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Things to Know

What type of paper do the receipt printers use?

3-1/8th inch, FAX-quality, thermal paper.

What should be done if an ERROR appears on the screen?

Contact Xenial Support.

What should be done if there is a discrepancy when closing an Insert, Shift, or Day?

If there is a discrepancy, DO NOT submit the insert close. Contact Xenial Support.

Where should Manager Cards be stored?

Store Manager Cards (System M and 15) in the restaurant safe at all times.