Order Explorer
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Use Order Explorer to lookup and view order details to:
Gain context over a customer-reported issue.
Research potentially problematic transactions.
Email copies of order receipts to a customer or other party.
View order details in Log Viewer.
Search Orders
From the left pane of Order Explorer, define search criteria:
Sites | From the Site Selector, select the sites to search. |
Calendar | Select the calendar icon |
Search | Locate a specific order, payment type, or table number:
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Select Submit to view orders that match the search criteria.
To view additional details, select an order from the search results.
Email Guest Receipt
Select the order from the search results.
From Order Detail, select Email Receipt.
In the provided field, type the recipient's email address (if necessary).
Select Send.
View Order Logs
To view order logs in Log Viewer:
Select the order from the search results.
From Order Detail, select View Logs.