For a long time, we’ve read and heard a lot about delivery and the rise of ghost kitchens. These restaurant service models are far along the adoption curve, boosted by—among other factors—the Covid-19 pandemic. Pre- and post-pandemic, another trend quietly made waves: quick serve and fast casual restaurants have been rolling out self-order kiosks in a big way.
You don’t have to look far to see that kiosks are popular with restaurateurs and guests. The latest industry stats and surveys confirm it.
With guests wanting less face-to-face contact and more social distancing, are self-order kiosks a viable option for ordering and paying for food?
Discover best practices for ensuring that your pledge to healthiness permeates your guest experience.