The answer is both. 

It solves business problems and creates new technological problems.
Company email solves a communication for your business. (Remember what it was like last time your email was down?)
When your email goes down, that is technological. 

We solve hundreds of different technological problems. 
Bookmark this page or save Brian's email address, sales@xenial.com because when you have a technological problem you will need to find us. 

Or save Brian's number in your cell-phone 208-429-0900, just in case.