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Fees

Use the Fees editor to define additional fees that can be added to qualifying orders either manually or automatically at the POS as dictated by business rules.

For example, a site might apply an automatic 5% surcharge on all product transactions.

Applied fees are printed on the guest receipt and can be included on the DAR / SDR / EAR reports.

For each fee:

  • Specify the application method: Automatic or Manual.

  • Specify the calculation method: Fixed or custom amount/ percentage, or order total range.

  • Define its availability at the POS by order source, destination, and/or event type.

  • Identify the criteria an order must meet to qualify for the fee.

  • Define employee role restrictions for the application of manual fees.

To enable the user to apply fees at the POS, add the Fees item to the Available Order Options for a terminal scheme. The Available Order Options section is located on the Order Entry tab of the Terminal Scheme editor.

The following describes how to create the following fee types:

  • Automatic Fee - The fee is automatically applied to orders that meet the qualifying criteria.

  • Manual Fee - The fee must be manually applied to orders by the user at the POS.