Create an Order Ready Display
An Order Ready display is positioned in the customer waiting area enabling the customer to see the status of their order.
While a customer's order is prepared in the kitchen, the customer's name appears in the In Progress section on the display.
When the order is ready, the customer's name appears in the Ready section. In an Upstream Status environment, the customer's order remains in the In Progress column until all their order items are bumped from all Upstream Status displays.
Note
If a customer name is not associated with the order, the order number is displayed.
To create an Order Ready display:
→ → →
(Optional) Select Select Sites to choose the site to set up.
Select Create Kitchen Screen.
In the Name field, type a name for the display.
From the Screen Type dropdown menu, select Order Ready.
Choose a color scheme for the display.
Define Clear Customer Settings. These settings determine how the customer name is displayed.
Define Screen Orientation
The following describes the settings in the Order Ready Configuration section of the Kitchen Screen Settings editor. This section is only applicable to Order Ready displays.
Setting | Description |
---|---|
Orientation | Select the desired orientation for the In Progress and Ready sections.
|
Customer Count | Select the desired number of customer names to display on each row of the In Progress and Ready sections. |
Choose Color Scheme
The following describes the settings in the Choose Color Scheme section of the Kitchen Screen Settings editor. This section is only applicable to Order Ready displays.
Setting | Description |
---|---|
In Progress | Select the desired colors for the In Progress section of the display.
|
Ready | Select the desired colors for the Ready section of the display.
|
Border | Select the desired colors for the border of the display.
|
Background | Select the Background Color field to choose a background color for the display. |
Configure Customer Name Settings
The following describes the settings in the Clear Customer section of the Kitchen Screen Settings editor. This section is only applicable to Order Ready displays.
Setting | Description |
---|---|
Order Overdue After | Define the amount of time that must pass after a customer name appears in the Ready column before it is removed.
|
Hide Ready Timer |
|
Upstreams | Select the kitchen screens to associate with the action of moving the customer name from the In Progress section to the Ready section.
|
Destinations | Select the order destinations to associate with the display.
|