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Sales Reports

Xenial Cloud Portal 4-Dot Menu Reports Sales

The following introduces the Xenial Cloud reports that are available in the Sales category.

Report

Description

Category Sales per Site

Details about product/modifier usage across categories enabling the site manager to recognize sales trends and forecast inventory.

Employee Audit

Summarizes key financial statistics for a selected employee enabling the site manager to reconcile and audit their activities at the POS. Spaces are provided at the bottom of the report for both the manager and the employee's signature.

Employee Productivity

Details employee productivity enabling the site manager to gauge and optimize overall workforce strategy.

Employee Sales

Sales activity per employee enabling the site manager to monitor employee sales including tips, taxes, and applied discounts.

Employee Scorecard

Employee performance based on defined business logic for the company.

Enterprise Sales Summary

High-level breakdown of sales data across all company sites.

Item Comments

Lists comments or preparation notes that were added for an order item enabling a site to determine if product modifications are necessary.

Labor Performance: Destination

Provides a time-incremented analysis of sales, guest count and corollary performance and productivity metrics grouped by order destination.

Labor Performance: Hour

Details the cost of labor in relation to hourly sales enabling the site manager to optimize labor usage.

Labor Performance: User

Provides a time-incremented analysis of sales, guest count and corollary performance and productivity metrics grouped by user.

Liability Detail

Detailed information about gift certificate sales.

Liability Summary

Summarized information about gift certificate sales.

Modifier Analysis by Category

Details modifier usage across product categories enabling the site manager to recognize sales trends and inventory requirements.

Order Payments

Detailed information about the payments used to tender each order.

Primary Labor by Hour

Labor currency amount for each job code in hourly increments.

Product Mix

Details product sales sorted by major category.

Sales Analysis

View and compare a breakdown of specific sales measures for a selected business date.

Sales and Labor

Details the cost of labor in relation to sales enabling the site manager to optimize labor usage.

Sales and Labor Visualization

Graphical display of summarized sales and labor totals.

Sales and Transaction

Sales and transaction counts by time interval enabling the site manager to forecast labor and inventory requirements.

Service Productivity

Compares sales and guest counts with the respective labor hours.

Speed of Service

Details speed of service times enabling the site manager to audit the performance of the kitchen staff and determine how quickly order items are prepared.

Speed of Service Check Audit

Details speed of service metrics by check and table number.

Speed of Service Performance

Details speed of service performance statistics.

Tax Exempt Detail

Details about tax exemption transactions.

Weekly Sales

Key sales information for a selected week enabling the site manager to audit all payment flows.

Weekly Sales and Labor History

Contains key sales and labor information for a selected week enabling the site manager to optimize labor usage.

Category Sales per Site

The Category Sales per Site report contains details about product/modifier usage across categories enabling the site manager to recognize sales trends and forecast inventory.

Parameters

Submit the following parameters to generate the report:

Events

From the Event Selector, select the events to include.

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Group Option

From the dropdown, select the desired option for grouping items on the report.

Display Options

From the dropdown, choose to view totals for Net Sales or Gross Sales.

Order By

From the dropdown, select the values by which to order the items on the report.

For example, select Sales to group the items on the report by their respective sales data.

Demonstration Level

From the dropdown, select the desired category, product, and/or employee display option.

Employees

From the dropdown, select the employees to include.

Column Descriptions

The following describes the columns on the report:

Category

The content is determined by the selected Demonstration Level.

Net Quantity / Gross Quantity

The column name is determined by the selected Display Option.

Quantity of products sold per each category.

Net Quantity / Gross Quantity <destination name>

The column name is determined by the selected Display Option.

Quantity of products sold per each category per order destination.

% of Net Quantity / Gross Quantity

The column name is determined by the selected Display Option.

Percentage of the Net Quantity or Gross Quantity that is attributable to this item.

Net Sales / Gross Sales

The column name is determined by the selected Display Option.

Total currency amount in Net Sales or Gross Sales.

Net Sales / Gross Sales <destination name>

The column name is determined by the selected Display Option.

Total currency amount in Net Sales or Gross Sales per order destination.

% of Net Sales / % of Gross Sales

The column name is determined by the selected Display Option.

Percentage of the Net Sales or Gross Sales that is attributable to this item.

% of Category

The content is determined by the selected Demonstration Level.

