Online Ordering

Gift and Loyalty

Backend

New fields added to "identifyCustomer" requests to loyalty service providers.

Gift and Loyalty

Backend

The "autoActivateCard" flag is always true in "identifyCustomer" calls to loyalty service providers.

Gift and Loyalty

Backend

Orders with loyalty discounts attached can be voided as expected.

Backend

Backend

Information from all touchless transactions is collected in a CSV file export.

Backend

Backend

"Touchless" value implemented for the "payment_type" field of the Payment object.

Backend

Backend

Customer emails are collected and stored in the database if customers request an email receipt on the "Thank You" page.

Backend

Backend

Payment services configured for XOO Backend.

UI

Backend

Rounding functions for tips work as expected with payment services.

UI

Backend

Touchless transactions work as expected with real merchants.

Online Ordering API, Delivery Adapter

Backend

Infrastructure improvements.

Online Ordering API

Backend

The Create Order handler properly validates orders that include marketplace remitted tax or collected exclusive tax.

Delivery Adapter

Backend

Delivery partners who qualify as marketplace facilitators can calculate, collect, and remit state taxes.

Delivery Adapter

Backend

The Delivery Adapter properly converts tax amounts from integer to float values.

Menu Creator, Menu Publisher

UI, Backend

Users can refresh the menu for a particular site or provider from the Portal UI.

Online Ordering API

Backend

Online orders can be associated with Pay Type attributes.

Menu Engine

Backend

Menu availability through delivery services can be set to particular hours with the Time Period and Store Hours configuration.

Menu Engine, Menu Publisher

UI, Backend

Delivery services have been updated with holiday hours.

Menu Creator, Menu Publisher

Backend

External ECS policies and configurations are now supported.

Menu Creator, Menu Publisher

Backend

Bundle components can be configured with multiple default quantities on 3rd party delivery applications.

Menu Creator, Menu Publisher

Backend

Token-based authentication was added to the Menu Publisher.

Menu Creator, Menu Publisher

Backend

The menu creator only triggers menu publishing processes when a callback URL is present.

Menu Publisher

Backend

Site status information is sent to 3rd party delivery services, and orders sent to offline sites are not accepted or placed.

Menu Publisher

Backend

Delivery statuses for publishing and deactivating menus function as expected.

Menu Publisher

Backend

The menu publisher updates existing menus without creating duplicate copies.

Menu Publisher

Backend

Availability hours are properly updated for delivery services.

Menu Publisher

UI

The required selection quality has been removed from optional menu items.

Online Ordering API

Backend

XDC dependencies on Online Ordering operate as expected.

Online Ordering API

Backend

XOO Cache clears entities when requested.

Online Ordering API

Backend

Discount Calculator supports discounts that apply to each qualifying item or to the collective.

Online Ordering API

Backend

Online Ordering API includes the company ID in site status logs.

Online Ordering API, Delivery Adapter

Backend

Infrastructure improvements.

Menu Engine

Backend

Menu Engine supports store hours in "00:00" and "00:00:00" formats.

Delivery Adapter

Backend

Delivery partners who qualify as marketplace facilitators can calculate, collect, and remit state taxes through their platform.

Gift and Loyalty

Backend

Infrastructure improvements to gift service.

Gift and Loyalty

Backend

Discount ID added to Point of Sale responses for both redeeming and declining rewards.

UI

User Interface

Adds a GooglePay button to the touchless UI for Android devices.

UI

User Interface

The Apple Pay card opens when a user selects Apple Pay from the touchless payment screen on Apple devices.

UI, Backend

Backend

Adds endpoints and certificates for XOO UI domain verification.

UI

Backend

Balance due updates when a tip is added to the order.

UI

User Interface

The custom tip text box and expanded keyboard open when a user clicks the custom tip button.

UI

User Interface

Adds a loading icon to the touchless UI screen and improves consistency of the visual design.

UI

User Interface

Updates the name and fav-icon on the Xenial Touchless Pay page.

