Tender Operations

The following Encounter POS topics are related to Tender operations.

Credit Payments / Manual Entry

Credit Card / Gift Card / School Card

  1. Swipe the card using the card reader.

  2. Select the applicable tender button.

Multiple Pay Types (Partial Payment)

  1. Type the currency amount to apply first.

    • When Cash is used, add the Cash pay type last.

  2. Swipe the card using the card reader.

  3. Select the applicable tender button.

  4. Repeat steps 1-3 until the order is paid in full.

Manual Credit Card Payment

Method 1:

  1. Select Credit Card.

  2. Use the number pad to type the card number.

  3. Select Enter.

  4. Use the number pad to type the card's expiration date (MMYY).

  5. Select Enter.

Method 2:

  1. Use the number pad to type the card's expiration date (MMYY).

  2. Select @.

  3. Use the number pad to type the card number.

  4. Select Credit.

    Anmerkung

    Partial payment is not supported with this method.

Overring (Refund) Order

Whole Order (Overring in Order History)

  1. Use the Order +/- buttons to find the order.

    -OR-

    Type the order number, and then select New Order.

  2. Swipe the Manager card using the card reader.

  3. Select Overring.

Individual Item (Not in Order History)

  1. Select New Order.

  2. Swipe the Manager card using the card reader.

  3. Select Overring.

    • Ensure ORNG appears at the top of the virtual receipt

  4. Select the items to overring.

  5. Select Total.

  6. Type the displayed amount, and then select the applicable pay type.

Employee Meal Discount

  1. Enter the order, and then select Total.

  2. Navigate to the discounts panel.

  3. Swipe the Manager card using the card reader.

  4. Type the badge number of the employee (if applicable).

  5. Select the employee meal discount.

  6. Select Total.