  • Major categories: No calculated value.

  • Minor categories: Percentage of major category sales that is attributable to items in this minor category.

  • Products: Percentage of minor category sales that is attributable to this product.

  • Employees: Percentage of major category sales that is attributable to this employee.

Incident rate %

The content is determined by the selected Demonstration Level.

  • Major categories: No calculated value.

  • Minor categories: Percentage of the guest count that is attributable to the item quantity in this minor category.

  • Products: Percentage of the guest count that is attributable to this product quantity.

  • Employees: Percentage of the guest count that is attributable to this employee quantity.

Discount Totals

Total currency amount in applied discounts (does not include promos or walkouts).

This report includes the following grouping levels:

  • By Hierarchy

  • By Hierarchy and Site

Employee Audit

The Employee Audit report summarizes key financial statistics for a selected employee enabling the site manager to reconcile and audit their activities at the POS. Spaces are provided at the bottom of the report for both the manager and the employee's signature.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Employees

From the dropdown, select the employees to include.

Column Descriptions

The following describes the columns on the report:

Sales Breakdown

Breakdown of the Gross Sales calculation including the Net Sales total.

Destination Sales

Total sales for each order destination.

Tip Totals

Total currency amount in customer tips.

Cash Due

Total amount of cash collected by employee.

Pay Type Totals

Total sales for each pay type; the Rounded Adjustments subsection contains totals for currency that was rounded at the POS.

Service Metrics

  • Total number of guests served.

  • Average Net Sales per guest.

  • Total number of orders.

  • Average Net Sales per order.

Employee Productivity

The Employee Productivity report details employee productivity enabling the site manager to gauge and optimize overall workforce strategy.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Hide Inactive Rows

Enable this toggle to not include rows that do not contain any data.

Column Descriptions

The following describes the columns on the report:

Time

Time of day.

Labor Hours

Total number of hours worked by employees.

Net Sales

Net currency amount of sold products (includes refund transactions).

Transaction Count

Total number of transactions processed.

Guest Count

Total number of guests served.

SPLH

Sales per Labor Hour = Net Sales / Actual Labor Hours.

OPLH

Orders per Labor Hour = Orders / Actual Labor Hours.

GPLH

Guests per Labor Hour = Guests / Actual Labor Hours.

Total

Totals for each applicable column.

Employee Sales

The Employee Sales report contains sales activity per employee enabling the site manager to monitor employee sales including tips, taxes, and applied discounts.

Parameters

Submit the following parameters to generate the report:

Events

From the Event Selector, select the events to include.

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Site

Identifies the site where the sales were processed.

Employee Name

Name of the employee.

Employee Code

ID of the employee.

Gross Sales

Gross currency amount of sold products.

Taxes

Total currency amount in applied taxes.

Discounts

Total currency amount in applied discounts (does not include promos or walkouts).

Liabilities

Total currency amount in gift card and gift certificate sales.

Net Sales

Net currency amount of sold products (includes refund transactions).

Guests

Total number of guests served.

Guest AVG

Average Net Sales per guest.

Tips

Total currency amount in customer tips.

Tip %

Percentage of Net Sales this is attributable to tips.

Deleted Items Amt

Currency total of deleted items.

Voided Items Amt

Currency total of voided items.

Deleted Items Qty

Quantity of deleted items.

Voided Items Qty

Quantity of voided items.

Payment Total

Totals for each applicable column.

Employee Scorecard

The Employee Scorecard report contains information about employee performance based on defined business logic for the company.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Destinations

From the dropdown, select the order destinations to include.

Column Descriptions

The following describes the columns on the report:

Name

Name of the employee.

Guests Count

Total number of guests served.

Net Sales

Net currency amount of sold products (includes refund transactions).

Donations

Total currency amount in guest donations.

GCA

Guest Check Average (Net Sales / Guest Count).

Discounts

Total currency amount in applied discounts (does not include promos or walkouts).

Promos

Total currency amount in applied promotions.

Voids

Total currency amount in canceled items and voids.

Walkouts

Total currency amount in walkout transactions.

Average Table Turn Time (minutes)

The average difference between created time, and the close time per order.

Guests Per Labor Hour

Guests per Labor Hour = Guests / Actual Labor Hours.

Sales Per Labor Hour

Sales per Labor Hour = Net Sales / Actual Labor Hours.