UI, Backend

User Interface

Updates fields and alignment on the touchless payments credit card payment form.

UI

User Interface

Improves visual design of the add tip form.

UI

Backend

The credit card payment form validates only after the user leaves a field instead of as the user types.

UI

User Interface

GooglePay button displays on the Payment Type page of the Touchless Payment UI when the user selects Custom Tip.

UI

User Interface

Removes spinner from Thank You page after successfully completing a payment using Apple Pay in the Touchless UI.

UI

Backend

Google Pay button displays without delay.

UI

User Interface

Google Pay and Apple Pay buttons are the same size.

Backend

Backend

Performance improvements.

Backend

Backend

Adds support for Apple Pay and Google Pay for touchless UI including merchant_id, and web_checkout_key fields.

Backend

Backend

When a customer pays for an order using Apple Pay or Google Pay the order state is set to Sale.

Notifier

Backend

Notifier now adds post-payment tips to order payment notifications sent to the POS so that the order payment reflects the entire amount paid by the customer.

Menu Engine

Backend

Menu availability hours are built as expected when store hours are available in DM.

Menu Engine

Backend

Item mapping is updated for modifiers without variants.

Gift and Loyalty

Backend

Adds an "Actual number of cards does not match the number requested" error message to the response to the POS.

Gift and Loyalty

Backend

Adds Reverse Bulk Activate action.

Gift and Loyalty

Backend

Updates header and body attributes to support updated loyalty provider requirements.

Gift and Loyalty

Backend

Correct amounts are set by POS on split tender orders with loyalty discounts applied.

Gift and Loyalty

Backend

Added "Actual number of cards does not match number requested" error for bulk activation requests.

Gift and Loyalty

Backend

Active redemptions can be obtained using customer email or phone number as expected.

Gift and Loyalty

Backend

Adds support for a generic "Reverse Bulk Activate" transaction.

Gift and Loyalty

Backend

XGL retrieves customer info from the Customer object for void order requests, when it is available.

Gift and Loyalty

Backend

Void order works as expected when the customer was identified by a QR code on the original order.

Gift and Loyalty

Backend

Menu items mapping is updated.

Gift and Loyalty

Backend

The 'menu_family_0' attribute is no longer required for CheckReward and RedeemReward requests.

Gift and Loyalty

Backend

The 'menu_major_group' and 'menu_family' attributes are set to "0" for all items where 'menu_item_type' is not "M".

Gift and Loyalty

Backend

The correct 'serviceChargeTotal' is sent in redemption requests.

Gift and Loyalty

Backend

The correct 'item_name' is used for items with 'menu_item_type' = "D".

Gift and Loyalty

Backend

The 'serviceChargeTotal' value is not added to the 'subTotal'.

Menu Engine

Backend

Supports external ECS configuration variables.

Menu Engine

Backend

The availability hours calculation is updated to support different formats of input data.

Menu Engine

Backend

'Xenial Menu Engine is Unavailable' alert is logged.

Menu Engine

Backend

Bundle component order quantity can be changed on orders.

Menu Engine

Backend

Menu data is updated to support modifier collections for some integrators.

Gift and Loyalty

Backend

Transaction history data is pulled from loyalty providers using the correct start date.

Gift and Loyalty

Backend

All required items are sent to loyalty providers in the "Check" details.

Gift and Loyalty

Backend

Adds error handling when retrying void requests.

Gift and Loyalty

Backend

The checkReward request includes customer profile details in order to obtain available rewards for the customer.

Gift and Loyalty

Backend

Customer info is obtained from the Customer object instead of from the POS for voidOrder requests.

Gift and Loyalty

Backend

The redeemReward and submitOrder requests include the correct total amounts when communicating with the loyalty provider.

Menu Engine

Backend

Removes all menu entities that do not contain any objects prior to sending the menu to a delivery partner.

Menu Engine

Backend

Consumes the 'allowed_order_source_entity_ids' field from data management to determine product/bundle availability based on the order source.

