Item Modifiers
Apply modifiers to an order item to add, remove or substitute its ingredients.
For example, when the Sandwich item is added to an order, its ingredients are not displayed on the order item listbox or the kitchen display - only "Sandwich" is displayed.
However, if the customer requests a modification, such extra pickles, the order taker applies the "Extra Pickles" modifier to the item. Now "Extra Pickles" is displayed below the Sandwich item on the order item listbox and the kitchen display.
This ensures the kitchen staff prepares the Sandwich item to meet the customer's request.
Order item modifiers are also printed on the customer receipt to assure the customer their order was prepared correctly.
Modifier Groups
A modifier group is a collection of individual modifiers. For example, a Condiments modifier group might contain the modifier records: Ketchup, Mustard, and Mayonnaise. A menu item may have one or more modifier groups assigned to it.
When an item with an assigned modifier group is added to an order, modifier group placeholders are displayed below the item on the order item listbox.
The number of required selections is displayed above each modifier group on the modifier menu. The modifier group placeholder is highlighted in yellow until the minimum number of required modifiers is selected.
If an attempt is made to Total or Save the order before the required number of modifiers is selected, a prompt appears.
To select modifiers from a modifier group:
From the order item listbox, select the modifier group placeholder.
From the modifier menu, select the modifier(s) requested.
Modifier Builds
The modifier builds feature enables the application of a predefined set of modifiers to an order item without selecting each modifier individually.
For example, the "Deluxe" modifier build includes the modifiers: Cheese, Lettuce, Mayo, and Tomato. Apply the "Deluxe" modifier build to the Sandwich item with the touch of a single button.
Default Modifier Build
The default "build" of an order item refers to the set of modifiers that are automatically included with that item.
For example, the default build of a Sandwich item might include the modifiers: Ketchup, Mustard, and Pickles.
When an item is added to an order, its modifier menu opens. The buttons for the default build modifiers are highlighted in light blue and a check mark appears on the upper-left of the item.
Apply Modifier Build to Item
To apply a modifier build to an order item:
From the order item listbox, select the order item.
From the modifier screen, select the modifier build.
The modifiers in the build are automatically selected on the menu.
The build is displayed below the item on the listbox and the customer receipt.
To remove the modifier build, select it a second time.
Add other modifiers requested by the guest.
Modifiers in the build are highlighted in blue.
Other modifiers are highlighted in white.
Quick Builds Menu
When the list of modifier builds does not fit on the screen, select Quick Builds to view the complete list of builds available for an item.
From the dropdown, select the modifier build.
All Builds Menu
If the list of remaining modifier builds does not fit on the Quick Builds dropdown menu, select All Builds to open a larger menu that contains the complete modifier build list.
The list is alphabetized and grouped by the first letter in the build name.
On the left side of the menu, use the provided tools to filter the modifier build list by name or ingredient.
Split Modify
The Split Modify function enables you to modify a specific quantity of identical items.
For example, if an order contains identical Sandwich items that are combined on the listbox, use Split Modify to split the combined items and modify a specific quantity.
From the order item listbox, select the order items.
From the Actions menu, select Split Modify.
From the Split Modify screen, type the quantity of items to modify.
Select Save.
From the modifier menu, select the requested modifier(s).
Fractional Modifier Quantities
Note
This is an optional feature that may not be available.
This feature enables you to add fractional quantities of modifiers to order items. For example, a guest might request half the standard serving of relish, or one third the amount of mayonnaise on their sandwich.
Fractional modifier quantities are displayed on kitchen tickets and prep instructions.
To specify a fractional modifier quantity:
From the order item listbox, select the order item.
From the modifier menu, select the modifier.
From the modifier button, use plus and minus symbols to increase or decrease the modifier quantity by a fractional amount.
Additional Modification Options
Additional order item modification options include:
Plain - Remove all default modifiers.
Regular - Undo item modifications and revert the order item to its default build.
All the Way - Add all allowed modifiers.