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Printer (Serial)

Xenial PortalData ManagementOrdering SettingsHardwarePeripherals

To define settings for a printer with a serial connection:

  1. From the Peripheral Type dropdown, select Printer.

  2. From the Peripheral Type dropdown, select Printer.

  3. From the Peripheral Schema dropdown, select Printer.

  4. From the Connection Type dropdown, select SERIAL.

  5. Select Continue.

  6. From the General page, define general printer settings.

  7. From the #N1656367654727 page, select various printer options.

  8. From the upper-right of the screen, select Save.

General

  1. From the menu pane on the left, select General.

  2. Locate the Peripheral Type section.

    • Toggle Active to Active if the device is available for use at the site.

    • Multi-site users: To the right of the field, select the globe icon to define values for each site.

  3. Locate the Peripheral Configuration section.

    Field

    Description

    Peripheral Name

    Type a name for the device.

    Printer Type

    From the dropdown, select the type of printer: Receipt or Kitchen.

    Vendor

    From the dropdown, select the vendor for the device.

    Model

    From the dropdown, select the device model.

    Cutting Option

    From the dropdown, select the method to cut the printer paper:

    • Full Cut - Cut the paper fully and detach it from the roll.

    • Partial Cut - Cut the paper partially to enable the user to pull it from the roll.

    • Tear Bar - The operator detaches the paper from the roll using the physical tear bar attached to the printer.

    Label Printer

    Toggle Yes if the printer has the capability to print sticky (adhesive) labels.

  4. Locate the Connection Configuration section.

    • In the IP field, type the IP address of the device.

    • In the Port field, type the COM port to which the device is connected.

  5. Locate the Configuration Set section.

    • Select Add Set to add and define a set of network configuration options.

Printer Options

  1. From the menu pane on the left, select Printer Options.

  2. Select the applicable printer options:

    Section

    Description

    Print Template

    Select the formatting template for print jobs.

    To add a print template set:

    1. Select Add Set.

    2. From the Print Template Set Options window, select +Add Template.

    3. From the Print Templates dropdown, select the template.

    Backup Printers

    Select the backup printers to use in the event this printer is unavailable.

    To add a set of backup printers:

    1. Select Add Set.

    2. From the Backup Printer Set Options window, select +Add Backup Printer.

    3. From the Backup Printer dropdown, select the printer.

    4. Select additional printers as needed.

    5. Select and drag the control to the left of the listed printers to sort them in the desired sequence.

    Routing Categories

    Note

    This section is only available for kitchen printers.

    Assign kitchen routing categories to the printer.

    To add a kitchen routing category set:

    1. Select Add Set.

    2. From the Routing Categories dropdown, select one or more categories. Order items assigned to the same categories are routed to this printer. If no categories are selected, ALL order items are routed to this printer.

    Preferred Terminal Assignment

    Select the POS terminals to associate with this printer.

    To a POS terminal set:

    1. Select Add Set.

    2. From the Preferred Terminal Assignment Set Options window, select Add Preferred Terminal.

    3. From the Preferred Terminal dropdown, select the terminal.

    4. Select additional terminals as needed.

    5. Select and drag the control to the left of the listed terminals to sort them in the desired sequence.