Menu Engine

Backend

Made specific variables available via export in order to support different ECS policies:

Menu Engine

Backend

Performance improvements.

Menu Engine

Backend

Orders are created using the conditional price based on the order source.

Menu Engine

Backend

Menu creation process no longer stalls without providing an error message.

Menu Engine

Backend

Order source is passed in price engine constructor.

Gift and Loyalty

Backend

Supports bulk activation for some loyalty providers.

Gift and Loyalty

Backend

Resolved communication failure error message with more information on the loyalty provider details to POS.

Gift and Loyalty

Backend

The order_id is now used for the transaction_no for some loyalty providers.

Gift and Loyalty

Backend

Attribute formats are updated for some providers.

Gift and Loyalty

Backend

Reward redemption applies the discount to the order when calculating the subtotal.

Gift and Loyalty

Backend

Orders are submitted to data sync regardless of the status of the checkin operation. The POS is notified of failed checkin and data sync requests. Taxes are included in the submit order request.

Gift and Loyalty

Backend

Loyalty awards can be applied to orders that include gift card payments.

Delivery Adapter

Backend

Deliveries that are voided by the delivery partner are also voided on the POS.

Delivery Adapter

Backend

Tips added to delivery orders for the deliverer are not injected into Xenial.

Delivery Adapter

Backend

Pay types can be associated with order sources.

Delivery Adapter

Backend

Delivery partner orders can be checked in.

Delivery Adapter

Backend

Order mapping is updated to improve modifier identification.

Delivery Adapter

Backend

Xenial order ID can be obtained by referencing the external order ID.

Delivery Adapter

Backend

Product pricing is correct when creating the Xenial order request.

Menu Creator

Backend

Site status information can be sent to delivery partners.

Menu Creator

Backend

Mongo DB connection timeout is set to 30 seconds and new environment variables are available to handle timeout errors.

Menu Creator

Backend

Multiple log in accounts are supported for delivery partner integrations.

Menu Creator

Backend

Menus are not published unless a menu engine callback URL is provided in the order injection request.

Menu Engine

Backend

Empty entities are no longer sent to delivery providers with the menu.

Menu Engine

Backend

Item availability can be restricted based on the 'allowed_order_source_entity_ids' attribute from DM or the 'restricted_order_source_entity_ids' attribute from OL.

Menu Engine

Backend

Added support for ECS configuration variables.

Menu Engine

Backend

Memory usage is improved.

Menu Engine

Backend

Orders are created using the source conditional price when it is defined.

Menu Engine

Backend

Order source is incorporated into the price engine.

Backend

Backend

XOO-backend and XONP now include the request_id, company_id, and site_id context fields.

Backend

Backend

Services and logger are available for requests by middleware.

Menu Publisher, Delivery Adapter

Backend

Added support for integrators that create and publish their own menus to delivery partners and use Xenial for order processing.

Delivery Adapter

Backend

Modifier variations are supported for delivery partners.

Menu Publisher

Backend

Mongo will not timeout when menus are published.

Delivery Adapter

Backend

Deactivate status is saved on publish_success.

Delivery Adapter

Backend

Delivery adapter now uses the updated calculate total endpoint of the XOO API.

Delivery Adapter

Backend

Timeout and retries are update for tax calculation requests. The request will timeout after 10 seconds and be retried up to four times after a delay of two seconds when the request returns a 5XX type error.

Delivery Adapter

Backend

Modifiers are applied correctly when changing a default modifier applied to a child item.

Delivery Adapter

Backend

Child item quantities are calculated as multiples of the quantity of the parent item that is ordered.

Delivery Adapter

Backend

Added support for separate login credentials for delivery integrations.

API

Backend

Orders that cannot be processed trigger an order failed event.

API

Backend

Quantities in the My Order popup are calculated as expected.

API

Backend

Load on the site status notifier is reduced.

Gift and Loyalty

Backend

XGL responds to a generic request from the Xenial POS to identify a customer.

