Support Communities

At Xenial and NEXTEP, we are continually looking for ways to better serve you. Our Xenial and NEXTEP Support Community is an intuitive experience that provides you immediate access to valuable information about your technology landscape.

New User Resources

Learn how to navigate the Xenial Support Community. Tap into timely best practices, tips, and tricks.

Knowledge

Submit a new case entry directly to the Xenial Support Team. Discover relevant knowledge articles, auto-display based on case subject. Track the status of open cases, with the ability to add comments and attachments

Case History

View a summary of your previously recorded case history.

Case Creation

Submit a new case entry directly to the Xenial Support Team. Discover relevant knowledge articles, auto-display based on case subject. Track the status of open cases, with the ability to add comments and attachments.

Shipment Tracking

Track hardware shipments generated from Xenial support cases.

Announcements

Be the first to know about the latest Xenial news and events. View supplemental, non-critical Xenial notifications.

Reports

Standard case reporting to display trends.
Currently under construction.

Dashboards

Graphical representation of the reports.
Currently under construction.

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