Payment Device Settings (LAN)

Xenial PortalData ManagementOrdering SettingsHardwarePeripherals

To define settings for a payment device with a LAN connection:

  1. From the Peripheral Type dropdown, select Payment.

  2. From the Peripheral Schema dropdown, select Payment.

  3. From the Connection Type dropdown, select LAN.

  4. Select Continue.

  5. Locate the Peripheral Type section.

    • Set the Active toggle to Active if the device record is available for use at the site.

    • Multi-site users: Select the globe icon located to the right of the field to define values for each site.

  6. Locate the Peripheral Configuration section.

    • In the Peripheral Name field, type a name for the device.

    • From the Payment Platform dropdown, select the processing application used by the device: PAX or HeartSIP

    • From the Vendor dropdown, select the vendor associated with the device.

    • From the Model dropdown, select the device model.

    • Set the Show Tips Dialog toggle to Yes to open the customer tip dialog when processing a payment.

    • In the Batch Timeout Seconds field, type the number of seconds to wait to successfully process batch settlement commands before timing out.

    • Set the Enable Swipe Ahead toggle to Yes to allow customers to swipe their payment card and type their PIN (or sign for the transaction) before the cashier finishes entering the order. Once the order is entered, the customer approves the order total and the receipt prints. This feature speeds up the order tendering process.

      Note

      The Enable Swipe Ahead feature is not supported by all devices. If the feature is not supported a message is displayed below the Enable Swipe Ahead toggle.

  7. Locate the Connection Configuration section.

    • In the IP field, type the IP address of the device.

    • In the Port field, type the COM port to which the device is connected.