AVG Transaction

Net Sales / Guest Count.

Total

Totals for each applicable column.

Enterprise Sales Summary

The Enterprise Sales Summary report contains a high-level breakdown of sales data across all company sites.

Parameters

Submit the following parameters to generate the report:

Events

From the Event Selector, select the events to include.

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

State

State where site is located.

Site ID

ID of the site.

Site Name

Name of the site.

Business Date

Business date associated with the sales.

Gross Sales

Gross currency amount of sold products.

Custom Calculations

Custom Named Calculations defined in Data Management.

Discount Total

Total currency amount in applied discounts (does not include promos or walkouts).

Liabilities Sold

Total currency amount in gift card and gift certificate sales.

Refund Total

Total currency amount in refunds.

Tax Total

Total currency amount in taxes.

Net Sales

Net currency amount of sold products (includes refund transactions).

Tips

Total currency amount in employee tips.

Payments

Total sales for each pay type; the Rounded Adjustments subsection contains totals for currency that was rounded at the POS.

Liabilities Sold: Gift Card

Total currency amount in gift cards sold.

Deposit Variance: Actual

Total variance between the expected deposit total and the actual deposit total.

Paid In

Total currency amount in Paid In transactions.

Paid Out

Total currency amount in Paid Out transactions.

Donations Total

Total currency amount in guest donations.

Donations Qty

Total quantity of guest donations.

Item Comments

The Item Comments lists comments or preparation notes that were added for an order item at the POS enabling a site to determine if any menu modifications are necessary.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Group Option

From the dropdown, select the items to display on the report.

Column Descriptions

The following describes the columns on the report:

Comment/Product

Comment entered at the POS and the associated product.

Quantity of Comments

Total number of comments.

Grand Total

Totals for each applicable column.

Labor Performance: Destination

The Labor Performance: Destination report provides a time-incremented analysis of sales, guest count and corollary performance and productivity metrics grouped by order destination.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Time

Time of day.

Guest Count

Total number of guests served.

Guest Avg

Average Net Sales per guest.

Net Sales

Net currency amount of sold products (includes refund transactions).

Gross Sales

Gross currency amount of sold products.

Avg. Check

Average Net Sales per guest.

Labor Hours

Total number of hours worked by employees.

Ideal Labor $

Currency amount for the ideal labor cost for this time period, sales amount, and/or guest count.

Labor %

Percentage of hourly net sales that is equal to the ideal labor cost for the day.

Avg. Wage Rate

The average wage rate paid to employees.

Sales / Man HR

The average net sales per labor hour.

Labor Performance: User

The Labor Performance: User report provides a time-incremented analysis of sales, guest count and corollary performance and productivity metrics grouped by user.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Time

Time of day.

Guest Count

Total number of guests served.

Average Table Turn Time (minutes)

Average difference between the Start Time and Close Time of the order.

Net Sales

Net currency amount of sold products (includes refund transactions).

Actual Labor $

Total currency amount of actual labor for this time frame.

Labor Hours

Total number of hours worked by employees.

Var +/-

Difference between the ideal labor hours and the actual labor hours.

Labor Performance: Hour

The Labor Performance: Hour report details the cost of labor in relation to hourly sales enabling the site manager to optimize labor usage.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

General

Time

Time of day.

Guest Count

Total number of guests served.

Guest Traffic %

Percentage of total Net Sales that is attributable to this time frame.

Net Sales

Net currency amount of sold products (includes refund transactions).

Guest Avg

Average Net Sales per guest.

Actual Labor $

Total currency amount of actual labor for this time frame.

Primary Labor

Ideal Labor $

Currency amount for the ideal labor cost for this time period, sales amount, and/or guest count.

Labor Var $

Difference between the ideal labor hours and the actual labor hours.

Actual Labor % of Hourly Net Sales

Percentage of hourly net sales that is equal to the actual labor cost for the day.

Ideal Labor % of Hourly Net Sales

Percentage of hourly net sales that is equal to the ideal labor cost for the day.

Labor Var % of Hourly Net Sales

Difference between the Actual Labor % of Hourly Net Sales and the Ideal Labor % of Hourly Net Sales.

All Labor

Actual Labor % of Total Labor

Percentage of total labor cost that is equal to the actual labor cost for the day.

