Are you considering adding kiosks to your fast casual or quick serve restaurant? According to Hospitality Technology’s annual Restaurant Technology Study for 2019, 26% of respondents plan to add kiosk hardware for the first time. Among digital engagement innovators, the number is higher: 44% of these leaders will be making preliminary investments in kiosks.
So is now a good time for self-order? The stats seem to point to Yes. Check out our top 10 compelling reasons now is the time to consider kiosks for your restaurant.
6 to 8 months: Touchscreen kiosks pay for themselves in this timeframe.
65% of customers would visit an establishment more often if it had self-service kiosks.1
30% of customers prefer to order from a kiosk versus a cashier, even if the lines are equal in length.1
25% of restaurant customers have used a self-ordering kiosk at a restaurant within the past three months.1
41% of quick-service operators plan to devote more resources to tablets, iPads, tableside ordering systems, or self-serve kiosks this year.2
20%: Restaurants running NEXTEP kiosks report 20% or greater increase in service speed.
Over 25% of consumers ages 65 and older have placed orders on self-service kiosks within the past 12 months.1
15%: NEXTEP customers report a 15% or greater bump in average check size due to intelligent upsell.
30%: increase in consumer spending when ordering through self-service kiosks.3
The power of pairs: A pair of kiosks outperforms a single kiosk by a factor of 3!
Ready To Make Self-Order Tech A Part Of Your Concept?
Talk to us about your goals. Our team of experts can help you ensure that your kiosk strategy is a success, now and in the future.