Gift and Loyalty

Backend

XGL now submits orders to loyalty providers based on a generic request from the Xenial POS.

Gift and Loyalty

Backend

XGL now submits redemption requests to loyalty providers based on a generic request from the Xenial POS.

Gift and Loyalty

Backend

XGL now creates new loyalty users based on a generic request from the Xenial POS.

Gift and Loyalty

Backend

XGL now submits a void or accrual request to the appropriate loyalty provider based on a generic request from the Xenial POS. It is possible to void multiple redemptions.

Gift and Loyalty

Backend

XGL now requests applicable offers from the appropriate loyalty provider based on a generic request from the Xenial POS.

Gift and Loyalty

Backend

XGL now prohibits redemption of rewards from multiple loyalty cards on a single order.

Gift and Loyalty

Backend

XGL now validates requested offers with the appropriate loyalty provider based on a generic request.

Gift and Loyalty

Backend

XGL now configures locations for the appropriate loyalty provider based on a generic request.

Gift and Loyalty

Backend

XGL now requests reward redemption from the appropriate loyalty provider based on a generic request.

Gift and Loyalty

Backend

XGL now posts orders to the correct loyalty provider in order to register a customer's visit based on a generic request from the POS.

Gift and Loyalty

Backend

XGL now applies item level discounts properly when a discount is applied to an item with modifiers.

Gift and Loyalty

Backend

XGL configuration now points to updated data sources for requests.

Gift and Loyalty

Backend

XGL uses an updated data-sync URL for submit and void receipts.

Gift and Loyalty

Backend

XGL returns reason_code 36 when requesting reversal of the same transaction more than once.

Gift and Loyalty

Backend

XGL submits cashout requests to the correct provider when the store's cashout amount is zero.

Gift and Loyalty

Backend

XGL returns reason_code 27 when attempting to activate an already activated card.

Gift and Loyalty

Backend

XGL now voids coupon redemptions as expected.

Gift and Loyalty

Backend

XGL displays an alert when requested reports are not available.

Gift and Loyalty

Backend

The POS resubmits requests to XGL if they time out.

Gift and Loyalty

Backend

Rewards data is now returned in an array for the checkReward and redeemReward requests.

Gift and Loyalty

Backend

XGL uses the scanned reward code value from the reward_id property for checkReward requests.

Gift and Loyalty

Backend

XGL uses the reward type returned by the provider in the reward_type property. The status property is now the reward category.

UI

Backend

The XOO UI identifies online and offline stores.

Online Ordering API

Backend

Added ability to assign rules to products and modifiers that charge different prices by order source and destination that also consider variations by time period and parent relationship to charge prices accounting for varying costs due to order channel and fulfillment method

Online Ordering API

Backend

Added SSR caching to improve stability

Online Ordering UI, Online Ordering Backend

User Interface

Added additional warning alerts for Touchless Payment implementation: declined transaction, referral response, invalid web API key, field format error, successfully voiding a payment failure, and when the API returns a 500 error causing the order and payment to not be sent to the store

Online Ordering Backend, Order Notification Processor

Backend

Added context fields to logs for Online Ordering Backend and Order Notification Processor

Order Notification Processor

Backend

Added notification when an order does not deliver to POS so the order can be voided and the customer notified that the order will not be processed

Online Ordering UI, Online Ordering Backend

User Interface, Backend

Updated custom tip field validation to not allow negative tip amounts and show an error when a negative tip is entered

Online Ordering UI

Process

Updated order submission to prevent clicking the "Submit" button multiple times to prevent double-charging

Online Ordering Backend

Backend

Touchless Payments requests now use /addTouchlessPayment endpoint to successfully send outgoing requests to the dispatcher and avoid API validation error 500

Online Ordering Backend

Backend

Updated Touchless Payments for processing void payments when:

UI, Backend

User Interface, Backend

Added ability to integrate custom online ordering solutions that communicate with installed Encounter POS applications

