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Configure Ordering Settings

Xenial Cloud Portal → 4-Dot Menu → Suite Catering → Suite Admin Settings → Ordering Settings

From the Ordering Settings page, define the order placement settings.

The following describes the sections on the Ordering Settings page.

Section

Description

Order Source

  • SuiteSpot - ADO: Defines the order source for Advanced Day Ordering (ADO) orders created on SuiteSpot.

    • Changing the dropdown selection is not possible if the ADO Online Menu dropdown in a Pending or Open event has a menu selected that is available to the currently selected order source in this dropdown. For more information, see Order Sources and Advanced Day Ordering (ADO).

  • SuiteSpot - EDO: Defines the order source for Event Day Ordering (EDO) orders created on SuiteSpot.

    • This field is required to toggle on Enable EDO from SuiteSpot in SuiteSpot EDO.

    • Changing the dropdown selection is not possible if the EDO Online Menu dropdown in a Pending or Open event has a menu selected that is available to the currently selected order source in this dropdown. For more information, see Order Sources and XP - Events - Event Day Ordering (EDO).XP - Events - Event Day Ordering (EDO)

  • Suite Catering Portal - ADO: Defines the order source for orders created on the Suite Catering Admin Portal before the event's sales start time.

  • Suite Catering Portal - EDO: Defines an order source for orders created on the Suite Catering Admin Portal after the event's sales start time.

  • Par Stock: Defines the order source for par stock orders.

Atención

The value for SuiteSpot - EDO must be different from all other order source values. Using the same value will cause orders to be hidden from the order list in the Suite Catering Admin Portal.

For more information, see Order Source.

Order Display Settings

Control whether to display all the orders.

If Show All Orders is toggled off, only orders created within the past 24 months will be displayed.

ADO Transition Order

Control whether to allow SuiteSpot users to modify ADO items not present in the ADO transition menu.

SuiteSpot EDO

Control whether to allow placing EDO orders on the SuiteSpot.

  • SuiteSpot - EDO in Order Source and Event Day Order Online Menu in Configure Menu Settings are required to toggle on Enable EDO from SuiteSpot.

  • The Reset and Enable SuiteSpot EDO Ordering for All Accounts link is disabled if toggling off Enable EDO from SuiteSpot.

  • If Enable EDO from SuiteSpot is toggled to Yes, use Enable Guest Checkout to control whether guest users can place EDO orders by scanning the scan-to-order QR code without logging in. For more information, see obsolete-XCAT Suites: Use Scan to Order Code.obsolete-XCAT Suites: Use Scan to Order Code

Pre-Auth Settings

Control whether to allow users to pre-authorize orders.

Nota

This setting is only visible to users with the 'Set Pre Auth' permission, located under the Orders category in Suite Catering. For more information, see Define Role Permissions.

If Enable SCP Pre-Auth is toggled to Yes, two additional options become available:

  • Send Pre-Auth Failed Email to Customers: Determines whether an email is automatically sent when the first pre-authorization attempt fails. The email is sent to the order's point of contact (POC) and the account’s primary user.

    Nota

    • If the POC and primary user are the same, the email is sent only once.

    • A failure email is sent once per order, per credit card, every 24 hours.

  • Automatically Pre-Authorize Order Total Amount: Enables automatic pre-authorization for the total amount of ADO orders. If this toggle is enabled, use Days Prior to Event Sales Start Date to specify when pre-authorization should occur. Optionally, add up to 5 email recipients in Pre-Auth History Export Email Recipients to receive notifications when pre-authorization completes.

Invoice Due Date

Define the invoice's final payment deadline based on the number of days after creation.

  • Due Date Range is set to None by default, which means the invoice payment due function is not active.

  • If Due Date Range is set to 0 Days, payments for the invoices are immediately due upon their creation.

  • The Warning toggle controls whether a warning message is shown when selecting Capture to add an invoice payment for an account with an overdue invoice payment.

Terminal

Define a terminal for the SuiteSpot and Suite Catering Admin Portal.

For more information, see   Terminals.

Destination

Define an order destination.

For more information, see Order Destinations.

Ver también: