Printer Settings (USB)

To define settings for a printer with a USB connection:

Xenial PortalData ManagementOrdering SettingsHardwarePeripherals

  1. From the Peripheral Type dropdown, select Printer.

  2. From the Peripheral Schema dropdown, select Printer.

  3. From the Connection Type dropdown, select USB.

  4. Select Continue.

  5. Locate the Peripheral Type section.

    • Set the Active toggle to Active if the device record is available for use at the site.

    • Multi-site users: To the right of the field, select the globe icon to define values for each site.

  6. Locate the Peripheral Configuration section.

    • In the Peripheral Name field, type a name for the printer.

    • From the Printer Type dropdown, select the type of printer: Receipt or Kitchen.

    • From the Vendor dropdown, select the vendor for the device.

    • From the Model dropdown, select the device model.

    • From the Cutting Option dropdown, select the method to cut the printer paper.

      • Full Cut - Cut the paper fully and detach it from the roll.

      • Partial Cut - Cut the paper partially to enable the user to pull it from the roll.

      • Tear Bar - The operator detaches the paper from the roll using the physical tear bar attached to the printer.

    • Toggle Label Printer to Yes if the printer has the capability to print sticky (adhesive) labels.

  7. Locate the Connection Configuration section.

    • In the VID field, type the 16-bit vendor ID of the device.

    • In the PID field, type the 16-bit product ID of the device.

  8. Select Printer Options from the pane on the left.

  9. From thePrint Template section, select the formatting template for print jobs:

    • Select Add Set.

    • From the Print Template Set Options window, select +Add Template.

    • From the Print Templates dropdown, select the template.

      • The dropdown list is populated with the records created using the Receipt Templates editor, which is accessible from the Ordering Settings > Settings > Receipts menu in Data Management.

    • Select Save & Close.

  10. From the Backup Printers section, select the backup printers to use in the event this printer is unavailable.

    • Select Add Set.

    • From the Backup Printer Set Options window, select +Add Backup Printer.

    • From the Backup Printer dropdown, select the printer.

    • Select additional printers as needed.

    • Select and drag the control to the left of the listed printers to sort them in the desired sequence.

    • Select Save & Close.

  11. From the Routing Categories section, assign kitchen routing categories to the printer (This section is only available for kitchen printers):

    • Select Add Set.

    • From the Routing Categories dropdown, select one or more categories. Order items assigned to the same categories are routed to this printer. If no categories are selected, ALL order items are routed to this printer.

    • Select Save & Close.

  12. From the Preferred Terminal Assignment section, select the POS terminals to associate with this printer:

    • Select Add Set.

    • From the Preferred Terminal Assignment Set Options window, select Add Preferred Terminal.

    • From the Preferred Terminal dropdown, select the terminal.

    • Select additional terminals as needed.

    • Select and drag the control to the left of the listed terminals to sort them in the desired sequence.

    • Select Save & Close.