Heat Chute Panel

Additional information about the Heat Chute Panel:

Additional information about configurations and settings:

Heat Chute Requirements

Requirements to use the Chef Heat Chute feature:

  • SL20 Chef Display

  • 8GB HD

  • Portal Integration

Customized Products

The Heat Chute Panel displays customized products when configured through The Portal to use manual mode.

Heat Chute Modes

The Chef Heat Chute Panel has three (3) modes:

Mode

Description

Adaptive [Default]

Chef automatically selects and organizes the Top 10 products that appear in the Heat Chute Panel for each day part. Product selection organization is based on projections for the current 15 minute time period. Chef updates projections and reorganizes products, if necessary, every 15 minutes. The Adaptive mode is the default setting for the Chef Heat Chute Panel.

The Adaptive mode overrides manual Heat Chute configurations.

For more information, see Adaptive Mode (Default).

Manual

In Manual mode, products are manually selected and organized in The Portal. In Manual mode, the Heat Chute Panel only appears on the Chef screen for the time periods and products selected.

For more information, see Manual Mode.

Disabled [Off]

When the Off mode is selected, the Chef Heat Chute Panel does not appear on the Chef screen, even if products and time periods are manually selected and organized.

For more information, see Disable the Heat Chute Panel.

Adaptive Mode (Default)

Chef automatically selects and organizes the Top 10 products that appear in the Heat Chute Panel for each day part. Product selection organization is based on projections for the current 15 minute time period. Chef updates projections and reorganizes products, if necessary, every 15 minutes. The Adaptive mode is the default setting for the Chef Heat Chute Panel.

Nota

The Adaptive mode overrides manual Heat Chute configurations.

Additional details about the Adaptive mode:

  • The product organizational hierarchy:

    • Primary: "Now" field.

    • Secondary: "Name" field.

  • If a Top 10 product is not projected for the current 15 minute time period or the projected count is zero [0], that product is not displayed on the Heat Chute Panel.

  • If a day part change is approaching in the next 15 minutes, Chef reviews the projections for the next day part and determines:

    • If the product is available for the next day part and has a projected quantity, that quantity appears in the "in 15 minutes" field.

    • If the product is not available for the next day part or does not have a projected quantity, the current quantity appears in the "Now" field and dashes [---] appear in the "in 15 minutes" field.

Manual Mode

In Manual mode, products are manually selected and organized in The Portal. In Manual mode, the Heat Chute Panel only appears on the Chef screen for the time periods and products selected.

Additional details about Manual mode:

  • If the product does not have a projected quantity for the day, dashes [---] appear and a warning message appears.

  • If the product has a projected quantity for the day, but the current projection value is zero (0), the Heat Chute Panel displays "0".

Off Mode

When the Off mode is selected, the Chef Heat Chute Panel does not appear on the Chef screen, even if products and time periods are manually selected and organized.

Heat Chute Configurations

The Portal Chef Set Up Menus Set Up Heat Chute

The Heat Chute Panel uses projections to determine the products that are represented. Time estimates appear on the left of the Heat Chute area, under Build Time.

A few helpful points about the Heat Chute Panel:

  • The Heat Chute Panel does not appear on the screen if heat chutes are not configured for the time period or if the Adaptive Heat Chute mode is not enabled.

  • Heat Chute projections are based on unmodified products unless otherwise configured.

  • A question mark symbol appears by products with less than five weeks of sales history.

Heat Chute configurations available on The Portal:

Adaptive Mode Configuration

The Portal Chef Set Up Menus Set Up Heat Chute

To activate the Heat Chute Panel Adaptive Mode:

  1. From the Store Selector on the right, select a site.

  2. Locate the Adaptive Heat Chute column on the left. To create a new time period, hover the cursor over the start time, and then select and drag the cursor to the end time.

    • To adjust the time period, hover the cursor over the start or end time, and then select and drag it to the desired time.

  3. On the upper-right of the panel, select Save Changes.

  4. On the Save confirmation message, select OK.

  5. From the menu list on the left of The Portal, select Sync Changes.

    For more information, see Sync Changes.

Nota

When an adaptive heat chute period ends, the heat chute displays products that are manually configured for the time period.

Manual Mode Configuration

The Portal Chef Set Up Menus Set Up Heat Chute

To manually configure the Heat Chute Panel:

  1. From the Store Selector on the right, select a site.

  2. From the Chute dropdown, select the number of heat chute columns.

  3. To create a New Time Period for a heat chute, hover the cursor over the start time, and then select and drag the cursor to the end time. Select and drag the time period block to adjust the time as necessary.

  4. From the Product Settings on the right, assign a product to the time period.

  5. Repeat Passo 3 and Passo 4 for each heat chute. Select an unoccupied time period to add multiple products to a heat chute.

  6. On the upper-right of the panel, select Save Changes.

  7. On the Save confirmation message, select OK.

  8. From the menu list on the left of The Portal, select Sync Changes.

    For more information, see Sync Changes.

Nota

Adaptive Heat Chute configurations override Manual Heat Chute configurations.

For more information, see Adaptive Mode Configuration.

Copy Settings

The Portal Chef Set Up Menus Set Up Heat Chute

Copy Heat Chute settings to one site or multiple sites.

To copy Heat Chute settings:

  1. From the Store Selector on the right, select a site.

  2. On the upper-right of the Heat Chute Edit panel, select Copy Settings.

  3. From the Copy to Selected Stores list, select the checkbox next to the site(s) to receive the copied configuration.

  4. At the top of the list, select Copy to Selected Stores.

  5. Read the Copy Settings confirmation, then select Yes.

    • Alternatively, select No to exit without changes.

    Nota

    Only site-available products are copied to the target heat chute panel.

  6. On the Save confirmation message, select OK.

  7. From the menu list on the left of The Portal, select Sync Changes.

    For more information, see Sync Changes.

Disable the Heat Chute Panel

The Portal Chef Set Up Menus Set Up Heat Chute

To disable the Heat Chute Panel:

  1. In a heat chute column, select a product.

  2. On the right side of the panel, next to Product Settings, select Delete.

  3. Repeat Passo 1 and Passo 2 until all products are removed from all heat chutes.

  4. On the upper-right of the panel, select Save Changes.

  5. On the Save confirmation message, select OK.

  6. From the menu list on the left of The Portal, select Sync Changes.

    For more information, see Sync Changes.