Actual Labor % of Hourly Net Sales

Percentage of hourly Net Sales that is equal to the actual labor cost for the day.

Actual Labor % of Total Net Sales

Percentage of total Net Sales that is equal to the actual labor cost for the day.

Liability Detail

The Liability Detail report contains detailed information about gift certificate sales.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Site

Name of the site where the transaction was processed.

Business Date

Business Date when the transaction was processed.

Liability Type

Type of liability item sold.

Order Time

Time when the transaction was processed.

Order #

Order number associated with the transaction. Select an order number in this column to view detailed information about the transaction.

Employee

Name of the employee who performed the transaction.

Order Type

Order type associated with the transaction.

Quantity

Quantity sold.

Total

Totals for each applicable column.

Liability Summary

The Liability Summary report contains summarized information about gift certificate sales.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Site

Name of the site where the transaction was processed.

Business Date

Business Date when the transaction was processed.

Liability Type

Type of liability item sold.

Liability Name

Name of liability item sold.

Quantity

Quantity sold.

Total

Totals for each applicable column.

Modifier Analysis by Category

The Modifier Analysis by Category report details modifier usage across product categories enabling the site manager to recognize sales trends and inventory requirements.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Demonstration Levels

From the dropdown, select the desired category, product, and/or employee display option.

Group By

From the dropdown, select the method for grouping the data: Business Date or Site.

Column Descriptions

The following describes the columns on the report:

ID

The content is determined by the selected Demonstration Level.

Category

The content is determined by the selected Demonstration Level.

Total Quantity

Total quantity of products sold.

Qty w/Mods

Quantity of products sold with modifiers.

% w/Mods

Percentage of total products sold that is attributable to products sold with modifiers.

Qty w/o Mods

Quantity of products sold without modifiers.

% w/o Mods

Percentage of total products sold that is attributable to products sold without modifiers.

Quantity

Quantity of applied modifiers.

Frequency,%

Percentage of total products sold that is attributable to applied modifiers.

The content is determined by the selected Demonstration Level.

Total

Net Sales total.

The content is determined by the selected Demonstration Level.

% of Net

Percentage of total Net Sales that is attributable to the Total column value.

Order Payments

The Order Payments report contains detailed information about the payments used to tender each order.

Parameters

Submit the following parameters to generate the report:

Events

From the Event Selector, select the events to include.

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Transaction Type

From the dropdown, select the types of transactions to include (e.g. Sale, Void).

Payment Status

From the dropdown, select the payment statuses to include (e.g. Paid, Voided).

Column Descriptions

The following describes the columns on the report:

Site Name

Name of the site where the transaction was processed.

Business Date

Business Date when the transaction was processed.

Payment Date/Time

Date/time when the transaction was processed.

Order #

Order number associated with the transaction. Select an order number in this column to view detailed information about the transaction.

Order Type

Type of order.

Order State

Order state of the transaction.

Ext Total

Extended order total amount: (Subtotal + Exclusive Taxes) - Discount.

Liabilities

Currency amount in gift cards and gift certificates.

Pre-Payment Tips

Currency amount in pre-payment tips.

Payment Tips

Currency amount in post-payment tips.

Payment

Total currency amount in payments on the order.

Payment Status

Current status of the payment.

SAF

"Store and Forward" transactions (i.e. transactions occurred while the PIN pad was offline).

Pay Type

Payment type applied to the order.

Acquisition Type

Identifies how the payment type information was acquired (e.g. SWIPE).

Trans Type

Transaction type (e.g. Sale, Void).

Trans ID

ID of the transaction.

Card Brand

Brand of payment card (e.g. VISA, MasterCard).

Auth #

Authorization number for the payment.

Last 4 of CC#

Last four digits of the card account number.

Primary Labor by Hour

The Primary Labor by Hour report contains the labor cost for each job code in hourly increments.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Display Options

From the dropdown, select the desired option:

  • Dollars - Reflects periods and totals on the report in respect to currency.

  • Hours - Reflects periods and totals on the report in respect to labor hours.

Column Descriptions

The following describes the columns on the report:

Column

Description

Time

Time of day.

Guests

Total number of guests served.

Job Code

The following information is provided for each job code:

  • Actual Labor $ - Total currency amount of actual labor for this time frame.

  • Ideal Labor $ - Total currency amount of ideal labor for this time frame in relation to the Net Sales or Guest Count.

