined and the item quantity is updated to 3.
3 Small Coffee
1 Small Iced Tea
Note
Order items are NOT combined when one or more of the following is true:
Different item modifiers are applied to the items.
The combo meal child items are not identical.
A discount is applied to one or more of the items.
Toast Notifications
Toast notifications appear at the bottom of the screen to notify the user of a condition that requires attention.
Notifications are automatically dismissed after a few seconds and do not require acknowledgment by the user.
The following describes the toast notifications types:
Type | Description |
|---|---|
Heads Up | Colored blue with letter i icon. Contains information about a condition or event. |
Success | Colored green with check mark icon. Indicates operation is successfully completed. |
Warning | Colored yellow with exclamation point. Warns user about a condition or event. |
Critical | Colored red with exclamation point. Warns user about critical issue that may disrupt operations. |
Multi-Select Mode
When Multi-Select Mode is enabled, you can select multiple items from the order item listbox and perform an action on all of them at the same time.
You can perform the following actions in Multi-Select Mode:
Add Discount
Change Quantity
Comment
Delete
Duplicate
Resend to Kitchen
Void
To perform an action on multiple items:
From the lower-left of Order Entry, select Options.
From the Options menu, select Multi-Select.
From the order item listbox, select the items.
From the Actions menu, select the action.
Astuce
Touch a selected item again to undo the selection.