A survey conducted by The Harris Poll on behalf of Xenial showed that drive-thru customers are ready for a fully automated experience.
The toughest year in history for restaurants has a common bright spot: off-premises became the star. Now, brands across the country are revamping their future restaurant designs to facilitate not only off-prem but digital ordering and payment.
Voice assistant ordering, artificial intelligence, and other technologies are mature and ready to help brands supercharge their most profitable channel.
When COVID struck, drive-thrus turned out to be game-changers (if not goldmines). When it comes to the drive-thru, our ROI study reveals what works.