Create an Order Ready Display

An Order Ready display is positioned in the customer waiting area enabling the customer to see the status of their order.

While a customer's order is prepared in the kitchen, the customer's name appears in the In Progress section on the display.

When the order is ready, the customer's name appears in the Ready section. In an Upstream Status environment, the customer's order remains in the In Progress column until all their order items are bumped from all Upstream Status displays.

Note

If a customer name is not associated with the order, the order number is displayed.

To create an Order Ready display:

Xenial PortalData ManagementKitchen SettingsKitchen Screen Settings

  1. (Optional) Select Select Sites to choose the site to set up.

  2. Select Create Kitchen Screen.

  3. In the Name field, type a name for the display.

  4. From the Screen Type dropdown menu, select Order Ready.

  5. Define Order Ready Display Configuration Settings.

  6. Choose a color scheme for the display.

  7. Define Clear Customer Settings. These settings determine how the customer name is displayed.

Define Screen Orientation

The following describes the settings in the Order Ready Configuration section of the Kitchen Screen Settings editor. This section is only applicable to Order Ready displays.

Setting

Description

Orientation

Select the desired orientation for the In Progress and Ready sections.

  • Horizontal - Display the sections horizontally.

  • Vertical - Display the sections vertically.

Customer Count

Select the desired number of customer names to display on each row of the In Progress and Ready sections.

Choose Color Scheme

The following describes the settings in the Choose Color Scheme section of the Kitchen Screen Settings editor. This section is only applicable to Order Ready displays.

Setting

Description

In Progress

Select the desired colors for the In Progress section of the display.

  • Select the Text Color field to choose a color for the text, then select OK.

  • Select the Background Color field to choose a background color. Once you have chosen a color, select OK.

  • A preview of your selections is displayed in the Result field.

Ready

Select the desired colors for the Ready section of the display.

  • Select the Text Color field to choose a color for the text, then select OK.

  • Select the Background Color field to choose a background color. Once you have chosen a color, select OK.

  • A preview of your selections is displayed in the Result field.

Border

Select the desired colors for the border of the display.

  • Select the Text Color field to choose a color for the text, then select OK.

  • Select the Background Color field to choose a background color. Once you have chosen a color, select OK.

  • A preview of your selections is displayed in the Result field.

Background

Select the Background Color field to choose a background color for the display.

Configure Customer Name Settings

The following describes the settings in the Clear Customer section of the Kitchen Screen Settings editor. This section is only applicable to Order Ready displays.

Setting

Description

Order Overdue After

Define the amount of time that must pass after a customer name appears in the Ready column before it is removed.

  • From the dropdown menu, select the desired time interval: Seconds or Minutes.

  • In the provided field, type the number of seconds or minutes to retain the customer name.

Hide Ready Timer

  • Enable this toggle to hide the order ready timer.

  • Disable this toggle to display the order ready timer with the customer name.

Upstreams

Select the kitchen screens to associate with the action of moving the customer name from the In Progress section to the Ready section.

  • For example, if the EXPO_IN screen is selected, then whenever a customer's order is bumped from the EXPO_IN screen, the customer's name is moved from the In Progress section to the Ready section to notify the customer that their order is ready.

Destinations

Select the order destinations to associate with the display.

  • Select Add to add a new order destination record to the list.