Do you know what your customers are saying about you on social media? A 1-star increase can mean a 5-9% increase in your revenue, so you definitely need to find out.
You can easily check and respond to reviews on top platforms like Google, Facebook, Yelp and more–all from one central dashboard. When you’re not sure what to say, you can use the advanced response library to find and choose a reply that best fits your situation.
Compare your locations to determine which marketing and service efforts are trending in the right direction. You can also view your online reputation scores against competitors and view their ratings.