Total

Totals for each applicable column.

Product Mix

The Product Mix report details product sales sorted by major category.

Parameters

Submit the following parameters to generate the report:

Events

From the Event Selector, select the events to include.

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Column

Description

Major Category

Identifies the major product category to which the product is assigned.

Minor Category

Identifies the minor product category to which the product is assigned.

Product ID

Numeric ID for the product.

Name

Name of the product.

Net Quantity

Net Quantity sold of the product.

Net Sales

Net sales currency amount for the product.

Gross Quantity

Gross Quantity sold of the product.

Gross Sales

Gross sales currency amount for the product.

Discount Totals

Total currency amount in applied discounts (does not include promos or walkouts).

Tax Totals

Total currency amount in applied taxes.

Site-level groupings on the report provide the ability to drill down into site-level detail for each product.

Sales Analysis

The Sales Analysis report enables the site manager to view and compare a breakdown of specific sales measures for a selected business date.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Select the Sales Measures

  1. From the Left Measure dropdown, select the first sales measure.

  2. From the Right Measure dropdown, select the second sales measure.

  3. From the By Business Date: Net Sales graph, select the desired Business Date / Net Sales.

    The following values are provided for the selected sales measures:

    • Store

    • By Destination

    • By Day Part

    • By Hour

    • By Terminal

    • By Employee

Sales and Labor

The Sales and Labor report details the cost of labor in relation to sales enabling the site manager to optimize labor usage.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Interval

From the dropdown, select the time interval to view.

Hide Inactive Rows

Enable this toggle to not include rows that do not contain any data.

Column Descriptions

The following describes the columns on the report:

Time

Time of day. This content is determined the selected Interval.

Net Sales

Net currency amount of sold products in this time interval.

Accum Sales

Accumulated Net Sales.

Transaction Count

Total number of transactions in this time interval.

Accum Transaction Count

Accumulated Transaction Count.

Labor Hours

Total number of hours worked by employees.

Labor Cost

Total labor cost for hours worked by employees.

Accum Labor Cost

Accumulated Labor Cost.

Labor %

Percentage of sales that is equal to the total labor cost.

Accum Labor %

Accumulated Labor %.

Total

Totals for each applicable column.

Sales and Labor Visualization

The Sales and Labor Visualization report contains a graphical display of summarized sales and labor totals.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Element Descriptions

The following describes the elements on the report:

Element

Description

Net Sales

Net currency amount of sold products in this time interval.

Sales per Labor Hour

Average Net Sales per Labor Hour.

Labor Hours

Total number of hours worked by employees.

Labor Cost

Total labor cost for hours worked by employees.

Labor Cost %

Percentage of sales that is equal to the total labor cost.

Sales and Transaction

The Sales and Transaction report contains sales and transaction counts by time interval enabling the site manager to forecast labor and inventory requirements.

Parameters

Submit the following parameters to generate the report:

Events

From the Event Selector, select the events to include.

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Interval

From the dropdown, select the time interval to view.

Display Options

From the dropdown, choose to view totals for Net Sales or Gross Sales.

Column Descriptions

The following describes the columns on the report:

Site

Name of the site.

Business Date

Business date when the sales were processed.

Time

Time of day. This content is determined the selected Interval.

Qty of Sold Items

Quantity of items/products sold.

Net Sales / Gross Sales

The column name is determined by the selected Display Option.

Total currency amount in Net Sales or Gross Sales.

Net Sales / Gross Sales <destination name>

The column name is determined by the selected Display Option.

Total currency amount in Net Sales or Gross Sales per order destination.

Transaction Count

Total number of transactions in this time interval.

Guest Count

Total number of guests for this time interval.

Guest Avg

Average check amount per guest.

Service Productivity

The Service Productivity report compares sales and guest counts with the respective labor hours.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Time

Time of the day.

Guest Count

Number of guests.

Net Sales

Net currency amount of sold products (includes refund transactions).

Labor Hours

Total number of hours worked by employees for the day.

Average Table Turn Time (Minutes)

Average number of minutes to close an order.

Speed of Service

The Speed of Service report details speed of service times enabling the site manager to audit the performance of the kitchen staff and determine how quickly order items are prepared.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Weekly Metrics

Speed of service averages for each day of the week.