UI, Backend

User Interface, Backend

Added Genius Checkout JS solution gateway integration and payment form

UI

User Interface

Added ability to conveniently customize a bundle/combo to support making orders while changing the standard build of a product item to match current needs

Menu Publisher

Backend

Added ability to send site status information to 3rd party delivery service so orders are accepted and placed when site status is online or declined and not placed when site status is offline

Menu Publisher

Backend

Added ability to deactivate menus on the delivery provider if the menu is not available for ordering for reasons such as no longer available, menu was deleted, working hours are empty or no items are listed in the menu

API, UI, Backend

Backend, User Interface

Added ability to integrate custom online ordering solutions that communication with installed Encounter POS applications

Menu Creator

Backend

Added ability to create and push delivery menu during DM updates to improve menus being published to delivery providers

Menu Creator

Backend

Added ability to deactivate menus on the delivery provider is the menu is not available for ordering for reasons such as working hours are empty, time periods don't match store hours, menu was deleted or no items are listed in the menu

UI

User Interface

Now available in Spanish when reviewing and paying for the order:

UI

User Interface

The "Customize" button now shows for only items with bundle components or bundle item that have modifiers or modifier collections assigned to them in DM

UI

User Interface

The "Product List" button no longer appears on after an order has started processing

UI

User Interface

The "Delete" button no longer appears for bundle components of a "Single Item" type on the bundle item customization page

UI

User Interface

Updated the "Cancel" button:

Menu Creator

Backend

Publisher now sends a response that it received a menu for publishing to the Menu Engine without waiting

Menu Creator

Backend

Headers in request to Menu Engine now set tokens configured for delivery providers properly

OMNI Router

Backend

Added ability to integrate custom online ordering solutions that communication with installed Encounter POS applications

UI

User Interface

Improved the Online Ordering solution to be compliant with ADA standards and best practices to support use by people with different kinds of disabilities

UI, Backend

User Interface, Backend

Added support for multiple payment processors by integrating with Cayan/Genius

UI

Backend

Added ability to assign rules to products and modifiers that charge different prices by order source and destination that also consider variations by time period and parent relationship to charge prices accounting for varying costs due to order channel and fulfillment method

UI

User Interface

Added language switcher to support localization for Spanish

UI

Backend

Added "DISABLE_SITE_AVAILABILITY_FOR_COMPANY_IDS" environment variable to support site availability feature

Backend, Notifier, Order Notification Processor

Backend

Added ability to refund a payment when an order is rejected or doesn't reach POS and send order cancellation email to the customer

API

Backend

Creating an order with an allowed order source now applies the order source price even if there is no time-based pricing configured

UI

User Interface

Removed unnecessary breaks in "Pick Up Time" window

UI

User Interface

After searching using your location, the tab button now navigates to the site information instead of the footer

UI

User Interface

After opening the "My Order" drop-down, the tab button now navigates within the drop-down without going through the rest of the page first

UI

User Interface

Products with the quantity-based setting enabled on their child item pricing now show with correct pricing instead of $0 or not showing at all

UI

Backend

The pickup time for sites using Genius payments now shows the adjusted time and allows for order cancellation instead of ASAP without the ability to cancel

UI

User Interface

Logos specified in the online ordering settings now show on the app

UI

User Interface

The Privacy Policy and Terms of Service links now show on the "Product Catalog" page

UI

User Interface

The "Billing Address 1" field is now required for sites using Genius payments.

