General Kitchen Screen Settings

The following describes the settings in the General page of the Kitchen Screen Settings editor. The General page includes the following sections:

Naming

Setting

Description

Name

Type a name for the kitchen screen.

Description

(optional) Type a detailed description of the kitchen screen.

Screen Type

Select the type of kitchen screen to add:

  • Basic - Displays orders sent from the Ordering application for the kitchen staff.

  • Order Ready - Enables the customer to see the status of their order. A name is assigned to the order (usually the customer's name). The name appears in the "In Progress" column while the order is prepared. When the order is ready for pickup, the name appears in the "Ready" column.

Footer Text

Type the name of the kitchen display. This name is displayed in the screen footer.

Native Scheme

From the dropdown, select the default kitchen scheme for this display.

The selected kitchen scheme name is not displayed in the title bar when the scheme is active.

Bump Bar

Select the desired bump bar map for this screen.

A bump bar map defines the basic functions of the bump bar buttons and the bump bar's alternate functions.

Screen Layout

Setting

Description

Orientation

Select the desired screen orientation:

  • Row – The order cells on the screen are sequenced in rows with the orders listed left-to-right.

  • Column – The order cells on this display are sequenced in columns with the orders listed top-to-bottom.

Important

Split screen displays are only supported in Row orientation.

Column Count

Type the number of order columns to include on the display.

Split Offset

Type the first cell number for the second screen on a split screen display.

Valid values: 0-6

Important

This setting is only applicable to split screen displays.

Default Pane

Select the pane to enable on the display by default. The available panes include:

  • Sticky Summary

  • Forecast

  • Sticky Ingredients

About the Sticky Summary Pane

The Sticky Summary Pane displays the "All Day Count" for a kitchen display. The "All Day Count" refers to the total quantity of each order item from all active orders on the display.

The kitchen staff preparing the order items refers to the Sticky Summary Pane to quickly determine the order item quantities to prepare. The order item quantities are automatically updated as orders are bumped and new orders are added.

About the Forecast Pane

In store environments where products must be prepped ahead of customer demand, the kitchen staff can view production forecast data, eliminating the need to print and post reports from other systems.

The production forecast data (or build-to numbers) informs the kitchen staff how much of each product needs to be prepared for a specific period of time in order to meet the forecasted customer demand.

About the Sticky Ingredients Pane

The Sticky Ingredients Pane displays aggregated quantities of order item ingredients. The kitchen staff can refer to the pane to quickly determine the order item ingredients to prepare in order to fulfill the orders routed to their station.

The ingredient quantities are automatically updated as orders are bumped and new orders are added.

Ingredients Pane Decimal Places

Type the desired number of decimal places to use for ingredient quantities on the Sticky Ingredients Pane.

Show Average Service Time

Display the average service time in the footer of the kitchen display to notify the kitchen staff of their average Speed-of-Service (SoS).

Service time is calculated by subtracting the "Bump Time" of an order from its "Sent Time". The average service time is displayed on the kitchen display in a defined time interval.

When Show Average Service Time is enabled, specify the time interval at which to calculate the average service time:

  • Select one of the provided intervals or select Custom to define a custom interval.

  • In the Average Service Time field, type the custom interval (in minutes).

Popup Menu

Setting

Description

Advanced Functions

Enable the Advanced Functions menu on the popup menu, which includes the following functions:

  • Reassign Station - Assign the kitchen station to another employee.

  • Refresh Configuration - Update the application with the latest Data Management configuration updates.

Recall Last

Include the Recall Last function on the popup menu, which recalls the last order bumped from the screen.

Recall Screen

Include the Recall Screen function on the popup menu, which displays a list of recalled orders.

Recipes

Include the Recipes function on the popup menu, which enables the kitchen staff to view the recipes of order items.

Font Display Size

Include the Font Display Size function on the popup menu, which enables the kitchen staff to configure the font size of kitchen tickets.

Scheme Change

Include the Scheme Change function on the popup menu, which is used to change the current kitchen scheme.

Notifications

Include the option to open the Notifications menu on the popup menu.

Forecast Pane

Include the option to open the Forecast Pane on the popup menu.

Ingredients Pane

Include the option to open the Sticky Ingredients Pane on the popup menu.

Upstream Screens

Select Add Screens to select the displays that are "upstream" of this display. Order items from the selected displays will also appear on this display.

About the Upstream Status Feature

Orders and combo meals are generally prepared at two or more different stations prior to final assembly and delivery to the customer. The Upstream Status feature indicates the status of order item components at other stations and disallows the bumping of an order from a kitchen display until all order item components are fully prepared.

See also Show Upstream Indicators on the Cells page of the Kitchen Screen Settings editor.

Upstream Screens for Hold Timer

Select Add Screens to select the displays that trigger the Hold Timer on this display when corresponding orders are bumped from them.

The Hold Timer is the amount of time the order has been sitting in the ‘Hold’ area awaiting customer arrival. The Hold Timer starts when the order is bumped from the display.

Bump Upstream Screens

Select Add Screens to select the displays where orders are bumped automatically when the same order is bumped from this display.

Priority Order Destinations

Select Add Destinations to select the order destinations that can be sent to the display as "priority orders".

When XKM receives an order from the Ordering application with a priority flag, XKM identifies the order as a priority order and presents it on the kitchen display as follows:

  • "Priority Order" is displayed in the kitchen ticket header.

  • The order is displayed in the first cell of the order queue ahead of all other orders.

This notifies the kitchen staff that they need to prepare the priority order immediately before other orders in the queue.