Active Orders: HH:MM:SS

Fulfillment times of orders just completed in the kitchen.

Production Screens

Speed of service averages for each kitchen display including the expected service times.

Lead Fulfillment Product Time: HH:MM:SS

Top 4 items with the shortest speed of service time.

Highest Fulfillment Product Time: HH:MM:SS

Top 4 items with the longest speed of service time.

Speed of Service Check Audit

The Speed of Service Check Audit report details speed of service metrics by check and table number.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Order# / Table

Order number associated with the transaction.

Guest

Guest count.

Carry Out

Indicates if the order destination is Carry Out.

Start Time

Time when the first item was added to the order.

Kitchen Send

Time when the order was sent to the kitchen application.

Cook Sell

Maximum bump time from the assembly kitchen displays.

Window Pickup

Maximum bump time from the Expo displays.

Order Close

Time when the order was closed.

Cook Time

Difference between Start Time and Cook Sell.

Window Time

Difference between Cook Sell and Window Pickup.

Start To Close

Difference between Window Pickup and Start Time.

Speed of Service Performance

The Speed of Service Performance report details speed of service performance statistics. The metric calculations include:

  • Cook Time

  • Guest Count

  • Table Turn Time

  • Ticket Time

  • Window/Expo Time

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Destinations

From the dropdown, select the order destinations to include.

Group By

From the dropdown, select the values by which to group the items on the report.

For example, select Business Date and Site to group the items on the report by the associated business date and site.

Interval

From the dropdown, select a time interval by which to group the items on the report (e.g. 30 Min, Hour, By Day Part).

Tax Exempt Detail

The Tax Exempt Detail report contains details about tax exemption transactions.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Company ID

ID of the company.

Order Id

Order number associated with the transaction. Select an order number in this column to view detailed information about the transaction.

Site

ID and name of the site where the transaction was processed.

Business Date

Business Date when the transaction was processed.

Order Time

Time when the transaction was performed.

Order #

Order number associated with the transaction. Select an order number in this column to view detailed information about the transaction.

Channel

Order source associated with the order (e.g. Terminal, Mobile Order).

Destination

Order destination associated with the order.

Tax Exempt ID

Tax Exempt ID associated with the transaction.

Employee

Name of the employee who performed the transaction.

Approver

Name of the site manager who approved the transaction.

Reason

Reason selected by the employee for the tax exempt transaction.

Order State

Order state of the transaction.

Subtotal

Order total before tax.

Discount

Total currency amount in applied discounts (does not include promos or walkouts).

Grand Total

Totals for each applicable column.

Tax Exempted

Total currency amount of tax exemption.

Weekly Sales

The Weekly Sales report contains key sales information for a selected week enabling the site manager to audit all payment flows.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.

Column Descriptions

The following describes the columns on the report:

Sales Breakdown

Daily totals for the following items:

  • Net Sales

  • Discount Total

  • Refund Total

  • Tax Total

  • Post Payment Voids

  • Gross Sales

Click the links on the report to drill down into an item and view more details (if applicable).

Drawer Count Variance

Total variance between the expected drawer count amount and the actual drawer count amount.

Destination Sales

Sales by order destination (e.g. Eat In, Carry Out).

Discount Totals

Total currency amount in applied discounts (does not include promos or walkouts).

Tax Totals

Total currency amount in applied taxes.

Pay Type Totals

Total sales for each pay type; the Rounded Adjustments subsection contains totals for currency that was rounded at the POS.

Tip Totals

Total currency amount in customer tips.

Cancel/Voids

Total currency amount in canceled items and voids.

Deposits Variance

Total variance between the expected deposit total and the actual deposit total.

Saved

Breakdown of the Saved Sales calculation.

Click the links on the report to drill down into an item and view more details (if applicable).

Other Statistics

Total currency amount in non-taxed item sales and gift card cash out transactions.

Liability Items

Total currency amount in gift card and gift certificate sales.

Donations

Total currency amount in guest donations.

Order Source

Total sales by order source.

Weekly Sales and Labor History

The Weekly Sales and Labor History report contains key sales and labor information for a selected week enabling the site manager to optimize labor usage.

Parameters

Submit the following parameters to generate the report:

Sites

From the Site Selector, select the sites to include.

Calendar

Select the calendar icon Calendar_Icon.png to select the period/dates to include.