UI

User Interface

The "Online Order Unavailable" notification can now only be closed by clicking "Exit Ordering" or "Change store"

UI

User Interface

The "Checkout" button is now always visible regardless of menu size

UI

User Interface

The arrow button and menu frames no longer duplicate for modifier variations

UI

User Interface

The "Adjustment" pop-up now shows next to the "Pick Up Time" drop-down

UI

User Interface

A scrollbar now shows if the product list contains a long menu

UI

User Interface

The "Order Cancellation" page now shows "Start new order" and "Exit ordering" buttons

UI

Process

Orders can no longer be completed with a expired pick up time and "Finish and send order" button can no longer be clicked if the pick up time expires before the order is completed

Backend

User Interface

After entering a payment, the transaction now completes without any errors

Notifier

Backend

Removed field validation causing the email failure

Notifier

User Interface

Email receipt templates now include tip values if configured and available

Menu Update Monitor

Backend

Added ability to assign rules to products and modifiers that charge different prices by order source and destination that also consider variations by time period and parent relationship to charge prices accounting for varying costs due to order channel and fulfillment method

Menu Update Monitor

Backend

Added a check that sends one message to Menu Creator every 15 minutes (or specified check period) if any of the following categories have been updated to allow creating and pushing Delivery menu on DM updates: bundle-component, menu done, menu-category, menu-item-group, modifier-collection, modifier-group, product done, product-price, store-hours-config-group, store-hours-config, time-period, variant, variant-type

Menu Update Monitor

Backend

Added ability to integrate with UberEats and GrubHub delivery services to support 3rd party delivery for multiple providers

Menu Update Monitor, Order Adapter

Backend

Added ability to deactivate menus on the delivery provider if the menu is not available for ordering for reasons such as working hours are empty or no items are listed in the menu

Order Adapter

Backend

Delivery Adapter now uses the new calculate total order details endpoint instead of creating orders for pricing requests

Menu Update Monitor

Backend

Publisher no longer misunderstands store hours that do not include a leading zero or seconds (9:00 instead of 09:00:00)

Menu Update Monitor

Backend

Publisher no longer showing cannot read property error of undefined

Menu Update Monitor

Backend

Menu Update Monitor and Publisher now only create one mongo connection per request per lambda environment

API, Menu Engine, Menu Publisher

Backend

Added ability to assign rules to products and modifiers that charge different prices by order source and destination that also consider variations by time period and parent relationship to charge prices accounting for varying costs due to order channel and fulfillment method

API

Backend

Added an endpoint to retrieve the tax value of an order to support 3rd party delivery for multiple providers

Menu Creator, Menu Publisher

Backend

Added ability to integrate with UberEats and GrubHub delivery services to support 3rd party delivery for multiple providers

Menu Publisher

Backend

Added ability to push delivery menu during DM updates to improve menus being published to delivery providers

Menu Publisher

Backend

Added ability to deactivate menus on the delivery provider is the menu is not available for ordering for reasons such as working hours are empty or no items are listed in the menu

Menu Engine

Backend

Increase timeout limit from 30 seconds to 1 minute for the load balancer

Menu Creator, Menu Publisher

Backend

Publisher no longer misunderstands store hours that do not include a leading zero or seconds (9:00 instead of 09:00:00)

Menu Publisher

Backend

Publisher now sends a response that it received a menu for publishing to the Menu Engine without waiting

API

Backend

Added ability to assign rules to products and modifiers that charge different prices by order source and destination that also account for variations by time period and parent relationhip to charge prices accounting for varying costs due to order channel and fulfillment method

Menu Engine

Backend

Added ability to assign rules to products and modifiers that charge different prices by order source and destination that also account for variations by time period and parent relationhip to charge prices accounting for varying costs due to order channel and fulfillment method

API

Backend

Integration tests now properly provide proper messaging for orders without an id and when adding items to invalid order ids

Menu Engine

Backend

Updated restricting/manageing products sold by the order source value to use the allowed order source entity ids from DM for product availability to forbid selling certain items on 3^rd party delivery services

Menu Publisher

Backend

XMP creates one mongo connection per request per lambda environment instead of one on each request

Menu Publisher

Backend

Creating and pushing the delivery menu now occurs for DM updates in addition to Onboarding Lambda updates

Menu Publisher

Backend

Improved delivery logging for XME, XMP, XAD, XMC, XMUM

Menu Publisher

Backend

Property error of undefined can now be read

API

Backend

Updated error and info logs to include order id, order source id, and order source name