Skip to main content

Things to Know

A few things to know about Xenial Venue Inventory:

What happens when an inventory item is added to a site during an open event?

When an inventory item is assigned to a site during an open event, the inventory item appears on the stand worksheet Entry Form for the site after the transfer is completed or a sales order for the item is tendered.

What happens when pricing for a product or an inventory item changes during an open event?

When a product price or unit price changes during an open event, the updated price is immediately reflected on stand worksheets with an open status, but not for stand worksheet that are already approved or completed.

What happens when a site is added during an active event?

When a site is added during an active event, one of several things occur depending on prior configurations:

  1. If stand worksheets are enabled prior to adding the site to an active event, then a stand worksheet is initialized when the site is added to the event and will save changes from that point forward.

  2. If stand worksheets are enabled after the site is added to an active event, then a stand worksheet is initialized for future events, not the current, active event.

  3. If a site is not added to an active event, but a site terminal processes orders during the sales times for the event, a stand worksheet is initialized and reflects the inventory items consumed by those sales orders.

What is the pre-event transfer status workflow?

When submitting a pre-event transfer, the status changes from open to pending. Once the event starts, all pending pre-event transfers are automatically marked as completed and all open pre-event transfers are canceled.

In Transfer, what is the difference between Print and Print Written Sheet?

Print is available for transfers in any status. The printed sheet includes an area for a signature.

Print Written Sheet is only available for pending transfers. The printed sheet includes an area to manually write the quantity received and an area for a signature.

What happens when a Product Count order is created after the stand worksheet completes?

If a product count order is created after the stand worksheet completes, the counted value updates to the ending count on the stand worksheet, but the quantity on hand value is not updated.

What happens when creating a pre-event transfer after the Event Sales start time?

If the Event Sales start time window is open, even if the event status has not yet updated, the Event is still available in the dropdown as an option for a pre-event transfer.

What will happen if the Company settings time zone does not match the local time zone of the Event?

Typically the Event occurs in the same timezone as the Company. If for some reason the timezone differs, reach out to the Xenial representative for the Company.

What happens when creating a pre- or during event transfer to replenish-to-par if the par values for an Event Type are not set?

For pre- or during event transfers: if replenish-to-par values are not set for the Event Type and another Event Type is not available, the request to replenish-to-par does not replenish items.

For replenish-to-par requests occurring outside of Event hours, the default values in Inventory Item Thresholds are used to replenish items.

Why do stand worksheet item prices display $0.00 although the linked Product has a set price?

The stand worksheet displays $0.00 if the selected inventory item was not the Parent Product.