Xenial Digital Menu Boards

Congratulations on getting started with Xenial Indoor Digital Menu Boards (IDMB). This document details and directs to all information needed to feel confident throughout the installation and implementation process.

If at any time there are questions or concerns regarding this process, reach out to the Xenial implementation coordinator via email or by dialing 1-800-547-4266 option 7 (monitored Monday-Friday from 8am-5pm EST).

Installation Process Overview

This is a high-level look at the full installation process with the Xenial Team.

Indoor Digital Menu Board Examples

This section outlines the final product install expectations for Digital Menu Boards. A successful install meets the following criteria:

Indoor Digital Menu Boards

• Screen attached securely to bracket, attached securely to wall or ceiling mount

• No visible cables

• Correct content showing on all displays

IDMB Examples

Electrical Overview and Requirements

• Outlet placement varies and depends on the number of displays. For additional information, see Electrical Outlet Placement.

• On the breaker panel, clearly label the display(s)—avoid installing the displays on a POS-dedicated circuit.

• On the same circuit as the display(s), place the Uninterrupted Power Supply (UPS).

• From the office to the menu board wall, run a conduit (at least 2in (50.8mm) in diameter). A pre-drilled hole or conduit box is also needed on the menu board wall. Use the conduit to run the cables from the displays to their designated network ports.

Electrical Outlet Placement

The most common DMB installations are:

• Four Screen Layout

• Three Screen Layout

  • Three Screen Layout: Alternate Outlet Placement

• Side Wall Layout

Four Screen Layout

Two outlets are required for a four (4) screen layout. The outlet placement is as follows:

1. Measure the wall for the 4-across screen placement.

   • For more information, see the Wall Mount Installation: Swivel document.

2. Mark the vertical center of the above measurement.

3. Measure to the right and to the left of the center mark:

   • 43" Display - measure 38.17" from the center.

   • 49" Display - measure 43.4" from the center.

   • 55" Display - measure 49.8" from the center.

   • 65" Display - measure 58" from the center.

4. Measure 8" from the bottom of the display (Green).

   • Alternatively, if this location is unavailable, measure 8" from the top of the display (Blue).

Three Screen Layout

Two outlets are required for a three (3) screen layout. The outlet placement is as follows:

1. Measure the menu board wall for the 3-across screen placement.

   • For more information, see the Wall Mount Installation: Swivel document.

2. Mark the vertical center of the above measurement.

3. Measure to the right and to the left of the center mark:

   • 43" Display - measure 20" from the center.

   • 49" Display - measure 22" from the center.

   • 55" Display - measure 25" from the center.

   • 65" Display - measure 29" from the center.

4. Measure 8" from the bottom of the display (Green).

   • Alternatively, if this location is unavailable, measure 8" from the top of the display (Blue).

Three Screen Layout: Alternate Outlet Placement

The alternate outlet placement for a three screen layout requires a quad outlet and a data outlet. The placement is as follows:

1. Measure the menu board wall for the 3-across screen placement.

   • For more information, see the Wall Mount Installation: Swivel document.

2. Mark the vertical center of the above measurement.

3. From the vertical center mark, measure the bracket height and mark the horizontal center point.

4. Install the quad outlet to the right of the center mark

5. Install the data outlet to the left of the center mark.

Side Wall Layout

The side wall display requires its own outlet. Outlet placement depends on screen orientation (portrait or landscape).

Portrait

1. Measure the wall for the screen placement.

2. Mark the vertical center of the above measurement.

3. Measure 2" from the top of the display (Green).

   • Alternatively, if this location is unavailable, measure 2" from the bottom of the display (Blue).

Landscape

1. Measure the wall for the screen placement.

2. Mark the vertical center of the above measurement.

3. Measure 8" from the bottom of the display (Green).

   • Alternatively, if this location is unavailable, measure 8" from the top of the display (Blue).

In order to ensure that the Xenial equipment is able to communicate properly, the following information is required. If possible, it is helpful to reference the Xenial Allowlisting Guide (obtained from the Xenial installation coordinator) and use the listed settings. Copy and paste this list into an email, provide the information requested, and send to your coordinator.

The Xenial Digital Menu Board and its components require specific network settings to communicate with the Xenial Cloud Portal, Point of Sale (POS) system, the Order Confirmation Unit (OCU), and other network-connected devices.

If allowlisting is not configured prior to an installation, the digital menu boards may not be able to download content from the Xenial Cloud Portal or download pricing in a POS integrated system. As a result, the Digital Menu Board information within the Allowlisting Guide should be forwarded to the site's network administrator prior to the installation.

The full allowlisting guide is obtained from the Xenial installation coordinator. Please reach out if a copy is needed.

As a part of the installation process, the customer is asked to submit a site survey that provides details on existing conditions so that proper equipment is ordered and to provide opportunity to address issues prior to installation. To have a technician complete the survey, discuss with the installation coordinator.

Indoor Digital Menu Boards

The following identifies the tasks to perform at specific time intervals prior to installation.

This section details the installation reference materials needed for Indoor Digital Menu Boards. These are provided by the Xenial Installation and Training team and can be resent upon request.

Need answers? Search product documentation, take a course in the Xenial Academy, or reach out to Xenial Support and communities.

A Project Coordinator will email you to discuss and confirm your installation date. Once this date is accepted and confirmed, the following fee schedule will apply: